Sheraton Princess Kaiulani Waikiki Beach

Hotels
Sheraton
8.2 (1501 reviews)
120 Kaiulani Avenue , Honolulu , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Slow elevators
Small bathroom

Categories

Cleanliness
7.7
Some concerns about cleanliness, specifically regarding the use of plastic and paper cups.
Service
8.7
Staff were frequently described as friendly and helpful, contributing positively to the experience.
Location
8.7
Location was repeatedly praised as excellent, particularly for the New Year’s Eve fireworks.
Room Quality
8.2
Rooms were described as good overall, with specific mentions of renovated rooms and good amenities.
Amenities
8.2
Amenities received a favorable mention, but there were concerns about the pool facilities for young children.
Value for Money
7.7
Mixed perceptions about the value for money, with some mentioning decent quality for the price.
Food and Beverage
8.2
Breakfast was specifically mentioned as delicious; food quality was generally well-received.
Overall Experience
8.2
Overall experience was positive with high likelihood of recommending to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:29

Property Description

Luxurious Beachfront Property

Stunning Views and Modern Comforts

Experience the breathtaking city or ocean views from our brightly decorated rooms, each equipped with a flat-screen TV, coffee machine, and refrigerator. Enjoy the convenience of our onsite restaurant with nightly entertainment and a tour desk to assist with planning your itinerary.

Immerse Yourself in Hawaiian Culture

Indulge in live music and cultural activities at Te Moana Nui - Tales of the Pacific, offering lei making and Polynesian tattooing. Stay active at the fitness centre or unwind at the Pikake Terrace for local cuisine. Don't miss out on the poolside Splash Bar & Bento for refreshing drinks.

Explore Nearby Attractions

Conveniently located near Honolulu Zoo and Diamond Head Crater Park, with Ala Wai Golf Course just minutes away. Book now for an unforgettable Hawaiian getaway at Sheraton Princess Kaiulani.

Important information:

When booking a nonrefundable full prepayment rate, the resort fee will also be charged at the time of booking.

Please note: The "Breakfast Included" rate includes breakfast for 2 guests per room.

The resort fee includes:

- WiFi Premium Access in Guestrooms and public areas
- MiFi Rental - unlimited high-speed wireless on Island (Complimentary rental of 1 MiFi per room per stay)
- Complimentary one-day rental of GoPro Camera (1 per room per stay)
- Yoga Class
- Yoga Nidra Meditation
- Daily Cultural Activities - lei making, ukulele lessons, hula lessons and Ho‘ala Morning Ritual.

Resort fee rate and inclusions are subject to changeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Guest Reviews

8.2
Based on 1501 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.2
R
Rosa M extended_group us
9
2026-08-25 via Nuitee
N
Nancy couple us
10
2026-08-23 via Nuitee
A
Amy couple nz
8
Excellent stay, I would recommend and stay again.
Pros:

The location was excellent. We were only walking as transport, and being so central made everything very easy. The Ocean View room was also excellent, great view and beautiful renovated room.

Cons:

Our first room was very noisey from the neighbouring room, however once staff were notified, the hotel quickly moved us to a new room.

2026-08-18 via Nuitee
怡文 extended_group tw
9
很不錯
Pros:

員工態度很好 讓人心情愉悅

2026-08-17 via Nuitee
A
Ayşe Müge solo_traveller us
8
Pros:

The location was excellent, very close to Waikiki Beach, shops, and restaurants. The hotel was comfortable and convenient, and overall I enjoyed my stay.

Cons:

The payment process after check-out was disappointing. Although my final accommodation charge has already been completed, two previous authorization holds are still pending on my credit card and significantly reducing my available credit limit. I contacted the hotel about this, but the holds have still not been released more than a week later. This has unfortunately affected an otherwise enjoyable stay.

