Pacific Palms Resort and Golf Club

Hotels
8.3 (652 reviews)
1 Industry Hills Pkwy , La Puente , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful views
Helpful staff
Pet friendly
Good food
Cons:
Noise issues
Limited amenities
Cleanliness concerns

Categories

Cleanliness
7.84
Guests noted issues with cleanliness and noise from other tenants.
Service
9.11
Most reviews highlighted helpful and friendly staff.
Location
8.85
Beautiful views and convenient location for events.
Room Quality
7.3
Some rooms reported noise issues and outdated facilities.
Amenities
7.83
Limited amenities were noted, particularly for women's facilities.
Value for Money
8.29
Good value considering location and beauty of the surroundings.
Food and Beverage
8.34
Food was reported as reasonable and delicious, though improvement needed.
Overall Experience
8.81
Generally positive with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:05

Property Description

Luxurious Accommodation
Pacific Palms Resort in Los Angeles welcomes you with free WiFi and charming balconies in all guestrooms. Enjoy your favorite shows on flat screen TVs and pamper yourself in the en suite bathroom with complimentary toiletries and plush bathrobes.

Convenient Amenities
Start your day right with a delicious breakfast available for all guests.

Book Your Stay Now
Experience comfort and convenience at Pacific Palms Resort. Book now for an unforgettable stay!

Important information:

This property is smoke-free. Cigaret, cigars, and candles are not permitted in the guestrooms or on the balconies. A cleaning fee of USD 200 will be charged to guests who are found smoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Location

Guest Reviews

8.3
Based on 652 reviews
Cleanliness: 7.84
Service: 9.11
Location: 8.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.81
T
Teri • solo_traveller • us
9
2026-09-17 • via Nuitee
A
Amber • family_with_children • us
4
Room needs maintenance and parking lot bushes that need to be sprayed to prevent pest.
Pros:

Location convenient to a meeting. I felt safe. It was beautiful. Good place for the kids to play.

Cons:

Our fan in our bathroom didn’t work, which made our showers very hot and uncomfortable. The toilet ran all night. The shower water pressure was very low and made a shower really hard to take.
The closet door was broken so we couldn’t open and close it.
One of the most upsetting parts of my stay was that I parked next to the bushes and I got ants in my car. I’m still getting them out.

2026-09-14 • via Nuitee
R
Regina • couple • us
8
2026-09-13 • via Nuitee
F
Frederick • solo_traveller • us
10
2026-09-07 • via Nuitee
Q
qiuya • family_with_children • cn
8
2026-09-04 • via Nuitee
P
Paul • solo_traveller • nz
7
2026-09-02 • via Nuitee
Z
Zaragoza • solo_traveller • us
10
Pros:

The beautiful view from my room and all accommodations

Cons:

The elevator was a bit confusing

2026-09-01 • via Nuitee
F
Fleur • solo_traveller • nz
7
2026-09-01 • via Nuitee
T
Teri • family_with_children • us
8
2026-08-31 • via Nuitee
T
Tashena • couple • us
10
2026-08-30 • via Nuitee
S
Solis • couple • us
10
2026-08-28 • via Nuitee
K
Keith • couple • us
10
2026-08-23 • via Nuitee
K
Keijiro • solo_traveller • jp
6
2026-08-22 • via Nuitee
D
Derek • couple • us
7
2026-08-20 • via Nuitee
Y
Yu • couple • us
10
2026-08-17 • via Nuitee
C
Carlos Manuel • solo_traveller • us
10
Pros:

La vista a las montañas

2026-08-15 • via Nuitee
M
MonicayMarian35 • Family • Los Angeles, California
10
Beautiful hotel. 🏨 very clean. The view is amazing.
Pros:

Beautiful hotel. 🏨 very clean. The view is amazing.

2026-08-11 • via Tripadvisor
W
William • couple • us
10
2026-08-11 • via Nuitee
M
mattsC3211LI • NONE
8
Recommended for families with teens
Pros:

Wife, 2 teens and I really enjoyed our stay. Room was on the 4th floor and the view was still outstanding. On the surface, this place is more geared for business and golfers. Yet, the pool, workout facilities, and Reds restaurant in a hilltop location gave us a nice peaceful place to stay after a day of romping around LA with my wife's family. WiFi could be much better and wish the beds were Queens instead of Doubles, but worked for us for the most part. Stayed there for 1 week so can recommend without hesitation.

2026-08-10 • via Tripadvisor
A
Aura • family_with_children • us
8
2026-08-09 • via Nuitee