El Portal Del Marques

Hotels
8.9 (1174 reviews)
Jr. del Comercio N 644 , Cajamarca , PE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable stay
Cons:
Noise issues
Bathroom humidity
Limited breakfast variety

Categories

Cleanliness
8.81
Cleanliness mentioned positively but some concerns about humidity in the bathroom and some noise issues.
Service
9.28
The service was consistently praised, with many mentions of the staff's attentiveness and helpfulness.
Location
9.32
The location received high marks, with several reviews emphasizing its convenience.
Room Quality
8.77
General comfort and amenities were good; some comments indicated room size and minor issues.
Amenities
8.3
Amenities mentioned but with some needed improvements, particularly in breakfast variety.
Value for Money
8.76
Value perceived positively with several references to affordable prices for the quality received.
Food and Beverage
8.81
Food variety was generally good, but some reviews mentioned the need for more options.
Overall Experience
9.18
Overall experience was favorable with many enjoyable aspects highlighted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:47

Property Description

Charming Accommodations in Cajamarca

Convenient Location: Situated just a block away from the city's main square, El Portal Del Marques offers easy access to all that Cajamarca has to offer.

Comfortable Rooms: Each room is equipped with cable TV and a private bathroom, ensuring a cozy stay for all guests. Plus, enjoy a complimentary daily breakfast to start your day off right.

Great Amenities: With a 24-hour front desk, garden, and bar, guests can relax and unwind during their stay. Additional conveniences include a shared lounge, tour desk, and free parking for a hassle-free experience.

Experience the charm of Cajamarca at El Portal Del Marques - book your stay now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJA

Location

Guest Reviews

8.9
Based on 1174 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
T
Tito • family_with_children • pe
8
2026-10-17 • via Nuitee
J
Janett • extended_group • pe
10
2026-10-13 • via Nuitee
R
Ramirez Guillen • solo_traveller • pe
8
2026-10-13 • via Nuitee
A
Alejandra • couple • pe
10
2026-10-12 • via Nuitee
L
Liliana • couple • pe
10
Ambiente súper acogedor ❤️
Pros:

Súper céntrico, el ambiente muy acogedor.
El personal súper atentos 😉

2026-10-11 • via Nuitee
W
Walter • family_with_children • pe
10
Súper
Pros:

Desde que llegamos al aeropuerto nos recibieron súper bien y cuando llegamos al hotel todo especatcular

2026-10-10 • via Nuitee
L
Laura • solo_traveller • pe
9
2026-10-10 • via Nuitee
T
Tom • couple • us
9
Very comfortable
Pros:

Well maintained

Cons:

Better menu choice

2026-10-07 • via Nuitee
C
Cecilia • couple • pe
8
Good place to have vacations to disconnect.
Pros:

It is well located. All members of staff, even the owner, were friendly and helpful since we arrived. Breakfast was good.

Cons:

The room was OK, but wish it could have some plugs near the bed.

2026-10-07 • via Nuitee
K
Karen • couple • pe
9
2026-09-16 • via Nuitee
P
palma • solo_traveller • pe
8
Pros:

Me gustó la atención

Cons:

Deben variar el desayuno bufet

2026-09-14 • via Nuitee
J
Jerson Ruiz • couple • pe
10
Muy buena ubicación, y servicios de primera
Pros:

El hotel muy bueno, un desayuno buffet completo y muy rico, la ubicacion muy cerca a la plaza y con tiendas cerca, ademas del traslado desde y hacia el aeropuerto incluido.

Cons:

Todo estuvo muy bien

2026-09-14 • via Nuitee
C
Carlos • solo_traveller • pe
6
2026-09-12 • via Nuitee
J
Jessica • family_with_children • pe
9
LINDA Y CÓMODA EXPERIENCIA
Pros:

La amabilidad del personal, siempre dispuestos a atender y dar solución. Atendían rápido a nuestro llamado, muy serviciales.

2026-09-11 • via Nuitee
J
July • couple • pe
9
Un lugar hermoso
Pros:

Desayuno delicioso y variado, la limpieza y la atención de su personal A1 lo recomiendo al 100%.

Cons:

Todo nos gustó.

2026-09-10 • via Nuitee
S
Sonali • solo_traveller • pe
10
2026-09-10 • via Nuitee
T
Troytzenn • solo_traveller • pe
10
Pros:

Las instalaciones son muy cómodas y bonitas pero lo que más resalta es la atención del personal, fue excepcional, muy atentos en cada detalle desde que ingresamos. Hicimos consumos en el restaurante y de igual modo hubo una gran atención por parte del personal. Llevamos un bebé y tuvimos que hacer algunos pedidos especiales (comida sin sal) tuvimos una excelente respuesta por parte del personal. Cuando vuelva a Cajamarca me volveré a hospedar aquí

Cons:

Todo estuvo muy bien

2026-09-09 • via Nuitee
L
Leo717 • solo_traveller • pe
8
Buena ubicación y el personal muy atento
2026-09-09 • via Nuitee
I
Ian • solo_traveller • gb
10
Excellent option in Cajamarca
Pros:

Characterful colonial style hotel based around two lovely courtyards in central location. Helpful staff, very clean, good WiFi and hot water. Breakfast OK. Good value.

Cons:

Odd reticence to provide cutlery at breakfast.

2026-09-09 • via Nuitee
S
Selene • solo_traveller • pe
10
2026-09-08 • via Nuitee