Radisson Hotel Hauppauge-Long Island

Hotels
•
Radisson Americas
6.1 (935 reviews)
110 Vanderbilt Motor Parkway , Hauppauge , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Dirty conditions
Rude staff
Dated rooms
Inadequate amenities

Categories

Cleanliness
5.18
Some reviews mention clean rooms, but also report issues with dirty conditions and pests.
Service
7.15
Mixed reviews; some staff were friendly, while others were reported as rude and unprofessional.
Location
7.69
General mention of good location close to amenities.
Room Quality
5.14
Comments on room being dated and issues with comfort.
Amenities
4.67
Multiple reports of amenities like the pool and gym being inadequate or not functioning.
Value for Money
6.63
Some value perceived, but overall quality reflects the low price.
Food and Beverage
6.18
Not explicitly mentioned, assumed standard quality.
Overall Experience
6.15
Overall mixed experience with significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:32

Property Description

Luxurious Amenities
Experience comfort and convenience at Radisson Hotel Hauppauge-Long Island with an indoor pool, a la carte restaurant, and free Wi-Fi. Each room features a flat-screen TV, coffee machine, and a private bathroom, ensuring a relaxing stay.

Fitness and Relaxation
Stay active at our fitness center, unwind in the hot tub, and take advantage of meeting facilities and a free shuttle service within a 16-km radius. Luggage storage and a shared lounge are also available for your convenience.

Nearby Attractions
Conveniently located near ISP MacArthur airport, explore attractions like Dix Hills Park Golf Course and Hoyt Farm Town Park just a few kilometers away. Book your stay now for a perfect blend of leisure and comfort.

Important information:

Please note, a refrigerator is available upon request.

Restaurant is open Weds-Sun 7am 12noon for Breakfast only.Bar is open Weds-Sun 5pm-10pm Bar Menu

Pool is closed through April 22nd 2025 Restaurant is open Weds-Sun 7am 12noon for Breakfast only.Bar is open Weds-Sun 5pm-10pm Bar MenuGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ISP

Location

Guest Reviews

6.1
Based on 935 reviews
Cleanliness: 5.18
Service: 7.15
Location: 7.69
Room Quality: 5.14
Amenities: 4.67
Value for Money: 6.63
Food and Beverage: 6.18
Overall Experience: 6.15
M
massaro • solo_traveller • us
9
Pros:

Room amenities were very good 👍 plenty of parking, easy access.

Cons:

Could use wall clock in room.

2026-09-17 • via Nuitee
M
Marsha • couple • us
6
2026-09-11 • via Nuitee
F
Frida • extended_group • us
3
Regular
Pros:

Standard - very old

Cons:

Not good at all. The door of the bathroom doesn’t close

2026-09-11 • via Nuitee
R
ruth • solo_traveller • us
2
Great location, poor management. Smells awful
Pros:

Central to North and south beaches, lots of shopping, restaurants, entertainment

Cons:

Customer service is nonexistent in this hotel. The girls and that guy thats is usually there in there mornings in the reception area need more training. He got pissed off a the line of guest in the lobby and started yelling. Im surprised about the conditions and culture at this location because the other Radisson's hotels throughout the country are way better. This hotel was a mistake, it was my fault for not reading the reviews, I usually book with booking for all of our vacations, but this was just horrible. The facilities have a lot of potential but management doesn't keep up with maintenance, the building is run dow. Our room smelled moldy, had a leak from the ceiling the last night, the pillows were completely flat, someone had spit on the floor and nobody cleaned it up for a while. Sofas in the lobby had tears, the only microwave they had was dirty and half of the buttons didn't work. I dont usually judge, but its clear that this hotel caters to a certain group of people. The smell of cigarettes and weed was everywhere, and yes its legal in NY but hotels should assign an area for smokers so the other guests do not have to deal with the disgusting smell, specially when we have kids with us.

2026-09-11 • via Nuitee
K
Katherine • couple • us
1
STAY AWAY
Pros:

The location is central to most things

Cons:

This is by far the WORST experience I have ever had with a hotel from Booking.com. The hotel is run down, the front door was broken and one of the elevators was broken. The parking lot is like bombs went off in it. Cracked, and broken with multiple pot holes. We were put on the second floor, and the walls were all banged up and lowly lit. The room was big, but was covered in sugar ants. They were all around the bed, and the night stands. They were even on the bed. Radison should be ashamed of themselves for charging over $200/night for this place. This was like a forgotten hotel. In fact they should be reported. And Booking.com should not be allowing dumps like this on their site.

