Four Points by Sheraton Detroit Novi

Hotels
•
Four Points by Sheraton
7.3 (435 reviews)
27000 S. Karevich Dr , Novi , US
+1 248-348-5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly staff
Cons:
Noise issues
Lack of breakfast quality
Cleanliness problems

Categories

Cleanliness
6.13
The cleanliness was lacking according to several reviews, mentioning issues like spots on carpets and a bad smell.
Service
8.1
Overall, service was noted as friendly and helpful, despite some inconsistencies at the front desk.
Location
8.64
The location was advantageous, being near shopping centers and venues.
Room Quality
7.09
Rooms were generally clean and comfortable, although some had issues like noise.
Amenities
7.62
Amenities like the pool and jacuzzi were appreciated, although some reports of noise were noted.
Value for Money
7.08
Given the services and accommodations, the value seems reasonable.
Food and Beverage
6.63
Breakfast options were criticized as being lacking, affecting the overall experience.
Overall Experience
7.1
Mixed reviews indicate a decent stay, but concerns about cleanliness and noise were frequent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:42

Property Description

Convenient Location near Fountain Walk Plaza

Dining Options and Shuttle Service

This hotel in Novi offers the convenience of two on-site restaurants and complimentary local shuttle service, making dining out and exploring the area hassle-free. Guests can enjoy delicious meals without venturing far from their rooms.

Modern Amenities and Fitness Facilities

Each room at Four Points by Sheraton Detroit Novi is equipped with a flat-screen TV, premium cable channels, a microwave, refrigerator, and coffee maker. Additionally, guests have access to a 24-hour fitness center to stay active during their stay.

Nearby Attractions and Business Services

Located just a short drive away from popular Detroit destinations like Comerica Park and Ford Motor Company, this hotel also provides a business center for guests needing to stay productive. Book now to experience the comfort and convenience of Four Points by Sheraton Detroit Novi.

Important information:

Please note, the complimentary shuttle goes 3-5 miles around the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

7.3
Based on 435 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.08
Food and Beverage: 6.63
Overall Experience: 7.1
K
Karan • solo_traveller • us
9
2026-09-17 • via Nuitee
E
Emmanuel • couple • us
5
It was felt safe it was clean but not impressive
Pros:

Inside is nice
Pool
Bar

Cons:

Elevators not working
General maintenance
Deposit hold
Clock out @ 11 am

2026-09-09 • via Nuitee
A
Austin • solo_traveller • us
7
An okay hotel in Novi
Pros:

Novi isn’t walkable, but the hotel is in the area with all the things to do. Pillows were comfortable. Room was okay.

Cons:

Strong chlorine smell in the lobby. Can only set the thermostat as low as 72. Kind of felt empty and in need of repairs.

2026-09-08 • via Nuitee
N
Nick • solo_traveller • us
5
Pros:

The people were nice

Cons:

The facility needs to be updated, repaired and cleaned. Don't get the breakfast, it was covered in flies and not appetizing.

2026-09-06 • via Nuitee
M
Michelle • solo_traveller • us
8
2026-08-30 • via Nuitee
S
Sascha • solo_traveller • de
8
2026-08-30 • via Nuitee
M
Marion • couple • us
8
it was nice I would eat breakfast some where else but I would stay here again.
Pros:

the staff was very nice.super was great breakfast was ok.he beds and pillows very good

Cons:

the ac did not work very well even after maintenance cam but it did work better

2026-08-18 • via Nuitee
J
Jessica • couple • us
10
2026-08-10 • via Nuitee
P
Pat • solo_traveller • us
10
Wry comfortable beds and rooms. It’s as if a survey was done to see what people prefer in a room - larger refrigerator,
Pros:

Service was really good. Friendliness of staff supersedes other hotels

Cons:

The pool area could use some greenery….plants etc. to be more appealing
Also, I had asked for a room close to elevator through the website and my room could not have been further away. As it turns out - that room was quieter. So, being 82 I had some trouble walking so far.

2026-07-20 • via Nuitee
J
Jeanie • solo_traveller • us
9
2026-07-17 • via Nuitee
R
Richard • solo_traveller • de
7
Pros:

praktisch und günstig gelegen

Cons:

Balkon ungepflegt, laute Klimaanlage

2026-07-16 • via Nuitee
C
Cara • couple • us
3
It was a place to lay my head, but so is a park bench. I guess it was inside place to lay my head.
Pros:

The hotel reminds me of an in-house Motel 6. This hotel needs major updates. It is not worth the price. It definitely should be called 4 points out of 10. I have stayed at 4 points before and this by far is the worst one.

Cons:

The bathroom had a permanent dirt ring around the tub. The view from the balcony wasn't anything to view unless you like seeing lawn bags and old shrubs. It reminded me of an old alley.

2026-07-14 • via Nuitee
K
Kyosuke • solo_traveller • us
8
2026-07-07 • via Nuitee
T
Tiara • couple • us
10
2026-06-22 • via Nuitee
C
chiaoyu21 • extended_group • tw
5
Pros:

While the female receptionist on duty during my check-in was quite indifferent, I would like to note that all the other front desk staff and service team members I encountered throughout my stay were incredibly friendly and helpful.

Cons:

My primary purpose for this visit was to attend an exhibition. Unfortunately, I found the shuttle bus service between the hotel and the exhibition center to be significantly reduced compared to previous experiences. The current schedule did not meet my needs, forcing me to incur extra costs for taxis. Additionally, my room was located next to the swimming pool, and the noise level—compounded by children playing and the proximity to the restaurant—was quite disruptive throughout my stay.

2026-06-18 • via Nuitee
M
Miki • solo_traveller • jp
5
2026-06-14 • via Nuitee
H
Holly • couple • us
5
Paid way to much $ for zero amenities
Pros:

Great staff

Cons:

No fridge or microwave. Ice machine was broken on our floor. Sink drain wouldn’t pop up. Bar noise was loud. Elevator door kept opening and closing 2-3x every time we go on it. Curtains couldn’t close since there was a bar blocking each side and the parking lot lights would shine in. I used a hair clip to hold them together. Price was increased due to a conference and we were only there since it was close to the surgery center.

2026-06-14 • via Nuitee
S
Stacy • solo_traveller • us
8
Pros:

It was clean

Cons:

Nothing

2026-06-09 • via Nuitee
A
Abdul Rafay • couple • ca
8
2026-06-02 • via Nuitee
D
Derrick • solo_traveller • us
7
it was a 7.5
Pros:

pool area

Cons:

paying for breakfast

2026-05-30 • via Nuitee