Holiday Inn Roanoke Airport - Conference CTR by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.2 (315 reviews)
3315 Ordway Drive , Roanoke , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Convenient location
Very clean rooms
Friendly/helpful front desk staff (in many instances)
Modern, spacious rooms
Good bar atmosphere
Good value/price
Cons:
Overbooking and unresolved refund issue
Rude breakfast staff reported
No complimentary breakfast (paid $10)
Room cosmetic updates needed (ceiling paint) and occasional deeper cleaning
Breakfast quality/availability issues (e.g., no bacon one day)

Categories

Cleanliness
7.4
Generally described as very clean in multiple reviews, but some rooms need deeper periodic cleaning and minor repairs (bathroom corners, ceiling paint) were noted.
Service
6.2
Mixed feedback: several mentions of friendly, helpful front desk and restaurant staff at times, but serious service failures reported (overbooking with unresolved refund request) and at least one report of exceptionally rude breakfast staff.
Location
8.4
Consistently praised as conveniently located (close to airport, family, good atmosphere); multiple guests highlighted location as a key positive.
Room Quality
7.1
Rooms described as modern, large and presented nicely, though some guests mentioned cosmetic updates needed (paint on ceilings) and occasional deeper cleaning required.
Amenities
6.9
Amenities like the bar received positive mentions (good atmosphere), but breakfast offerings and the lack of a complimentary breakfast reduced perceived amenity value.
Value for Money
7.6
Multiple guests reported great price and good value for the money, though a paid breakfast fee ($10) was noted as a downside by some.
Food and Beverage
6.2
Mixed - bar atmosphere praised, but breakfast suffered from staff attitude issues, occasional missing items (no bacon one day) and an extra charge for breakfast.
Overall Experience
7.8
Overall sentiment is positive with several guests saying they'd stay again; main detractors were overbooking/refund issues and breakfast-related problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 13:34

Property Description

Convenient Airport Proximity and Dining Options

Just 1 mile from Roanoke Regional Airport, Holiday Inn Roanoke Airport offers free airport transfer service and an on-site restaurant, Passports Restaurant and Lounge, serving breakfast and dinner. Room service is also available.

Relaxation and Recreation Amenities

Guests can unwind in the indoor and outdoor pools, hot tub, fitness center, and volleyball court provided by the hotel.

Modern Rooms with Essential Amenities

The contemporary rooms feature free Wi-Fi, cable TV, a microwave, fridge, coffee-making facilities, and a desk. Some rooms even include a sofa bed for extra comfort.

Book your stay now at Holiday Inn Roanoke Airport - Conference CTR for a delightful and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that due to renovations our pools, fitness center and laundry facilities will be closed from April 30, 208 through Sept 30 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.2
Based on 315 reviews
Cleanliness: 7.4
Service: 6.2
Location: 8.4
Room Quality: 7.1
Amenities: 6.9
Value for Money: 7.6
Food and Beverage: 6.2
Overall Experience: 7.8
D
Doug • couple • us
10
2026-08-23 • via Nuitee
S
Scott • couple • us
10
N/A
Pros:

Awesome staff

Cons:

N/A

2026-08-10 • via Nuitee
A
Alma • family_with_children • us
7
Family friendly hotel and friendly staff.
Pros:

Location

Cons:

Needs room updates including paint on ceilings.

2026-07-10 • via Nuitee
J
Joseph • couple • us
1
Pros:

Hotel was overbooked and I want my money back. This is the 3rd time trying to get help. I’m going to my bank and having them cancelled the charges and will going to another site to do all my bookings from here on.

2026-07-02 • via Nuitee
S
Sotak • family_with_children • us
9
Lovely, clean and close to the airport!
Pros:

Very clean and the reception was nice.

2026-06-10 • via Nuitee
B
Buckle • solo_traveller • za
7
2026-05-26 • via Nuitee
L
Leeane • couple • us
9
Will book the same place again every time I go to roanoke Virginia
Pros:

Convenience close to my family

Cons:

Great price

2026-05-08 • via Nuitee
K
kenneth • extended_group • us
10
Perfect accommodation for a trip,
Pros:

Property was conveniently located; staff at check-in and the restaurant exceeded expectations.

Cons:

N/A

2026-04-28 • via Nuitee
R
Russell • family_with_children • us
8
Nice
Pros:

It felt comfortable

Cons:

Everything was fine

2026-04-10 • via Nuitee
D
Donald • solo_traveller • us
9
Nice hotel.
Pros:

The bar! Really good atmosphere

Cons:

N/a

2026-04-09 • via Nuitee
D
Dominique • couple • us
10
Would stay again if ever in Roanoke.
Pros:

Very nice, modern and family friendly.

Cons:

Room was clean and presented nicely, however rooms could use a deep clean at least one a month the bathroom corners on the floor and behind the bathroom could’ve been cleaners better asked front desk and they cleaned it with no issues.

2026-03-23 • via Nuitee
E
Elsa • couple • us
10
2026-03-15 • via Nuitee
P
Paul • family_with_children • us
5
Everything was wonderful about this property with the exception of the breakfast staff.
Cons:

The breakfast staff was exceptionally rude. Acted like it was just coming out of his pockets.

2026-03-08 • via Nuitee
M
Matthew • solo_traveller • us
9
Overall was pretty good
Pros:

Great location, modern rooms and everything worked well.

Cons:

Breakfast did not have any bacon on the second day.

2026-03-07 • via Nuitee
T
Trip442624 • Family
10
Nice you won’t be disappointed
Pros:

Location was great, atmosphere was good, rooms were very clean and large, great value for the money, very clean, great service our only downside was that there was no free breakfast you had to pay $10

2026-03-03 • via Tripadvisor
T
TURNER • couple • us
10
2026-02-27 • via Nuitee
J
Jerry • solo_traveller • us
6
Just an ok place.
Pros:

Location was good for what I had scheduled in the area.

Cons:

Restaurant was not open one day as it was schedule. Next day was open but had almost no food. Hallways and elevator was dirty. Shirt staffed but the one front desk gentleman was amazing and staff at restaurant was amazing even with all the complaints he was fielding, he handles himself well.

2026-02-08 • via Nuitee
K
Kathleen • extended_group • us
10
Overall, the day was very amazing. I will definitely stay here again. Staff was great.
Pros:

Hotel was very comfy and clean. Beds were super comfy and good quality even though you’re right next to the airport we heard nothing on the lower level.

Cons:

Even though the bathroom was clean, I feel like it could’ve been a bit more cleaner.

2026-01-19 • via Nuitee
C
Colleen • family_with_children • us
7
I had a good stay
Pros:

Great area with the convenience of having restaurants in close proximity. Staff pleasant.

Cons:

More towels in pool area.

2026-01-19 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-01-19 • via Nuitee