2026-09-08 • via Nuitee
V
Valeria • extended_group • mx
1
2026-09-06 • via Nuitee
S
Sheila • couple • us
10
2026-09-01 • via Nuitee
T
Thomas • solo_traveller • us
2
Not worth it.
Cons:

Limited staff, left room at 10am and got back at 4pm, room never cleaned. No security, back parking lot dirty and many people hanging out. There was a camper that looked as if someone was living in. No Lines in parking lot so there was a free for all to park. Had a car literally park so close, could not get in my door. Went to the bar to get a drink had to wait 15 minutes for bartender to show up and he reeked of pot. Poor selection of wines if any. Breakfast was very unorganized. Hallways were all scratched up and dirty. Ice machines either in operable or out of ice. Only one elevator was working for the entire Hotel, and the one that was actually working was working poorly as we got stuck in one for 5 minutes before it eventually worked. Not worth the money and would not book here in the future. It appears that the hotel maybe on its way to closing.

2026-08-31 • via Nuitee
J
John • couple • us
6
Pros:

The Vibe food

Cons:

Only 1 elevator was working for guests and staff. The rooms smelled like mildew. The toilets did not flush well.

2026-08-31 • via Nuitee
D
dayshawnc2026 • Couples
10
Wonderful experience
Pros:

This hotel is exactly what I expected nothing was bad about it I think some of these people be expecting a resort than a hotel

2026-08-26 • via Tripadvisor
G
Grace • family_with_children • us
9
2026-08-11 • via Nuitee
J
Jones • solo_traveller • us
1
Bad Stay
Pros:

The bartender, food and receptionists were helpful.

Cons:

The unit I was in had signs of bed buds, the hotel was very dirty, the mattress had what looked like mold and stains on it. The gym had broken equipment, the phone is my room didnt appear to work.

2026-08-07 • via Nuitee
A
acenumz • Family
2
Update the hotel
Pros:

Hotel needs an update. Front desk bad service. And breakfast service is horrible. Housekeeping lady name Mirna. Was friendly and helped alot.

2026-08-06 • via Tripadvisor
S
staceyr370 • Family
2
Poor experience
Pros:

I won’t not recommend this hotel. Very shabby in appearance. No phone in room so if you have to call front desk you have to go there in person. Slow flushing toilets. Printer not working so could not my receipt on day I was leaving. Gym is poor. Overall not a good experience.

2026-07-29 • via Tripadvisor
L
Lori • solo_traveller • us
6
2026-07-23 • via Nuitee
B
bfriyiel • Friends getaway
2
DONT STAY THERE !!!
Pros:

No one at the front desk upon arrival, had to wait a 30 mins after wondering around seeking help from mean bartender. Staff very rude and unwelcoming. Once in room, thermostat did not work, and shower could only run on scalding hot. Called and walked down to front desk and no one was around again. Bed was very worn and can feel the springs. Only 1 towel was provided. Sink was chipped and rusted. Rugs worn. Snack shop and restaurant were closed. They would not even provide a receipt.
I am shocked this is run by Marriot and why Suffolk County doesn't do some thing about this place is beyond me judging from all of these reviews. I would rate it a 0 if I could but 1 is as low as we can do. DON"T GO THERE !!!

2026-07-21 • via Tripadvisor
M
macarenad638 • Couples
2
Not Worth the Money
Pros:

Do not stay at this hotel. It is dirty, ill maintained, and the staff is incredibly rude and unhelpful. Upon check in we were told that the room we had reserved would not be given to us and instead we would be placed at a downgraded room for the same price. After almost 2 hours of trying to resolve the issue, the customer service agents from Expedia were able to get the hotel to honor our reservation. The hotel manager refused to speak to us and the front desk people were very unwelcoming. Once in the room we had paid for the ceiling began to leak so we were moved to another room. The furniture and carpets in both rooms were stained and dirty. The pool area is disgusting. It was clearly not routinely cleaned because there were leftover towels and food crumbs around the pool. Not to mention the gross carpet that surrounds the pool area. Expedia was great in helping us resolve the issue, and they had asked the hotel to compensate us for our time but the hotel refused. Save your money and time, do not stay here.

2026-07-20 • via Tripadvisor
V
valcarcel • couple • us
10
2026-07-19 • via Nuitee
D
Davida • family_with_children • us
5
My overall stay was ok, could’ve been better.
Pros:

House keepers were the best. Also the front desk guy(the one with the low hair cut) he was awesome as well.

Cons:

I don’t like the front desk guy(the one with the long hair)some issues wasn’t his fault but some things in particular he didn’t even look into like I asked. He just needs a little more work with his customer service skills. Also didn’t like the fact that I had to pay for breakfast every morning. I traveled with kids and I definitely wouldn’t have booked here if I would’ve known breakfast wasn’t included.

2026-07-17 • via Nuitee
M
Matt • family_with_children • us
1
Cons:

Everything. I wasn’t the only one that cancelled. DON’T stay here..
Waiting for them to cancel my stay

2026-07-16 • via Nuitee