Summit Montana Suites & Spa at Mall

Hotels
7.3 (142 reviews)
19 Ladenla Road, Opp GPO. The Rink Mall, 2nd floor , Darjeeling , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Cons:
Staff attitude

Categories

Cleanliness
5.28
Staff attitude negatively impacted the experience.
Service
7.75
Standard service quality for a hotel of this rating.
Location
7.79
Location was a positive aspect of the stay.
Room Quality
7.74
Standard quality for this hotel tier.
Amenities
7.77
Standard quality for this hotel tier.
Value for Money
7.73
Standard quality for this hotel tier.
Food and Beverage
7.78
Standard quality for this hotel tier.
Overall Experience
6.55
Overall experience reflects mixed sentiments regarding staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:44

Property Description

Luxurious Accommodation
Summit Montana Suites & Spa offers exquisite accommodation in Darjeeling, just 12 km from the famous Tiger Hill. Each room is elegantly furnished with a wardrobe, flat-screen TV, and a private bathroom, ensuring a comfortable stay for all guests.

Culinary Delights
Start your day with a delicious vegetarian breakfast served fresh every morning at Summit Montana Suites & Spa. Indulge in the authentic flavors of Indian cuisine at the on-site restaurant, promising a delightful culinary experience during your stay.

Leisure and Convenience
Enjoy leisure activities like billiards within the hotel premises, adding a touch of fun to your vacation. Additionally, car hire services are available for your convenience, making it easy to explore the charming surroundings of Darjeeling.

Book your stay at Summit Montana Suites & Spa for a memorable and relaxing experience in Darjeeling.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 142 reviews
Cleanliness: 5.28
Service: 7.75
Location: 7.79
Room Quality: 7.74
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 6.55
S
Swati • solo_traveller • in
9
2026-08-29 • via Nuitee
M
Mark • couple • nz
7
2026-08-20 • via Nuitee
S
shourya • couple • in
10
2026-08-13 • via Nuitee
K
kenm0 • solo_traveller • jp
3
Pros:

立地

Cons:

お湯があまり出ない
スタッフの対応が良くない

2026-08-13 • via Nuitee
A
Aishwary Singh • solo_traveller • in
10
Pros:

Pranjal and Sneha at reception desk were very helpful and polite during the stay and the service was best as always.

2026-08-07 • via Nuitee
P
Prasad • extended_group • in
10
Special mention to Sonija Thapa from the front reception
Pros:

We loved the location ,food,staffs,ambience everything ... Kudos to Team Montana Darjeeling

2026-07-13 • via Nuitee
A
Archippus • solo_traveller • in
9
Choose this property if you want to stay 4-5 minutes away from the market.
Pros:

Perfect if you want to stay near the Market.
Absolutely incredible service from the staff, especially Sonija and Sneha.

Cons:

Wifi Service needs to be improved, there were multiple routers outside the rooms. However, the signal strength was surprisingly weak.

2026-07-08 • via Nuitee
S
Sanghamitra • solo_traveller • in
9
2026-05-07 • via Nuitee
S
Sanghamitra • solo_traveller • in
9
2026-05-07 • via Nuitee
D
ddas1 • couple • in
10
Exceptional. Visit again.
Pros:

Location is great. 10-min walk (uphill) to Darjeeling Mall. 6-min walk (downhill) to the Darjeeling railway station. Breakfast was adequate with both Indian and Continental options. Great view from the room through large glass windows. There is also a table tennis table, and the equipment can be borrowed from the reception.

2026-04-06 • via Nuitee
S
Shayantan • family_with_children • in
5
2026-03-26 • via Nuitee
S
Shail • solo_traveller • in
10
2026-03-18 • via Nuitee
A
ami • solo_traveller • il
6
Pros:

מיקום, צוות שמנסה לעזור בעיקר בחורה בשם Sonij

Cons:

אין מקרר, אין פן, חימום מיושן,דרוש שיפוץ
אבל החיובי מכסה על השלילי

2026-03-04 • via Nuitee
K
Khaliun • extended_group • mn
9
Nice pleasant stay
Pros:

Friendly staff, clean, excellent breakfast, excellent location, comfy bed

Cons:

Cold shower

2026-03-03 • via Nuitee
Y
Yogesh • solo_traveller • in
9
2026-02-09 • via Nuitee
S
Santi • solo_traveller • bt
7
2026-01-29 • via Nuitee
C
Chandresh • family_with_children • in
1
Pros:

Dirty washroom staff is rude worst room service receptionist behavior is rude an unwelcoming. Not recommended

2026-01-19 • via Nuitee
A
AJAY • couple • in
9
Pros:

Breakfast was Continental & Indian both menus were chosen & good.

Staff was polite & polite.

Cons:

View from Room was excellent.

Overall service was good

2026-01-19 • via Nuitee
B
bev • extended_group • au
10
Enjoyed our stay here. Would have no hesitation in recommending to fellow travellers
Pros:

Very central location you can walk to main attractions. Staff are excellent and always willing to help. Organised cars to airport through hotel.

2025-12-24 • via Nuitee
S
Sanganeria • couple • in
4
There was no competent staffs
Pros:

Location

Cons:

Staff attitude

2025-11-02 • via Nuitee