Holiday Inn Roanoke Airport - Conference CTR by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.6 (121 reviews)
3315 Ordway Drive , Roanoke , US
+1 540-362-4500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly staff
Cleanliness
Great location / close to airport
Awesome staff / good reception
Convenient for family
Would rebook / repeat guest
Cons:
Cold breakfast
Overbooking and unresolved refund/charge dispute
Rooms need updates (paint on ceilings)

Categories

Cleanliness
9.5
Multiple guests explicitly praised cleanliness ('very clean', 'lovely, clean', 'cleanliness' listed as a pro) — strong positive sentiment.
Service
6.8
Mixed: several positive mentions of staff/reception ('friendly', 'awesome staff', 'reception was nice') but a serious negative incident (overbooking and unresolved refund/charge dispute) lowers the score.
Location
9
Consistently positive mentions ('great area', 'close to the airport', 'convenience close to my family') indicate a strong location sentiment.
Room Quality
6
Negative mention about room condition ('needs room updates including paint on ceilings') — shows some wear and need for updates.
Amenities
7.6
Standard quality for this hotel tier (amenities not mentioned in reviews); assigned the target overall rating.
Value for Money
8
Generally positive value signals ('great price', guest intends to rebook), though one guest disputed charges — overall leans positive.
Food and Beverage
5.5
Negative feedback specifically for breakfast ('cold breakfast') lowers this category.
Overall Experience
8.4
Overall experience trends positive (clean, friendly staff, convenient location, repeat bookings) but tempered by a significant service/booking complaint; net positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Airport Proximity and Dining Options

Just 1 mile from Roanoke Regional Airport, Holiday Inn Roanoke Airport offers free airport transfer service and an on-site restaurant, Passports Restaurant and Lounge, serving breakfast and dinner. Room service is also available.

Relaxation and Recreation Amenities

Guests can unwind in the indoor and outdoor pools, hot tub, fitness center, and volleyball court provided by the hotel.

Modern Rooms with Essential Amenities

The contemporary rooms feature free Wi-Fi, cable TV, a microwave, fridge, coffee-making facilities, and a desk. Some rooms even include a sofa bed for extra comfort.

Book your stay now at Holiday Inn Roanoke Airport - Conference CTR for a delightful and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that due to renovations our pools, fitness center and laundry facilities will be closed from April 30, 208 through Sept 30 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 121 reviews
Cleanliness: 9.5
Service: 6.8
Location: 9
Room Quality: 6
Amenities: 7.6
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 8.4
L
Lawanda • couple • us
9
Everything was great other than cold breakfast
Pros:

Friendly, cleanliness, great area

Cons:

Breakfast

2026-10-13 • via Nuitee
D
Doug • couple • us
10
2026-08-23 • via Nuitee
S
Scott • couple • us
10
N/A
Pros:

Awesome staff

Cons:

N/A

2026-08-10 • via Nuitee
A
Alma • family_with_children • us
7
Family friendly hotel and friendly staff.
Pros:

Location

Cons:

Needs room updates including paint on ceilings.

2026-07-10 • via Nuitee
J
Joseph • couple • us
1
Pros:

Hotel was overbooked and I want my money back. This is the 3rd time trying to get help. I’m going to my bank and having them cancelled the charges and will going to another site to do all my bookings from here on.

2026-07-02 • via Nuitee
S
Sotak • family_with_children • us
9
Lovely, clean and close to the airport!
Pros:

Very clean and the reception was nice.

2026-06-10 • via Nuitee
B
Buckle • solo_traveller • za
7
2026-05-26 • via Nuitee
L
Leeane • couple • us
9
Will book the same place again every time I go to roanoke Virginia
Pros:

Convenience close to my family

Cons:

Great price

2026-05-08 • via Nuitee
K
kenneth • extended_group • us
10
Perfect accommodation for a trip,
Pros:

Property was conveniently located; staff at check-in and the restaurant exceeded expectations.

Cons:

N/A

2026-04-28 • via Nuitee
R
Russell • family_with_children • us
8
Nice
Pros:

It felt comfortable

Cons:

Everything was fine

2026-04-10 • via Nuitee
D
Donald • solo_traveller • us
9
Nice hotel.
Pros:

The bar! Really good atmosphere

Cons:

N/a

2026-04-09 • via Nuitee
D
Dominique • couple • us
10
Would stay again if ever in Roanoke.
Pros:

Very nice, modern and family friendly.

Cons:

Room was clean and presented nicely, however rooms could use a deep clean at least one a month the bathroom corners on the floor and behind the bathroom could’ve been cleaners better asked front desk and they cleaned it with no issues.

2026-03-23 • via Nuitee
E
Elsa • couple • us
10
2026-03-15 • via Nuitee
P
Paul • family_with_children • us
5
Everything was wonderful about this property with the exception of the breakfast staff.
Cons:

The breakfast staff was exceptionally rude. Acted like it was just coming out of his pockets.

2026-03-08 • via Nuitee
M
Matthew • solo_traveller • us
9
Overall was pretty good
Pros:

Great location, modern rooms and everything worked well.

Cons:

Breakfast did not have any bacon on the second day.

2026-03-07 • via Nuitee
T
Trip442624 • Family
10
Nice you won’t be disappointed
Pros:

Location was great, atmosphere was good, rooms were very clean and large, great value for the money, very clean, great service our only downside was that there was no free breakfast you had to pay $10

2026-03-03 • via Tripadvisor
T
TURNER • couple • us
10
2026-02-27 • via Nuitee
J
Jerry • solo_traveller • us
6
Just an ok place.
Pros:

Location was good for what I had scheduled in the area.

Cons:

Restaurant was not open one day as it was schedule. Next day was open but had almost no food. Hallways and elevator was dirty. Shirt staffed but the one front desk gentleman was amazing and staff at restaurant was amazing even with all the complaints he was fielding, he handles himself well.

2026-02-08 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-01-19 • via Nuitee
J
Juliet • family_with_children • us
7
2026-01-19 • via Nuitee