Swiss-Belresort Belitung

Hotels
•
Swiss-Belresort
8.5 (120 reviews)
Jl. Tanjung Kelayang no. 168, Tanjung Binga Belitung 33414 , Tanjungbinga , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice views
Cons:
Issues with cleanliness
Food quality can improve
Amenities need better maintenance

Categories

Cleanliness
7.89
Several mentions of dirty linens and rooms that do not meet expectations.
Service
9.36
Consistently praised for friendly and accommodating staff.
Location
9.4
Great location close to beaches and local attractions.
Room Quality
8.85
Rooms are clean and meet expectations, except for some issues with view.
Amenities
7.88
Amenities are adequate, but some areas, like the pool, need better maintenance.
Value for Money
8.34
Overall good value, but some food options are considered overpriced.
Food and Beverage
7.39
Mixed feelings about food quality, particularly breakfast options.
Overall Experience
8.86
Enjoyable stay with notable lack of cleanliness impacting overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:54

Property Description

Beachfront Luxury
Swiss-Belresort Belitung, a 4-star accommodation in Tanjungbinga, offers a perfect blend of comfort and style. Fitness Center and Culinary Delights - Enjoy the on-site fitness center, garden strolls, and terrace views. Indulge in American cuisine at the restaurant or unwind with a drink. Comfortable Rooms and Warm Hospitality - Air-conditioned rooms with modern amenities ensure a cozy stay. The multilingual staff adds a personal touch, making your experience memorable. Ready to experience beachfront bliss? Book your stay at Swiss-Belresort Belitung now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Adults stay for Rp 375,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 120 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
P
Petra Kovandová • solo_traveller • cz
10
2026-06-09 • via Nuitee
F
Friedrich • family_with_children • id
8
Guter Ausgangspunkt für Erkundungen. Gutes Preis-Leistungs-Verhältnis, leider etwas veraltet
Pros:

Sehr schönes Hotel, tolle Anlage, große Zimmer, Service an der Rezeption

Cons:

Etwas in die Jahre gekommen, Restaurant beim Service als auch bei der Qualität des Essens unter den Erwartungen

2026-06-01 • via Nuitee
K
Kim • solo_traveller • au
8
Pros:

Clean and bright room with sea view. Good size bathroom.

Cons:

So many flies all around restaurant tables! Bit isolated.

2026-05-31 • via Nuitee
J
Julian • couple • de
6
Resort mit gutem Preis Leistungsverhältniss aber einigen Mängeln
Pros:

Es ist visuell recht ansprechend. Man hat viele Möglichkeiten Touren bzw. Extra-Aktivitäten zu buchen die teilweise auch recht preiswert sind. Die Zimmer bieten viel Platz. Man braucht nicht lange zum Strand.

Cons:

Auch wenn es ein Gym gibt ist die AC dort so nutzlos das es besonders tagsüber super heiß wird. Das Frühstück ist gut aber es wird nicht immer nachgereicht. Der Pool ist eher nur zum schauen und für die Kinder. Es ist nicht alles wirklich super sauber. Was man wirklich nicht erwartet: obwohl es sich hier um eine größere Kette handelt, mussten wir einen kaputt gemachten Aschenbecher bezahlen. Habe ich persönlich noch nirgendwo erlebt in einem Resort dieser Art. Das würde man in einem Airbnb oder einem Mini Familiengeführten Hotel erwarten.

2026-05-30 • via Nuitee
H
Hilda • couple • gb
9
Great place to enjoy your holiday
Pros:

Great value for money, near to supermarket, lots of local nice cafes around, staffs are very attentive and polite, very spacious room and nice bed, room is always tidy, and love the quiet and calm holiday in this hotel. Thank you

Cons:

None

2026-05-12 • via Nuitee
W
weiliam • solo_traveller • id
7
Pros:

Breakfast nya lumayan enak, kalom renang dan suasana nya sangat bagus

Cons:

Ketika buka jendela kamar pemandangan hanya tembok, hal ini sangat kecewa

2026-05-06 • via Nuitee
C
Colin • couple • id
7
Good value but a bit needs to up its game in the catering department
Pros:

Value Nice rooms

Cons:

Quality of towels and toiletries.
Could only serve drinks from open bottles which is ridiculous
Catered to a more Asian taste in food and drink

2026-05-04 • via Nuitee
S
Shu Chuan • couple • id
7
Pros:

friendly staffs, nice ocean view

Cons:

food

2026-04-30 • via Nuitee
R
Restu • family_with_children • id
8
It's a nice short getaway from Jakarta
Pros:

The hotel's overall premise and view to the sea

Cons:

Overall, cleanliness can be improved, especially the pool. They should not allow those not wearing proper swimsuits into the pool.

2026-03-27 • via Nuitee
W
Wishnu • family_with_children • id
9
Pros:

The VIEW to the Ocean

Cons:

The Food is not really good. EXCEPT Nasi Goreng

2026-03-25 • via Nuitee
A
Andy • family_with_children • gb
7
So, so
Pros:

Location is great (only 45 minutes from the airport) and the bar/resto has great sea views! Also being set far back from the road it's also very quiet and peaceful.

The room was incredibly spacious with lots of storage and very large comfortable bed.
Breakfast was a great selection, however see "what I didn't like" section for further.

