ibis Quito

Hotels
ibis
8.8 (1675 reviews)
Avenida Diego De Almagro E8 19 Y Bello Horizonte , Quito , ec

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly staff
Great location
Cons:
Noise issues
Small room sizes
Inconsistent food quality

Categories

Cleanliness
8.44
Several mentions of cleanliness being satisfactory, but complaints about noise indicating disrupted rest.
Service
9.41
Overall positive feedback about staff friendliness despite some slow service mentioned.
Location
9.45
Many reviews highlight the convenient and desirable location near restaurants.
Room Quality
7.9
Mixed sentiments, with notable complaints about noise and room size.
Amenities
8.43
Generally good feedback on amenities, though there are suggestions for improvement in room features.
Value for Money
8.89
Good value perception but some noted that the rooms are small for the price.
Food and Beverage
8.44
A good breakfast was noted; however, other food complaints affect the rating.
Overall Experience
9.41
General satisfaction with the overall stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:04

Property Description

Modern Accommodation with Convenient Amenities
Situated in Quito, just a short distance from Carolina Park, Ibis Quito offers a comfortable stay with a range of facilities. The 3-star hotel features air-conditioned rooms with free WiFi and private bathrooms. Guests can benefit from free private parking, a fitness center, and a bar, ensuring a pleasant and convenient stay.

Dining and Leisure Options
Indulge in a delicious continental or buffet breakfast during your stay at Ibis Quito. With a restaurant on-site, guests can also explore various dining options nearby. After a day of sightseeing, relax in the shared lounge or catch up on your favorite shows on the flat-screen TV in your room.

Concierge Services and Business Facilities
The hotel offers a 24-hour front desk, ideal for late check-ins or any assistance needed during your stay. Moreover, the business corner and tour organizing services cater to both leisure and business travelers, enhancing the overall guest experience at Ibis Quito.

Book your stay at Ibis Quito now for a memorable experience in Quito!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1675 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.41
F
fabian solo_traveller co
7
2026-07-04 via Nuitee
L
Leidy Johanna Molina solo_traveller co
2
No hay insonorización en las habitaciones, especialmente ventanas.
Cons:

La habitación asignada no contaba con insonorización adecuada, entraba todo el ruido de la calle, está ubicado cerca de una zona de fiestas asi que toda la musica y la vibración y el ruido de las conversaicones entraba a la habitación hasta las 2- 3 am aproximadamente, es una zona con alto trafico de vehiculos lo cual tambien se escuchaba con claridad, al tiempo que transitan chivas con musica a alto volumen.

2026-07-03 via Nuitee
F
Fernandez solo_traveller cr
10
Pros:

Excelente la atención y buen desayuno

2026-07-03 via Nuitee
J
James Mauricio couple co
7
Estuvo bn pero debe mejorar
Pros:

La ubicación me encantó, queda cerca de la zona financiera y puntos de interés

Cons:

No me gustó q mi habitación quedaba al lado de un cuarto de servicio y se escuchaba el agua correr, bombas y no permitían un buen descanso en la noche

2026-07-03 via Nuitee
L
Leonardo couple ec
5
Lo pensaría de volver a hospedarme.
Pros:

La recepción

Cons:

La habitación muy pequeña y falta de limpieza.
Dañado algunos objetos del baño, sonaba como una fuga.

2026-07-02 via Nuitee
D
Diego solo_traveller ec
9
Pros:

Lugar limpio

Cons:

Camas pequeñas

2026-07-02 via Nuitee
M
Maria Mercedes couple cl
10
Pros:

Excelente desayuno

2026-07-01 via Nuitee
O
Oscar Raúl solo_traveller ar
8
2026-06-23 via Nuitee
L
Llumiquinga solo_traveller ec
10
Pros:

La habitación

Cons:

Todo estuvo bien

2026-06-23 via Nuitee
C
Clelia solo_traveller it
9
2026-06-21 via Nuitee
S
Sonia solo_traveller us
10
Pros:

Breakfast great! The Colombian manager very professional

2026-06-20 via Nuitee
I
Ignacio solo_traveller ec
5
Would expect more for the price
Pros:

Location and restaurant

Cons:

Mattress was not comfortable. It feels old. Check in painfully slow

2026-06-18 via Nuitee
J
Jorge solo_traveller ar
9
Muy buena relación precio calidad
Pros:

Moderno, limpio, personal servicial

2026-06-18 via Nuitee
G
Gariepy couple ca
5
Ok
Pros:

J’ai aimé l’emplacement, c’est essentiellement le principal point positif de cet hôtel.

Cons:

Le personnel était correct, mais assez froid et peu engagé dans le service à la clientèle. On avait souvent l’impression de déranger lorsqu’on demandait quelque chose. Par exemple, il n’y a ni réfrigérateur ni cafetière dans les chambres. Nous devions demander un seau de glace et cela semblait toujours compliqué. De plus, devoir payer environ 4 $ pour chaque café du matin a ajouté des frais importants à notre séjour. Lors de mon prochain voyage à Quito, je choisirais probablement un hôtel un peu plus cher, mais offrant au moins le café inclus.

Nous sommes restés trois jours et on nous donnait le papier de toilette un rouleau à la fois. Il fallait régulièrement descendre à la réception pour en demander davantage. Même situation pour les serviettes, qui étaient difficiles à obtenir.

La porte de la douche est mal conçue et l’eau s’écoule partout sur le plancher de la salle de bain. Les serviettes restaient donc constamment mouillées. Je n’ai jamais vu le personnel d’entretien passer dans l’étage durant mon séjour. Il était également difficile d’obtenir des verres propres ou des sacs pour la poubelle.

L’hôtel semble relativement récent et, pour le prix payé sur Booking, je ne m’attendais pas au luxe. Cependant, j’étais au premier étage, directement sur le boulevard, et le bruit était extrêmement important, de jour comme de nuit.

En résumé, l’emplacement est bon, mais l’expérience générale a été décevante. Je choisirais un autre établissement lors d’un prochain séjour à Quito.

2026-06-17 via Nuitee
B
Becerra solo_traveller es
9
2026-06-16 via Nuitee
H
Hildebrando solo_traveller co
10
2026-06-16 via Nuitee
H
Hildebrando solo_traveller co
10
2026-06-16 via Nuitee
J
Juan Pablo couple ec
10
2026-06-15 via Nuitee
G
German solo_traveller co
10
Ubicación del hotel excelente
Pros:

Sus habitaciones muy confortables, desayuno muy bueno

Cons:

Mucha reserva en el restaurante en horas de la
Mañana y las mesas vacías

2026-06-15 via Nuitee
V
Victor Angel solo_traveller ec
9
Pros:

Práctico

Cons:

Personal frío

2026-06-14 via Nuitee