2026-08-16 via Nuitee
M
Mana couple jp
9
最高!
Pros:

スタッフが優しかったです。私は日本語が話せる方もいらっしゃいました。また、部屋も清潔でロケーションもよかったです。すぐ近くに海もショッピングセンターもバスの停留所もありました。

Cons:

特にない。強いていうなら大人用プールが深くて、浮き輪も使えないので足がつかず、少し怖かった。(子どもは浮き輪を使用していました。)

2026-08-15 via Nuitee
R
Romain family_with_children fr
9
Séjour extraordinaire
Pros:

Emplacement extraordinaire, très bel hôtel (partie rénovée) belle chambre, vue à couper le souffle et belles installations.

Cons:

Rien

2026-08-14 via Nuitee
P
Penelope family_with_children us
8
2026-08-14 via Nuitee
S
Steve couple pf
9
On reviendra pour sûr !
Pros:

L’emplacement, le personnel, l’hôtel en lui-même et le prix accessible !

Cons:

Le manque de places dans le parking de l’hôtel nous obligeant à rentrer assez tôt, idéalement entre 15h et 16h30 !

2026-08-13 via Nuitee
A
Alison couple au
10
2026-08-10 via Nuitee
M
Mark Shervington solo_traveller au
9
If ever you need a great place to stay consider Sheraton Princess Kai in every way.
Pros:

I didn’t grab any brekky there I went out. I love the pool area and went for a couple of dips, also you’re right in the heart of the strip. I wish I had stayed there when I first arrived instead of leaving it until the end of my trip.

Cons:

Newer towels.

2026-08-08 via Nuitee
C
Chander family_with_children us
10
2026-08-07 via Nuitee
W
William couple us
9
The hotel was beautiful and the staff was very friendly. The view from our room was beautiful.
2026-08-05 via Nuitee
L
Lauren couple us
6
2026-07-25 via Nuitee
S
SHINJIRO family_with_children jp
6
次はないかな
Pros:

場所の割にお手頃なところ

Cons:

夜遅くまで外がうるさい

2026-07-22 via Nuitee
J
jeffbY9479MG Business
10
Aloha from all the Staff encountered!
Pros:

My stay at this property was in Mid June and I was there for 5 nights. I was just recommending this property to another colleague of mine and realized I should also post on Trip Advisor. Reflecting on this particular visit I recall the staff being very friendly and accommodating from the Front desk, Housekeeping staff, restaurant / food truck and especially the pool staff. One particular individual whom I was able to chat with and get some great island insight from was David Komine. David’s pride in making guest feel comfortable was very evident. He was also gracious with his time to visit with us and tell us some really cool facts about Hawaii and the culture of the islands that really draws so many people to visit. Both his surfing knowledge and some unique sailing adventures with the Hokulea were shared with us too, and much appreciated. Aloha and great service was experienced at this property by all the staff that we came across and we look forward to going back.

2026-07-13 via Tripadvisor
Y
Yuya couple jp
10
2026-07-13 via Nuitee
E
Elise solo_traveller au
2
Disappointed. Hotel run down
Pros:

Good location

Cons:

Noisy. Echo of international markets music until 2am. Garbage truck 5am. Construction zone noise all daytime. Many things in the hotel were in repair without warning (reception desk moved to a tiny room, bar closed, escalators to level 2 broken and lifts took ages to get to second floor from ground, shower tap in room no pressure as bath tap wouldn’t fully switch from bath to shower, balcony in hotel room was in construction I had to request another room change). Wasn’t cleaned well, furniture had stains and there was dust all over the coffee machine/clock showing it had not been cleaned properly. I was also charged twice by booking.com and then the hotel, even as I tried to explain I prepaid my booking, a large sum for 7 days stay having to pay twice in peak season impacting my CC spend, and takes a week to be refunded for the double charge after it took me to request a follow-up and request to ask accounts as reception said I had it wrong, that I can only pay at the hotel (which was not the case).

2026-07-12 via Nuitee
N
NAOTO couple jp
10
2026-07-11 via Nuitee
J
Jodi solo_traveller us
10
AMAZING--WILL BE BACK THE END OF THE MONTH!!!
Pros:

The welcoming atmosphere from the moment you check in and through the stay, and once you stay there time after time everyone is like family.

Cons:

all was great!

2026-07-10 via Nuitee