El Portal Del Marques

Hotels
8.9 (1094 reviews)
Jr. del Comercio N 644 , Cajamarca , pe

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable stay
Cons:
Noise issues
Bathroom humidity
Limited breakfast variety

Categories

Cleanliness
8.81
Cleanliness mentioned positively but some concerns about humidity in the bathroom and some noise issues.
Service
9.28
The service was consistently praised, with many mentions of the staff's attentiveness and helpfulness.
Location
9.32
The location received high marks, with several reviews emphasizing its convenience.
Room Quality
8.77
General comfort and amenities were good; some comments indicated room size and minor issues.
Amenities
8.3
Amenities mentioned but with some needed improvements, particularly in breakfast variety.
Value for Money
8.76
Value perceived positively with several references to affordable prices for the quality received.
Food and Beverage
8.81
Food variety was generally good, but some reviews mentioned the need for more options.
Overall Experience
9.18
Overall experience was favorable with many enjoyable aspects highlighted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:47

Property Description

Charming Accommodations in Cajamarca

Convenient Location: Situated just a block away from the city's main square, El Portal Del Marques offers easy access to all that Cajamarca has to offer.

Comfortable Rooms: Each room is equipped with cable TV and a private bathroom, ensuring a cozy stay for all guests. Plus, enjoy a complimentary daily breakfast to start your day off right.

Great Amenities: With a 24-hour front desk, garden, and bar, guests can relax and unwind during their stay. Additional conveniences include a shared lounge, tour desk, and free parking for a hassle-free experience.

Experience the charm of Cajamarca at El Portal Del Marques - book your stay now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1094 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
S
susana • solo_traveller • de
9
Pros:

Very nice little hotel; perfect location, clean, safe and I had a quiet room. Breakfast was great and the food in the restaurant is very good

Cons:

Smell of the food came from the kitchen to my room

2026-05-23 • via Nuitee
D
Díaz • solo_traveller • pe
10
2026-05-23 • via Nuitee
C
Celso • solo_traveller • pe
9
Cómodo, limpio y agradable.
Pros:

Limpieza

Cons:

No me atendieron en la cena porque había mucho futbolista y les dieron prioridad

2026-05-22 • via Nuitee
L
Luis • extended_group • us
10
Volvería a quedarme en el hotel
Pros:

La calidad humana y el trato por parte del personal , la atención de los muchachos del desayuno y del restaurante muy buen desayuno y muy buena la cena .Cercanía ala plaza de armas y museos y todo

Cons:

Nada

2026-05-22 • via Nuitee
S
Stefano • solo_traveller • pe
9
Super bien ubicado
Pros:

Muy agradable.

2026-05-21 • via Nuitee
P
Pablo Joaquín • couple • pe
9
2026-05-21 • via Nuitee
Z
Zelma • couple • pe
8
Estancia tranquila
Pros:

La atención de la recepcionista y los jóvenes del restobar, pero las señoritas que hicieron cambio de guardia en el restobar su atención es bien pésima

Cons:

Las señoritas que hicieron cambio de guardia para mi segundo día de estancia en el restobar su atención fue bien pésima

2026-05-21 • via Nuitee
I
INGRIA • family_with_children • pe
9
Vacaciones tranquilamente confortables
Pros:

La atención es muy amable , la limpieza bastante loable, la comodidad excelente , el desayuno rico 😋, la asistencia del Todo el personal fue súper, son muy atentos .

Cons:

Cómo todo, surgen imprevistos, nos recogieron del aeropuerto algo tarde, pero como el resto de la estadía fue muy buena, lo considero como algo casual, por el resto se nota que todo el personal se esfuerza mucho para hacer todo lo que esté en sus manos para que tengas una excelente estadía.

2026-05-19 • via Nuitee
V
vicente • family_with_children • pe
8
2026-05-18 • via Nuitee
M
Maria teresa • family_with_children • br
10
2026-05-18 • via Nuitee
A
ALFREDO • extended_group • pe
9
Muy buena
Pros:

Calidez de la atención y ubicacion

Cons:

No hay ascensor

2026-05-17 • via Nuitee
E
Eulogio • family_with_children • pe
8
Relajante
Pros:

La ubicación, la atención del personal muy buena y el traslado incluido

Cons:

En la noche deberían apagar la iluminación exterior, ya que alumbra la habitación e incomoda para dormir, a pesar de que hay cortinas en las ventanas, sobre todo de las habitaciones que están alrededor del centro

2026-05-15 • via Nuitee
L
Luisa • family_with_children • pe
9
Tranquilidad y confort
Pros:

La ubicación la limpieza

Cons:

Todo cumplió expectativas

2026-05-14 • via Nuitee
K
Kerry • couple • au
9
Very enjoyable.
Pros:

Great staff, nice bar and casual dining. Room cleaned and fresh towels every day.

Cons:

Room was a bit smaller than what we would have liked - but still fine.

2026-05-14 • via Nuitee
B
Baldeon Guerra • solo_traveller • pe
10
2026-05-13 • via Nuitee
B
Benjamin • solo_traveller • ch
8
Pros:

- Nettes Personal
- Sehr gute Lage
- Saubere Zimmer
- Sehr gutes Badezimmer

Cons:

- Zimmer mit Betten überstellt
- Dunkel

2026-05-13 • via Nuitee
S
Sáez • solo_traveller • pe
8
Pros:

Las instalaciones y la amabilidad de los trabajadores

2026-05-10 • via Nuitee
L
Luis Alfredo • solo_traveller • pe
8
Buena
Pros:

Habitacion limpia y confortable

Cons:

Revisar la cortina de la ducha, el agua sale fuera de la ducha

2026-05-09 • via Nuitee
A
Angelita • solo_traveller • pe
9
Excelente
Pros:

La tranquilidad el orden la limpieza. La atención

Cons:

Estuve en tercer piso y no tiene ascensor

2026-05-08 • via Nuitee
J
Jair • couple • es
8
Pros:

La ubicación y el patio

Cons:

Nos dieron una habitación que no era la nuestra porque estaba un equipo de futbol

2026-05-05 • via Nuitee