Sheraton Princess Kaiulani Waikiki Beach

Hotels
•
Sheraton
8.2 (1501 reviews)
120 Kaiulani Avenue , Honolulu , US
+1 808-922-5811

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Slow elevators
Small bathroom

Categories

Cleanliness
7.7
Some concerns about cleanliness, specifically regarding the use of plastic and paper cups.
Service
8.7
Staff were frequently described as friendly and helpful, contributing positively to the experience.
Location
8.7
Location was repeatedly praised as excellent, particularly for the New Year’s Eve fireworks.
Room Quality
8.2
Rooms were described as good overall, with specific mentions of renovated rooms and good amenities.
Amenities
8.2
Amenities received a favorable mention, but there were concerns about the pool facilities for young children.
Value for Money
7.7
Mixed perceptions about the value for money, with some mentioning decent quality for the price.
Food and Beverage
8.2
Breakfast was specifically mentioned as delicious; food quality was generally well-received.
Overall Experience
8.2
Overall experience was positive with high likelihood of recommending to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:29

Property Description

Luxurious Beachfront Property

Stunning Views and Modern Comforts

Experience the breathtaking city or ocean views from our brightly decorated rooms, each equipped with a flat-screen TV, coffee machine, and refrigerator. Enjoy the convenience of our onsite restaurant with nightly entertainment and a tour desk to assist with planning your itinerary.

Immerse Yourself in Hawaiian Culture

Indulge in live music and cultural activities at Te Moana Nui - Tales of the Pacific, offering lei making and Polynesian tattooing. Stay active at the fitness centre or unwind at the Pikake Terrace for local cuisine. Don't miss out on the poolside Splash Bar & Bento for refreshing drinks.

Explore Nearby Attractions

Conveniently located near Honolulu Zoo and Diamond Head Crater Park, with Ala Wai Golf Course just minutes away. Book now for an unforgettable Hawaiian getaway at Sheraton Princess Kaiulani.

Important information:

When booking a nonrefundable full prepayment rate, the resort fee will also be charged at the time of booking.

Please note: The "Breakfast Included" rate includes breakfast for 2 guests per room.

The resort fee includes:

- WiFi Premium Access in Guestrooms and public areas
- MiFi Rental - unlimited high-speed wireless on Island (Complimentary rental of 1 MiFi per room per stay)
- Complimentary one-day rental of GoPro Camera (1 per room per stay)
- Yoga Class
- Yoga Nidra Meditation
- Daily Cultural Activities - lei making, ukulele lessons, hula lessons and Ho‘ala Morning Ritual.

Resort fee rate and inclusions are subject to changeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Guest Reviews

8.2
Based on 1501 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.2
R
Roxie • family_with_children • us
7
I feel like I was over charged by the hotel.
Pros:

The room was nice. I was close to the beach.

Cons:

The hotel keep adding charges to my credit card. Booking.com gave me one price. The hotel charged me a higher price when I got there. They added several fees to my card. When I checked out they gave me a print out of a price and 2 days later they added more to my credit card. Booking.com gave me a price of $1354.24. The hotel charged me $1777.94.

2026-10-27 • via Nuitee
B
Barry • couple • au
9
2026-10-26 • via Nuitee
B
Barry H. • couple • au
9
great under the circumstances.
Pros:

Great location close to everything.

Cons:

nothing to dislike except we had to pay extra days because part of our cruise was cancelled.

2026-10-25 • via Nuitee
D
Denise • couple • au
8
Relaxing
Pros:

3rd stay here. Nothing to complain about. Chekin was smooth and quick. Room clean. Great view.

2026-10-25 • via Nuitee
A
Andy • solo_traveller • ch
10
Schön und kurzweilig
Pros:

Die Lage des Hotels war super. Die Angestellten waren sehr freundlich.

Cons:

Der Parkplatz hat pro Tag 55 Dollar gekostet. Das finden wir ein bisschen zu hoch.

2026-10-24 • via Nuitee
G
Gloria • family_with_children • us
10
Pros:

It's a great location in Waikiki .

Cons:

I liked everything about this hotel

2026-10-20 • via Nuitee
M
Malicdem • solo_traveller • us
10
Pros:

Clean and made my birthday special

2026-10-19 • via Nuitee
J
Janice • solo_traveller • us
8
The front desk staff and bellman were very helpful! I liked the entrances from two sides.
Pros:

It was located close to my final destination on the island.

Cons:

Some of the restaurant staff was lackadaisical and didn’t give me attention that I deserved. The food was blah.

2026-10-19 • via Nuitee
S
stephanie • solo_traveller • us
4
Great location and grounds, but very noisy in certain wings of hotel
Pros:

Location was excellent, great old Hawaiian vibe, nice staff

Cons:

Very loud at night; our room was above/across from nightclub that went on till 2:00 am. Don’t get in the city view wing if you want to sleep.

2026-10-18 • via Nuitee
J
Jerome • couple • us
10
See ya again soon
Pros:

Consistency of Sheraton standard! Loved the view.

2026-10-17 • via Nuitee
S
SUSANN • couple • au
10
Excellent place to stay
Pros:

It was close to everything, clean and the staff were all helpful and friendly

Cons:

Nothing

2026-10-13 • via Nuitee
S
Sandra • couple • au
8
2026-10-12 • via Nuitee
D
Dawn • couple • us
8
2026-10-12 • via Nuitee
C
Carley • couple • us
5
Pros:

It’s a huge property with a nice pool, bar and dining area. Has a parking garage which is nice if you’re renting a car while staying. Charge $50 per day.

Cons:

Room is a lot smaller than expected, especially the bathroom. The bed was very uncomfortable, along with the pillows. The walls are extremely thin and you can hear EVERYTHING. I could hear the people next door talking clear as if they were in the same room.

2026-10-12 • via Nuitee
S
Shani • couple • il
10
2026-10-11 • via Nuitee
A
Akiko • solo_traveller • jp
8
最高の立地
Pros:

立地が最高です！お出かけはもちろん、歩き疲れたり荷物を置きに戻るのも便利でした。
景色も良くてラナイもあり、カラカウア通りに面した入り口にあるお店のアサイーボウルをお部屋で食べました。お手頃価格で美味しかったです。
ホテルスタッフはフレンドリーで親切でした。

Cons:

コネクティングルームだったのか部屋に謎の扉があり、お隣の会話や電話の声が筒抜けでした。深刻な話はお部屋でしない方が良いです。
ラナイがありましたが、強風注意報とのことで椅子とテーブルが部屋の中に積み上げられていました。仕方ないですが、決して広くはない部屋で場所を取るのと見栄えも悪く、ちょっと残念でした。
ベッドメイキングの途中？ってくらいベッドがだらしない日がありました。

2026-10-11 • via Nuitee
J
Julieanne • extended_group • au
7
Apart from breakfast, we loved our stay at your hotel.
Pros:

We found the breakfast facilities lacking. We would like to see a kettle in the room at least 4 cups. Breakfast itself in the dining area was not the best and VERY EXPENSIVE for what you receive.

2026-10-11 • via Nuitee
A
Alicia • couple • au
7
2026-10-11 • via Nuitee
J
Joan • solo_traveller • au
7
Handy to everything
Pros:

It was close to beach & shops

Cons:

Property could do with a little makeover.

2026-10-11 • via Nuitee
W
Willie • solo_traveller • nl
10
Pros:

Op een goede locatie en mooie kamers

Cons:

Communicatie met hotel
We kwamen later aan inverband met de orkaan
Maar gebeld gemaild en ook via bookings.com maar geen reactie

2026-10-09 • via Nuitee