Sheraton Princess Kaiulani Waikiki Beach

Hotels
•
Sheraton
8.2 (1501 reviews)
120 Kaiulani Avenue , Honolulu , US
+1 808-922-5811

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Slow elevators
Small bathroom

Categories

Cleanliness
7.7
Some concerns about cleanliness, specifically regarding the use of plastic and paper cups.
Service
8.7
Staff were frequently described as friendly and helpful, contributing positively to the experience.
Location
8.7
Location was repeatedly praised as excellent, particularly for the New Year’s Eve fireworks.
Room Quality
8.2
Rooms were described as good overall, with specific mentions of renovated rooms and good amenities.
Amenities
8.2
Amenities received a favorable mention, but there were concerns about the pool facilities for young children.
Value for Money
7.7
Mixed perceptions about the value for money, with some mentioning decent quality for the price.
Food and Beverage
8.2
Breakfast was specifically mentioned as delicious; food quality was generally well-received.
Overall Experience
8.2
Overall experience was positive with high likelihood of recommending to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:29

Property Description

Luxurious Beachfront Property

Stunning Views and Modern Comforts

Experience the breathtaking city or ocean views from our brightly decorated rooms, each equipped with a flat-screen TV, coffee machine, and refrigerator. Enjoy the convenience of our onsite restaurant with nightly entertainment and a tour desk to assist with planning your itinerary.

Immerse Yourself in Hawaiian Culture

Indulge in live music and cultural activities at Te Moana Nui - Tales of the Pacific, offering lei making and Polynesian tattooing. Stay active at the fitness centre or unwind at the Pikake Terrace for local cuisine. Don't miss out on the poolside Splash Bar & Bento for refreshing drinks.

Explore Nearby Attractions

Conveniently located near Honolulu Zoo and Diamond Head Crater Park, with Ala Wai Golf Course just minutes away. Book now for an unforgettable Hawaiian getaway at Sheraton Princess Kaiulani.

Important information:

When booking a nonrefundable full prepayment rate, the resort fee will also be charged at the time of booking.

Please note: The "Breakfast Included" rate includes breakfast for 2 guests per room.

The resort fee includes:

- WiFi Premium Access in Guestrooms and public areas
- MiFi Rental - unlimited high-speed wireless on Island (Complimentary rental of 1 MiFi per room per stay)
- Complimentary one-day rental of GoPro Camera (1 per room per stay)
- Yoga Class
- Yoga Nidra Meditation
- Daily Cultural Activities - lei making, ukulele lessons, hula lessons and Ho‘ala Morning Ritual.

Resort fee rate and inclusions are subject to changeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Guest Reviews

8.2
Based on 1501 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.2
M
Mary Jonie • couple • us
9
Pros:

Location, ocean view and friendly staff.

Cons:

Nothing

2026-09-12 • via Nuitee
E
Erin • family_with_children • us
1
Pros:

Nothing

2026-09-11 • via Nuitee
A
anthony • solo_traveller • us
8
Location and facility met our needs
Pros:

Location

Cons:

No room service
No microwave

2026-09-10 • via Nuitee
C
Chloe • solo_traveller • au
10
2026-09-09 • via Nuitee
N
Narine • couple • us
1
So, room was ok, but hallways and building very old. Also, our room was facing inside years with trash cans and parking,
Pros:

Location and staff

Cons:

Amenities, especially hallways are terrible, looks like getto

2026-09-09 • via Nuitee
K
KAZUICHI • family_with_children • jp
7
まあまあです。トイレの件を覗けば。
Pros:

ロケーションは良いです。数分の徒歩圏内にショピングやフードコート、ビーチが有って非常に便利です。
ホテルの隣にはナショナル・マァケットプレイスが有ります。

Cons:

トイレが詰まって水が溢れて床を濡らしてしまった。
洗面所の床とベッドルームの一部に水が溢れました。

2026-09-08 • via Nuitee
Q
Query • couple • us
9
Even though we stayed in the newly renovated tower, I felt like the room in the bathrooms were a little outdated
Pros:

Convenience, the location was near everything
Free water bottles daily
$100 credit towards the food and drinks
I wished I had the higher floor than 7 but I was told that all they had, didn’t care for the parking garage view

Cons:

Found two roaches in our room on the top of the dresser
Bath towels should be 4 instead of only 2, I had to request twice for more towels
The telephone in the room, you couldn’t really hear, a lot of static noise.

2026-09-07 • via Nuitee
T
Tatiana • solo_traveller • es
1
Pros:

Las playas que estaban super cerca y el ambiente tan hermoso de la Isla. Hawaii es un lugar increíble.

Cons:

Intento de fraude : Me trataron de estafar con mi TDC en el Hotel durante toda mi estadía. Tuve que comunicarme con mi banco para que me bloquearan la tarjeta y no pudieran robarme el dinero. Todos los días en la madrugada intentaban pasar mi TDC por montos de dinero altos. No recomiendo este hotel por intento de fraude.

2026-09-07 • via Nuitee
S
Susan • couple • us
8
Very clean and comfortable.
Pros:

Right across street from beach. Close to great food and stores.

Cons:

No chance of early check in.

2026-09-06 • via Nuitee
A
Ally • couple • au
10
2026-09-06 • via Nuitee
K
Kim • couple • au
8
Pros:

Location was great

Cons:

Size of the property

2026-09-05 • via Nuitee
C
Chloe • couple • au
9
Fantastic! This was my second time staying here and I will be back!
Pros:

Great location, friendly staff, great pool, well tended to and cared for, great renovations happening

Cons:

Need to clean the communal washing machines more regularly

2026-09-04 • via Nuitee
M
MARJORIE • couple • ph
10
2026-09-03 • via Nuitee
A
Addison • couple • us
7
The room was too small
Cons:

Location

2026-09-03 • via Nuitee
V
Victoria • solo_traveller • us
7
Nice one time stay.
Pros:

Good food and very nice staff. Clean rooms.

Cons:

Pretty crowded and slow elevators. Very busy area and the street noise sounds like everything is right in your room.

2026-09-01 • via Nuitee
M
MIKA • couple • jp
10
2026-08-30 • via Nuitee
R
Rosa M • extended_group • us
9
2026-08-25 • via Nuitee
N
Nancy • couple • us
10
2026-08-23 • via Nuitee
A
Amy • couple • nz
8
Excellent stay, I would recommend and stay again.
Pros:

The location was excellent. We were only walking as transport, and being so central made everything very easy. The Ocean View room was also excellent, great view and beautiful renovated room.

Cons:

Our first room was very noisey from the neighbouring room, however once staff were notified, the hotel quickly moved us to a new room.

2026-08-18 • via Nuitee
怡文 • extended_group • tw
9
很不錯
Pros:

員工態度很好 讓人心情愉悅

2026-08-17 • via Nuitee