Sheraton Boston Hotel

Hotels
•
Sheraton
8.2 (1928 reviews)
39 Dalton Street , Boston , US
+1 617-236-2000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Clean
Great location
Exceptional service
Comfortable stay
Renovated hotel
Cons:
Small rooms
Limited dining options
Noisy rooms
Lack of basic amenities

Categories

Cleanliness
8.33
Guests noted the room was clean, but some reviews indicated that cleanliness was average.
Service
8.91
Staff was wonderful and helpful with a few mentioning exceptional customer service.
Location
9.15
Great location mentioned frequently as a major pro.
Room Quality
7.9
Rooms were comfortable but some described them as small and needing more amenities.
Amenities
7.63
Amenities like limited dining options and lack of basic hotel supplies were noted.
Value for Money
7.89
Guests felt the value could be improved, especially regarding dining.
Food and Beverage
7.14
Limited dining options and unrealistic pricing were mentioned.
Overall Experience
8.61
Overall, guests had positive experiences with significant return intentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:08

Property Description

Luxurious Amenities
Indulge in the beautiful indoor pool with a glass ceiling and stay active at the fitness center during your stay at the Sheraton Boston Hotel.

Culinary Delights
Savor American cuisine in a casual ambiance at The SideBar or grab a bite at the on-site market for a quick snack.

Convenient Location
Explore Boston easily with the hotel's proximity to top attractions like Copley Square, the Museum of Fine Arts, and Boston Common, all just a short distance away.

Book now for an unforgettable stay at the Sheraton Boston Hotel!

Important information:

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

The credit card provided for payment must be presented at check-in and the cardholder and guest name must match

Please note, WiFi policies and Wifi included rates apply to basic bandwidth. Increased bandwidth is available for an additional fee. Contact the property for details.

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Pardon our appearance as our lobby, restaurant and meeting spaces are under renovation. The pool, fitness center and A La Carte in room dining are open.

If reserving a room with breakfast included, please note that breakfast consists of a 40 dollar credit per person for two guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 48.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 17
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1928 reviews
Cleanliness: 8.33
Service: 8.91
Location: 9.15
Room Quality: 7.9
Amenities: 7.63
Value for Money: 7.89
Food and Beverage: 7.14
Overall Experience: 8.61
M
Maja • family_with_children • us
10
2026-10-30 • via Nuitee
S
Sian • couple • gb
7
Practical location - breakfast very disappointing and tiny room size!
Pros:

Good location

Cons:

Room was TINY! I was there for a work conference and like to do yoga in the morning and it was so tiny the room that I couldn’t even lay a yoga mat down!

2026-10-29 • via Nuitee
A
Amulya • solo_traveller • ae
8
Cons:

food and restaurant

2026-10-28 • via Nuitee
G
Guillaume • family_with_children • fr
9
Séjour en famille idéal pour découvrir Boston
Pros:

L’hôtel a été entièrement rénové, les chambres sont spacieuses et modernes, la piscine et la salle de sport sont top. L’emplacement est parfait pour sillonner la ville. Oui c’est un énorme hôtel sans vraiment de charme mais ce n’était pas ce que nous cherchions.

Cons:

Rien

2026-10-26 • via Nuitee
M
Mauricio • couple • il
3
Overpriced and very unfriendly.
Pros:

Location

Cons:

Bad responses from reception staff

2026-10-24 • via Nuitee
D
daniela • solo_traveller • ch
6
Ideal business hotel
Pros:

The location and the proximity to the Prudential Mol.
The lobby is an ideal place for meeting people and working

2026-10-23 • via Nuitee
O
Ozlenen Omur • couple • tr
10
Çok iyi lokasyonda, temiz, konforlu, çalışanları güleryüzlü ve yardımcı, kahvaltısı güzel. Çok memnun kaldık.
2026-10-22 • via Nuitee
M
Maria M • couple • py
9
2026-10-21 • via Nuitee
J
Jorge • solo_traveller • pe
9
2026-10-20 • via Nuitee
J
Jessica • couple • ca
8
2026-10-19 • via Nuitee
M
Martin • family_with_children • us
10
2026-10-19 • via Nuitee
E
Elena • solo_traveller • de
9
2026-10-17 • via Nuitee
L
Luiz • solo_traveller • br
8
2026-10-16 • via Nuitee
C
Colleen • couple • us
9
Great location.
Pros:

The location was great

Cons:

Rooms were in the smaller size

2026-10-16 • via Nuitee
P
Philip • couple • us
2
It was ok.
Pros:

The location. Excellent for getting around.

Cons:

My room was not cleaned for 3 of the 5 days I was there.

2026-10-16 • via Nuitee
S
Susianty • couple • id
8
Excellent location for Backbay
Pros:

Location !

2026-10-15 • via Nuitee
A
Anna Maria • family_with_children • it
7
2026-10-15 • via Nuitee
F
Faith • couple • gb
10
2026-10-14 • via Nuitee
H
Hector • family_with_children • us
10
Good hotel.
Pros:

Good overall hotel

Cons:

Nothing

2026-10-13 • via Nuitee
K
Kuanhung • solo_traveller • tw
10
2026-10-13 • via Nuitee