Sheraton Commander Hotel

Hotels
•
Marriott
8.8 (126 reviews)
16 Garden St, Cambridge, Massachusetts, 02138 , Cambridge , US
1-6175474800

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Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and spacious rooms
Cons:
Bed bugs reported
Lack of fridge and microwave in rooms

Categories

Cleanliness
8.2
Mentioned clean rooms but noted concerns with bed bugs.
Service
9.2
Friendly and helpful staff mentioned multiple times.
Location
9.2
Convenient location near Harvard and within walking distance to various amenities.
Room Quality
8.7
Spacious and clean rooms with beautiful furniture.
Amenities
8.7
Breakfast buffet well-regarded, but missing fridge and microwave in some rooms.
Value for Money
8.7
Favorable sentiment for pricing compared to amenities.
Food and Beverage
8.7
Breakfast buffet was great and staff very helpful.
Overall Experience
9
A pleasant stay overall with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:09

Property Description

Welcome to Sheraton Commander Hotel, your ideal retreat just steps away from Harvard University and the vibrant Harvard Square.

Unmatched Comfort
Relax in one of our 175 contemporary guestrooms, all equipped with flat-screen televisions, complimentary Wi-Fi, and private bathrooms featuring premium toiletries.

Dining and Socializing
Indulge in delightful meals at Nubar, where culinary excellence meets cozy ambiance, paired with a refreshing drink from our stylish bar/lounge. Don't miss the buffet breakfast served daily to kickstart your mornings.

Fitness & Meeting Spaces
Maintain your fitness regimen in our 24-hour fitness center or gather with colleagues in our expansive 5 meeting rooms, offering over 5,400 square feet of versatile conference space.

Experience elegance and convenience at Sheraton Commander Hotel. Book your stay with us today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Guest Reviews

8.8
Based on 126 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
H
Hong • solo_traveller • us
1
2026-05-23 • via Nuitee
E
Elsa • extended_group • es
9
2026-05-17 • via Nuitee
F
Francisco Ravecca • solo_traveller • uy
9
2026-05-15 • via Nuitee
P
Priya • solo_traveller • us
9
2026-05-07 • via Nuitee
D
Daniele • couple • fr
8
Pros:

L’emplacement sur le campus de Harvard, la gentillesse du personnel

Cons:

Le prix est elevé

2026-05-05 • via Nuitee
J
JOSEFINA • couple • cl
9
2026-04-13 • via Nuitee
J
Jessica • couple • br
8
2026-04-13 • via Nuitee
L
Lisa • family_with_children • us
10
2026-04-05 • via Nuitee
M
Mary • family_with_children • us
8
2026-02-27 • via Nuitee
J
John and Laura • couple • us
5
2026-01-21 • via Nuitee
H
Hina • solo_traveller • us
9
Great
Pros:

Breakfast, cleanliness and atmosphere.

Cons:

Maintenance, there was an issue with water drain. Water didn’t drain out of the tub after shower and I had to report the issue.

2026-01-19 • via Nuitee
R
Robin • family_with_children • us
8
2026-01-19 • via Nuitee
D
DM10468 • Solo travel
4
Return stay was okay
Pros:

I am a regular traveler to the area. The hotel has gotten to be extremely expensive. The is little competition in the Harvard Square area. Effectively, it's the Commander, the Charles Hotel, or the Harvard Square. I did not know that the hotel was embarking on a long renovation period when I booked my room. The renovation was very noisy as such things are.

When all is totaled a room is approximately $500 per night. A cost that used to be reserved for such events as Harvard graduation weekend and the Harvard-Yale game is now the regular room rate. Pretty pricey for a 100+ year old hotel that's far from state-of-the-art.

2025-12-22 • via Tripadvisor
L
Larry • solo_traveller • us
8
2025-11-30 • via Nuitee
L
Lucia • solo_traveller • mx
10
2025-11-21 • via Nuitee
A
Ana Sofia • family_with_children • mx
10
2025-11-12 • via Nuitee
M
Momof2Paris_Boston • Friends getaway • Brookline, Massachusetts
6
Relies on Proximity to Harvard. Not Great for Events
Pros:

EVENT a 70th birthday and Scientific Career Celebration for Esteemed Harvard Professor.
The food was ok, but most of the service was awful. One had to go to a little kiosk for any kind of drink. As soon as I did that, they took my plate away. Food was still out, but it was really abrupt and awkward.

Whomever is in charge of events here needs some training. The lights were SUPER bright, more appropriate for a conference or an office. It was not at all welcoming, and not especially comfortable. It felt like (except for the gentleman behind the bar) the event staff was barely suffering our presence.
This continued as we were shuttle off to Nubar, where the group was hanging out and ordering drinks (thus making money for the hotel). At 11 PM, a very unpleasant man abruptly closed the bar (on a Saturday) This would have been fine, except he did not even smile, or speak to the group politely. I worked in hospitality for 20 years when I was younger. We were instructed to follow the rules, but to ALWAYS be polite and friendly, and explain. At times staff were able to recognize a time to see if an exception could be made for a special occasion.

The event, by its nature was nice enough. Thus the 3 stars.

This hotel relies on it's proximity to Harvard University. And they act like they are doing their customers a huge favor by even letting them in.

2025-11-10 • via Tripadvisor
G
GIAN ALDO • couple • it
9
Pros:

posizione ottima per che visita Cambridge e Harvard. Colazione di ottimo livello.

Cons:

Mancanza frigoriferi in camera visto che poi, date le grandi dimensioni della stessa, troverebbe posto facilmente

2025-11-07 • via Nuitee
M
Marc-Heinrich & Jasminderjit • couple • au
5
2025-10-27 • via Nuitee
M
Martin • extended_group • ar
7
2025-10-16 • via Nuitee