ibis Quito

Hotels
•
ibis
8.8 (1647 reviews)
Avenida Diego De Almagro E8 19 Y Bello Horizonte , Quito , ec

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly staff
Great location
Cons:
Noise issues
Small room sizes
Inconsistent food quality

Categories

Cleanliness
8.44
Several mentions of cleanliness being satisfactory, but complaints about noise indicating disrupted rest.
Service
9.41
Overall positive feedback about staff friendliness despite some slow service mentioned.
Location
9.45
Many reviews highlight the convenient and desirable location near restaurants.
Room Quality
7.9
Mixed sentiments, with notable complaints about noise and room size.
Amenities
8.43
Generally good feedback on amenities, though there are suggestions for improvement in room features.
Value for Money
8.89
Good value perception but some noted that the rooms are small for the price.
Food and Beverage
8.44
A good breakfast was noted; however, other food complaints affect the rating.
Overall Experience
9.41
General satisfaction with the overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:04

Property Description

Modern Accommodation with Convenient Amenities
Situated in Quito, just a short distance from Carolina Park, Ibis Quito offers a comfortable stay with a range of facilities. The 3-star hotel features air-conditioned rooms with free WiFi and private bathrooms. Guests can benefit from free private parking, a fitness center, and a bar, ensuring a pleasant and convenient stay.

Dining and Leisure Options
Indulge in a delicious continental or buffet breakfast during your stay at Ibis Quito. With a restaurant on-site, guests can also explore various dining options nearby. After a day of sightseeing, relax in the shared lounge or catch up on your favorite shows on the flat-screen TV in your room.

Concierge Services and Business Facilities
The hotel offers a 24-hour front desk, ideal for late check-ins or any assistance needed during your stay. Moreover, the business corner and tour organizing services cater to both leisure and business travelers, enhancing the overall guest experience at Ibis Quito.

Book your stay at Ibis Quito now for a memorable experience in Quito!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1647 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.41
S
Sonia • solo_traveller • us
10
Pros:

Breakfast great! The Colombian manager very professional

2026-06-20 • via Nuitee
I
Ignacio • solo_traveller • ec
5
Would expect more for the price
Pros:

Location and restaurant

Cons:

Mattress was not comfortable. It feels old. Check in painfully slow

2026-06-18 • via Nuitee
J
Jorge • solo_traveller • ar
9
Muy buena relación precio calidad
Pros:

Moderno, limpio, personal servicial

2026-06-18 • via Nuitee
G
Gariepy • couple • ca
5
Ok
Pros:

J’ai aimé l’emplacement, c’est essentiellement le principal point positif de cet hôtel.

Cons:

Le personnel était correct, mais assez froid et peu engagé dans le service à la clientèle. On avait souvent l’impression de déranger lorsqu’on demandait quelque chose. Par exemple, il n’y a ni réfrigérateur ni cafetière dans les chambres. Nous devions demander un seau de glace et cela semblait toujours compliqué. De plus, devoir payer environ 4 $ pour chaque café du matin a ajouté des frais importants à notre séjour. Lors de mon prochain voyage à Quito, je choisirais probablement un hôtel un peu plus cher, mais offrant au moins le café inclus.

Nous sommes restés trois jours et on nous donnait le papier de toilette un rouleau à la fois. Il fallait régulièrement descendre à la réception pour en demander davantage. Même situation pour les serviettes, qui étaient difficiles à obtenir.

La porte de la douche est mal conçue et l’eau s’écoule partout sur le plancher de la salle de bain. Les serviettes restaient donc constamment mouillées. Je n’ai jamais vu le personnel d’entretien passer dans l’étage durant mon séjour. Il était également difficile d’obtenir des verres propres ou des sacs pour la poubelle.

L’hôtel semble relativement récent et, pour le prix payé sur Booking, je ne m’attendais pas au luxe. Cependant, j’étais au premier étage, directement sur le boulevard, et le bruit était extrêmement important, de jour comme de nuit.

En résumé, l’emplacement est bon, mais l’expérience générale a été décevante. Je choisirais un autre établissement lors d’un prochain séjour à Quito.

2026-06-17 • via Nuitee
H
Hildebrando • solo_traveller • co
10
2026-06-16 • via Nuitee
B
Becerra • solo_traveller • es
9
2026-06-16 • via Nuitee
H
Hildebrando • solo_traveller • co
10
2026-06-16 • via Nuitee
G
German • solo_traveller • co
10
Ubicación del hotel excelente
Pros:

Sus habitaciones muy confortables, desayuno muy bueno

Cons:

Mucha reserva en el restaurante en horas de la
Mañana y las mesas vacías

2026-06-15 • via Nuitee
J
Juan Pablo • couple • ec
10
2026-06-15 • via Nuitee
V
Victor Angel • solo_traveller • ec
9
Pros:

Práctico

Cons:

Personal frío

2026-06-14 • via Nuitee
M
Maria Geomara • solo_traveller • ec
2
Cons:

En realidad , no estuve en el hotel , llegamos , nos tuvieron esperando , luego nos acercamos nuevamente a recepción para que nos dijeran qué estaba en su ocupación máxima, y nos mandaron a otro hotel , modesto para descansar, pero el pago lo realizamos en el ibis

2026-06-13 • via Nuitee
F
Fernando • solo_traveller • es
10
Pros:

Un hotel muy nuevo, con todos los servicio necesarios para una estadía placentera

2026-06-13 • via Nuitee
M
Maria Jose • couple • ec
10
cómodo y amable
Pros:

la atención y la ubicación

2026-06-12 • via Nuitee
G
Gilma • extended_group • co
9
Agradable
Pros:

El desayuno excelente. La ubicacion muy buena.

Cons:

El baño un poco pequeño.

2026-06-12 • via Nuitee
O
Oscar • couple • co
9
2026-06-10 • via Nuitee
S
Suarez • solo_traveller • ec
10
2026-06-09 • via Nuitee
F
Francisco • couple • ec
8
Cons:

SE PERMITE ACTIVIDADES GRUPALES EN LAS HABITACIONES, LO CUAL NO PERMITE AL RESTO DE PERSONAS PODER DESCANSAR CÓMODAMENTE.
TUVE QUE LLAMARA A RECEPCIÓN INFORMANDO LA BULLA DE HABITACIONES CONTIGUAS

2026-06-09 • via Nuitee
K
Karla • couple • ec
10
2026-06-09 • via Nuitee
J
Juan Carlos • couple • ec
10
2026-06-09 • via Nuitee
J
Juan Carlos • couple • ec
10
2026-06-09 • via Nuitee