Sheraton Boston Hotel

Hotels
•
Sheraton
8.2 (1773 reviews)
39 Dalton Street , Boston , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Great location
Exceptional service
Comfortable stay
Renovated hotel
Cons:
Small rooms
Limited dining options
Noisy rooms
Lack of basic amenities

Categories

Cleanliness
8.33
Guests noted the room was clean, but some reviews indicated that cleanliness was average.
Service
8.91
Staff was wonderful and helpful with a few mentioning exceptional customer service.
Location
9.15
Great location mentioned frequently as a major pro.
Room Quality
7.9
Rooms were comfortable but some described them as small and needing more amenities.
Amenities
7.63
Amenities like limited dining options and lack of basic hotel supplies were noted.
Value for Money
7.89
Guests felt the value could be improved, especially regarding dining.
Food and Beverage
7.14
Limited dining options and unrealistic pricing were mentioned.
Overall Experience
8.61
Overall, guests had positive experiences with significant return intentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:08

Property Description

Luxurious Amenities
Indulge in the beautiful indoor pool with a glass ceiling and stay active at the fitness center during your stay at the Sheraton Boston Hotel.

Culinary Delights
Savor American cuisine in a casual ambiance at The SideBar or grab a bite at the on-site market for a quick snack.

Convenient Location
Explore Boston easily with the hotel's proximity to top attractions like Copley Square, the Museum of Fine Arts, and Boston Common, all just a short distance away.

Book now for an unforgettable stay at the Sheraton Boston Hotel!

Important information:

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

The credit card provided for payment must be presented at check-in and the cardholder and guest name must match

Please note, WiFi policies and Wifi included rates apply to basic bandwidth. Increased bandwidth is available for an additional fee. Contact the property for details.

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Pardon our appearance as our lobby, restaurant and meeting spaces are under renovation. The pool, fitness center and A La Carte in room dining are open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 48.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 17
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1773 reviews
Cleanliness: 8.33
Service: 8.91
Location: 9.15
Room Quality: 7.9
Amenities: 7.63
Value for Money: 7.89
Food and Beverage: 7.14
Overall Experience: 8.61
J
Jenna • couple • us
10
2026-05-21 • via Nuitee
A
Alberto • solo_traveller • br
1
Pros:

terrible attention to clients.

2026-05-19 • via Nuitee
E
Elvira • solo_traveller • pa
8
Agradable
Pros:

Ubicación y el desayuno

Cons:

No pude dejar las maletas por dos días ya que iba a regresar al mismo hotel

2026-05-19 • via Nuitee
C
Caterina • couple • us
6
No hay balance entre calidad y precio
Pros:

Ubicación

Cons:

Cuando llegamos a la habitación, el toilet estaba sucio y la funda de la almohada también

2026-05-18 • via Nuitee
F
FELIPE • extended_group • cl
8
2026-05-18 • via Nuitee
H
Haijing • couple • us
10
2026-05-17 • via Nuitee
S
sung • family_with_children • us
10
2026-05-17 • via Nuitee
J
Janice • couple • us
10
Loved the hotel, location & service.
Pros:

Beautiful, clean, and calming

2026-05-16 • via Nuitee
M
Matt • solo_traveller • us
9
2026-05-15 • via Nuitee
Y
Yvonne • extended_group • ie
9
Great well located clean hotel with spectacular views over the River Charles.
Pros:

Well located comfortable hotel with great views from the 29th floor. Access to shopping centre on the 2nd floor.

Cons:

Nothing in particular

2026-05-12 • via Nuitee
T
Tatiana • couple • fr
9
Emplacement superbe , à côté du centre et séjour en famille super
Pros:

L’emplacement. les chambres , les lits sont très confortables et le personnel et adorable

Cons:

L’eau de la piscine était un peu fraîche et dommage qu’il n’y ait pas des douches dans les vestiaires .

2026-05-04 • via Nuitee
J
Joanne • extended_group • us
3
Pros:

Location is great. Did not have breakfast.

Cons:

My apple 15 got wi fi once in 3 days. It would come on and with be gone or just go on and on in that little circle. As soon as I was outside it was there. I followed the directions on that little card but often I couldn’t even get the prompt.
The pillows are like balloons, ridiculous.
Some staff were great and a few not so much.

2026-05-04 • via Nuitee
A
Aparecida • solo_traveller • us
1
2026-05-03 • via Nuitee
S
Scot • couple • us
9
2026-05-02 • via Nuitee
B
BEATRIZ • couple • es
10
2026-04-29 • via Nuitee
C
Claudio • couple • br
10
2026-04-28 • via Nuitee
J
Jack • couple • us
9
2026-04-27 • via Nuitee
K
Kristina • solo_traveller • de
6
Tolle Lage, sauer , schön und bequem
Pros:

Tolles Hotel!!

Cons:

Leider hat man meine eine Nacht zweimal berechnet. Einmal mit Booking schon bezahlt und erneut abgebucht!

2026-04-26 • via Nuitee
D
Daniel • couple • us
6
My wife and I stayed there just one night in order to attend a concert at a local church nearby.
2026-04-26 • via Nuitee
C
Christine • family_with_children • ch
9
2026-04-26 • via Nuitee