Cons:

Breakfast was all cold despite being in food warmers. Omelette and eggs were ready made and also cold despite only taking 1 to 2 mins from fresh, which would dramatically improve customer satisfaction. WiFi was sh*t, horrendously slow. The building also had multiple power outages per day. Food prices well above average for the area and standard of food doesn't warrant the price increase (ordered food first night and it arrived cold).

Beach was full of rubbish and not very inviting. Not sure if this is a private beach or not, so might be unfair to mention here but warrants mentioning all the same.

2026-03-25 • via Nuitee
D
Deden Lukman • family_with_children • de
10
Pros:

Wir waren mit unserem Aufenthalt in diesem Hotel sehr zufrieden. Besonders gefallen hat uns die hervorragende Lage des Hotels, von der aus man alles gut erreichen kann. Auch die Ausstattung war sehr gut und hat unseren Aufenthalt sehr angenehm gemacht.

Das Essen im Restaurant war sehr lecker und abwechslungsreich. Ein großes Lob geht auch an das gesamte Personal, das immer freundlich, hilfsbereit und aufmerksam war.

Besonders bedanken möchten wir uns bei der Mitarbeiterin Nina aus dem Restaurant. Sie war sehr freundlich, aufmerksam und hat sich hervorragend um die Gäste gekümmert.

Vielen Dank für den schönen Aufenthalt – wir kommen gerne wieder!

2026-03-13 • via Nuitee
S
Sugianto • couple • id
7
Pros:

Beraksfast need to be improved.

2026-03-08 • via Nuitee
G
George • couple • cy
8
2026-03-05 • via Nuitee
A
Alexandre • family_with_children • jp
8
Pros:

Staff is friendly, location is great!

Cons:

More variety of food and drinks, the beach could be cleaner.

2026-01-19 • via Nuitee
L
Lennon • couple • gb
9
Pros:

Staff were great.

2026-01-12 • via Nuitee
МаРИША1209 • family_with_children • ru
6
Pros:

Stayed 5 nights: January 4–9, 2026

I would like to sincerely thank the staff of Swiss-BelResort Belitung. Only thanks to their kindness and responsiveness did I not interrupt my stay at the hotel. They were very helpful in organizing excursions: I joined the Hopping Island and City Tour, and they also recommended a wonderful seafood restaurant nearby. For this, I am truly grateful.

However, I have several serious concerns regarding the hotel itself and its management

🙏 Staff appreciation.
Special thanks to driver Faisal for his help, to Tiara at reception for her support in organizing activities, and to the restaurant team who kindly brought coffee or omelets to my table. Nonetheless, I would recommend that staff improve their English skills, as the hotel presents itself as international.

Cons:

The information below is given not to criticize rather for the hotel to improve in the future:

Stayed 5 nights: January 4–9, 2026

1. Mismatch with description and reviews.
The hotel advertises a “fabulous location & beachfront,” but in reality the path to the sea is an unpleasant tiled walkway, and the "beach" itself (a small platform only) is dirty with nothing to see. It is unclear what is meant by “beautiful location”—perhaps just the distant view of the sea from a kilometer away? The island is small, so everything is relatively close anyway, including the city and Tanjung Tinggi beach.

2. Swimming pools...
There are two large pools, but I never saw staff cleaning them in the morning. As a result, I did not feel comfortable using either of the pools.

3. Airport shuttle. Not provided...
I requested a shuttle one day before my flight, but received no reply, even though the website states “Great for your stay: Airport Shuttle.”

4. Cleanliness and room condition...
While the staff cleaned very well and were extremely attentive, the room itself was old: paint peeling from the walls, broken tiles, chips on the walls and skirting boards, worn-out towels (no longer white), and stains on curtains, bed covers, and chair cushions.

5. Hotel grounds...
The territory needs restoration. The sundeck has holes in the boards, and near the sea there is a lot of plastic and trash. Inside the hotel you can see a lot of items of old furniture stored or may be simply forgotten and left in the corridors, giving a feeling of neglect.

6. Breakfast...
Reviews mention good breakfasts, but I found them disappointing: too much greasy, heavily fried food, unripe and tasteless fruit (only a couple of varieties), and little variety overall. For me, breakfast was 6/10. On the last days I only ordered boiled eggs, cappuccino, and local mini desserts.

2026-01-09 • via Nuitee
V
Vincent • family_with_children • fr
7
Pros:

La localisation et la vue sur la baie, les équipes sur place qui sont aux petits soins, la literie qui est de bonne facture et la soirée du nouvel an qui etait une vraie reussite

Cons:

Le service de restauration (le petit déjeuner manque de fait maison, la pate a gaufre n'est pas la même chose que de la pate a pancake, et globalement les plats à la carte sont rarement de qualité, ce qui est dommage car le restaurant est souvent vide alors même que le manque de concurrence alentour devrait en faire un element d'attraction).

2026-01-02 • via Nuitee
M
Mónika • couple • hu
8
2025-12-29 • via Nuitee
I
Ismail • solo_traveller • au
9
Amazing place with amazing staff
Pros:

The area and ease of going to other places as it was right in front one of the main roads

2025-12-28 • via Nuitee