Tru By Hilton Staunton

Hotels
•
Tru by Hilton
9.2 (384 reviews)
120 Staunton Crossing I-81 & Hwy 250 , Staunton , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent staff
Convenient location
Cons:
Heating issues
Noise
Inadequate breakfast variety

Categories

Cleanliness
8.8
Most reviews mentioned cleanliness, but some had concerns regarding room heating and noise.
Service
10
The staff were highlighted positively, especially in accommodating guests during difficult times.
Location
9.8
Conveniently located near the highway and points of interest.
Room Quality
8.8
Some rooms were noted as small and there were heating issues; however, beds were generally comfortable.
Amenities
9.3
Amenities received mixed feedback; some mentioned needs for improvements.
Value for Money
8.3
Some guests felt the price did not match the quality and offered amenities.
Food and Beverage
8.8
Breakfast was mentioned positively, though there were complaints about variety.
Overall Experience
9.8
Despite some issues, guests generally had a good experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:31

Property Description

Modern Accommodations
Tru By Hilton Staunton offers stylish rooms with air conditioning and private bathrooms, ensuring a comfortable stay for guests. Each room is equipped with a flat-screen TV for entertainment.

Convenient Amenities
Guests can enjoy the convenience of room service and a 24-hour front desk at this 3-star hotel. Stay connected with complimentary WiFi throughout the property. The non-smoking environment ensures a pleasant and healthy atmosphere for all visitors.

Accessible Location
Located within proximity to University Park, James Madison University, and various stadiums, including Zane Showker Field and Bridgeforth Stadium, this hotel provides easy access to nearby attractions. The Shenandoah Valley Regional Airport is also just a short distance away.

Experience comfort and convenience at Tru By Hilton Staunton. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 384 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.8
S
Sheila • couple • us
10
2026-09-17 • via Nuitee
S
Susan • extended_group • us
10
Very efficient easy check in and out
Pros:

The breakfast was fine. I am gluten-free abd there were not a lot of options for me.

Cons:

Nothing

2026-09-15 • via Nuitee
R
Robert • extended_group • us
10
Cons:

There was a dog barking in a room down the hall. Wondered if all rooms were pet friendly, which is not our preference.

2026-09-14 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-09-13 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-09-11 • via Nuitee
J
Jeff • couple • us
9
Perfect
Pros:

First time guests celebrating our 54th Anniversary. Hotel was clean and if we had children there is tons to do. Everything was good. My bed in 327 seemed very soft like maybe getting close to replacement. Of course, it could have been me! We always stay at the Best Western and this was an upgrade for sure. Thank you.

Mary Ann Lemoine

2026-09-05 • via Nuitee
G
Gregory • couple • us
10
They accommodated our request and needs and that’s why I stop there on our way down to SC
2026-09-04 • via Nuitee
G
Glen • couple • us
8
Pros:

Good location and nice breakfast over all very good .

2026-08-31 • via Nuitee
D
Donald • solo_traveller • us
7
Nice accommodations, horrible breakfast.
Pros:

It was clean.

Cons:

It had the worst complimentary breakfast I’ve ever experienced.

2026-08-23 • via Nuitee
L
Lydia • solo_traveller • us
10
2026-08-17 • via Nuitee
H
Hetty • solo_traveller • nl
9
Schoon, gezellig hotel
Pros:

Schoon. Fleurige frisse kamer. Schone bedden. Schone badkamer met prima douche. We voelden ons thuis. Het hotel maakt een gezellige indruk.
Ontbijt was veel zoet, maar dat is bij de meeste hotels zo. Pannekoekenmachine maakt lekkere pannekoekjes in een minuut. Yoghurtmachine maakte vanilleyoghurt met kaneel. Prima te eten. Daarnaast vers fruit. Bananen en appels. Je kunt sneetjes brood en bagels roosteren.
We zijn voor 1 nacht geweest, maar had best langer willen blijven!
Thee en koffie kan je onbeperkt nemen 24 uur per dag. Parkeren voor de deur. Honden mogen in het hotel. Ik heb een pet free kamer gevraagd. Geen last van allergie.
Prima ruimte was de gym.

Cons:

Eigenlijk niets.

2026-08-15 • via Nuitee
R
Robert • solo_traveller • de
8
2026-08-14 • via Nuitee
G
Gregory • couple • us
9
Good place to stay when traveling
Pros:

This was our 3rd time

2026-08-09 • via Nuitee
S
sue • couple • us
10
Easy access off highway as our travel from CT to TN
Pros:

Clean

Cons:

Nothing.

2026-07-25 • via Nuitee
S
Shelley Jewell • solo_traveller • us
8
2026-07-21 • via Nuitee
S
Sean • solo_traveller • us
10
Pros:

I like the friendly welcome when I entered and the ease of checking in. Clean and free coffee in the lobby.

Cons:

Nothing

2026-07-20 • via Nuitee
M
Melissa • extended_group • us
10
2026-07-19 • via Nuitee
K
khb928 • Couples • Boonton, Morris County, New Jersey
4
Easy On/Off Modern Hotel
Pros:

Checking staff was very friendly and attentive.
While we understood this was a “modern” style hotel, no carpeting in the guest rooms were uninviting. When I spilled water on the floor I immediately wiped it up so we didn’t have to fearful of slipping. After wiping the floor the towel was black with dirt! We never took our shoes off again in the room. Basically the floors were not washed, but swept and barely at that. The room had no coffee maker, so you had to go done for breakfast just to get a “awake up cup”. There was mold on the ceiling in the bathroom most likely because the exhaust fan did not work. Mini refrigerator was in the room but it was barely cold.
Breakfast was average. Interesting new technology for pancake making and yogurt.
The hotel allows pets if you have one. Many fast food places around the hokel. The hotel had a billboard at the elevators suggesting the staff’s recommendations for sights to see, places to eat and hotel information. We loved this idea!! Hotel is located on a very busy, noisy highway, but easy on/off to Route 81.

2026-07-18 • via Tripadvisor
W
Walter • couple • us
10
Great stay for a quick trip
Pros:

It was convenient to where my daughter lives and it was very clean and comfortable

Cons:

Nothing was wrong

2026-07-10 • via Nuitee
9
92janam • Family • Des Moines, Iowa
10
Enjoyed our quick stay!
Pros:

We had a quick overnight stay with 3 young kids. The room had plenty of space and was very clean. There is a great gaming space that our kids enjoyed. Continental breakfast had lots of options including bacon, a pancake machine, oatmeal, etc. Plenty of options! The gym is well-equipped for many types of workouts. A great stay!

2026-07-09 • via Tripadvisor