Savoy Palace - The Leading Hotels of the World - Savoy Signature

Hotels
Independent
9.4 (148 reviews)
Avenida do Infante, 25, Funchal, 9004-542 , Funchal , PT

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Beautiful property
Outstanding breakfast
Friendly staff
Cons:
Inconsistent service at the pool
Limited storage in rooms

Categories

Cleanliness
9.4
Rooms were wonderfully cleaned by housekeeping which we appreciated.
Service
8.4
Service at the pool was extremely rude and slow; hotel staff were friendly but there were service issues.
Location
9.4
Great location with plenty of restaurants nearby and easy access to the sea.
Room Quality
9.4
Lovely beautiful room with a lovely bathroom; rooms were spacious and luxurious.
Amenities
9.9
Great spa, pools, and gym facilities; breakfast was outstanding.
Value for Money
9.4
Premium price but feels worth it based on quality and experience.
Food and Beverage
9.4
Breakfast was memorable and high class, with plenty of good food options nearby.
Overall Experience
9.9
Overall experience was wonderful with very friendly staff and a luxurious stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:20

Property Description

Discover the ultimate luxury getaway at Savoy Palace - The Leading Hotels of the World, where indulgence meets comfort in the heart of Funchal.

Rejuvenating Spa Experience
Unwind in our exquisite spa, offering a selection of massages designed to pamper your body and soul. After your treatment, take advantage of our two indoor and two outdoor swimming pools, along with a serene sauna to elevate your relaxation.

Diverse Dining Options
Savor culinary delights across our five on-site restaurants, or enjoy the convenience of 24-hour room service. Cap off your evening with a refreshing drink at our vibrant bars, including two poolside options, perfect for a sun-soaked afternoon.

Luxurious Accommodations
Retreat to one of our 300 uniquely designed guestrooms, each featuring a private balcony, minibar, and espresso maker. Enjoy modern amenities like flat-screen televisions and complimentary Wi-Fi, ensuring a comfortable and connected stay.

Elevate your vacation experience—book your stay at Savoy Palace today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.4
Based on 148 reviews
Cleanliness: 9.4
Service: 8.4
Location: 9.4
Room Quality: 9.4
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.9
I
Ian couple gb
8
Excellent hotel for short break
Pros:

Overall, the hotel was very good and the range of facilities were excellent. Pools were very good and service around them (towels, snacks etc) was excellent. Speaking with the local people (taxi drivers, shop keepers etc) it seems that the construction of the hotel caused much dissatisfaction and even anger. Rumours that the hotel should have been a maximum of seven stories (it is actually seventeen) has lead to its nickname of “The Savoy Monster.” However, the overall experience was very good indeed and the hotel must rate as one of the best in Funchal.

Cons:

At times, it was apparent that the more junior members of staff required much more training - in particular in the many restaurants. Again, locals commented on a significant downsizing of the total workforce a couple of years ago so as to improve the profitability of the hotel. This was only apparent in the restaurant areas as other, customer facing roles were very good. The selection of food on the menus was somewhat limited although the food served was of a very high standard. Facilities within the room were very good (room size, bathroom facilities, balcony etc.) but the lack of a dressing table with mirror was noticeable.

2026-06-20 via Nuitee
D
De Gouveia solo_traveller za
8
Pros:

Staff were awesome! Extremely helpful!

Cons:

Didn't like the hotel deco, very dull, plain! The plants hanging over, really an eye sore.

2026-06-17 via Nuitee
O
Oksana couple pt
10
Cons:

It was somehow not very pleasant that even the administrator didn’t congratulate me on my birthday with the usual greeting when I checked in.

2026-06-16 via Nuitee
M
Michael solo_traveller gb
9
World class hotel
Pros:

The design and high impact interiors

Cons:

For us, the size of the hotel. It's a personal thing but we actually prefer a intimate setting.

2026-06-15 via Nuitee
D
Danielle couple gb
10
2026-06-15 via Nuitee
R
Rahma solo_traveller ae
9
great stay
Pros:

the room and bed especially is extremely comfortable, super clean and hotel in generally is very luxurious

Cons:

The room service food can be improved since the value is high. also gym needs better lighting and open hours a bit later than what it is

2026-06-15 via Nuitee
M
Mark solo_traveller gb
10
2026-06-14 via Nuitee
K
Kelsey family_with_children gb
10
Has a special part in my heart.
Pros:

The hotel was stunning and gave you that wow factor. It had everything you needed under one roof and everyone couldn’t do enough for you. I was nervous with going on our first trip away with our 4 month but they did everything they could to make us comfortable. Our room was a great size which meant we had room to move around even with the cot in. The food was incredible, we had to get room service a few times as going out didn’t work with our 4 month and food/service was incredible.

The hotel was close to so many great places for breakfast etc so we explored other options.

Cons:

Being super picky signage for the toilets under the pool restaurant was confusing so meant the first time I changed my son in the female toilets. A few missing tiles around the pool.

2026-06-14 via Nuitee
O
Otavio solo_traveller br
10
2026-06-14 via Nuitee
G
GONCALO couple pt
10
Simplesmente incrível!! Maravilhoso como sempre!
2026-06-14 via Nuitee
G
Gilbert family_with_children de
10
2026-06-14 via Nuitee
M
Malcolm solo_traveller gb
10
Outstanding service
Pros:

Excellent quality and location

Cons:

Nothing

2026-06-13 via Nuitee
S
Sara solo_traveller gb
10
2026-06-11 via Nuitee
M
Marcell solo_traveller hu
10
2026-06-10 via Nuitee
I
Iva solo_traveller bg
10
2026-06-09 via Nuitee
M
Michele couple at
9
Gerne wieder!
Pros:

Sehr zuvorkommendes Personal. Immer freundlich und hilfsbereit.

Cons:

Kleine Schäden, bei Halterungen im Badezimmer. Sollte öfters überprüft oder vom Personal überprüft werden.

2026-06-09 via Nuitee
A
Andreas solo_traveller de
7
2026-06-07 via Nuitee
A
Artur solo_traveller pl
10
Pros:

Lokalizacja, udogodnienia oraz bardzo dobre restauracje

Cons:

Nic

2026-06-07 via Nuitee
A
Andreas solo_traveller de
8
2026-06-07 via Nuitee
F
Fábio couple pt
10
2026-06-06 via Nuitee