ITC Maurya, a Luxury Collection Hotel, New Delhi

Hotels
Luxury Collection
9.4 (1573 reviews)
Diplomatic Enclave, Sardar Patel Marg , New Delhi , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Dated rooms
Inconsistent service
Crowded environment

Categories

Cleanliness
8.2
Concerns about cleanliness with reused hotel items and inaccurate room descriptions.
Service
10
Many reviews mention friendly and proactive staff, though some felt service was lacking at times.
Location
9.7
Overall good feedback on the hotel’s location.
Room Quality
8.7
Rooms are noted as dated and needing renovation.
Amenities
9.7
Noted as good, but some areas need improvement.
Value for Money
9.2
Comments on pricing indicate some guests felt it was not worth the stay due to overcrowding and service issues.
Food and Beverage
10
Positive remarks about the dining experiences, especially Indian cuisine.
Overall Experience
9.7
Overall positive experience despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:35

Property Description

Luxurious Accommodation
Experience luxury at its finest with 437 rooms and 26 uniquely designed suites to choose from, ensuring a perfect stay in New Delhi. All rooms are equipped with modern amenities for your comfort.

Culinary Delights
Indulge in a culinary journey at the hotel's top-rated restaurants, including Bukhara serving traditional North Indian cuisine and Dum Pukht offering royal Awadhi dishes. Savor Asian flavors at Tian and enjoy refreshing beverages at various bars and lounges.

Relaxation and Convenience
Unwind at the outdoor pool, Kaya Kalp Spa, or fitness center. With 24-hour room service, meeting facilities, and a business center, all your needs are catered to seamlessly.

Book now for an unforgettable stay at ITC Maurya New Delhi, A Luxury Collection Hotel, conveniently located near major attractions and offering unparalleled hospitality.

Important information:

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1573 reviews
Cleanliness: 8.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 10
Overall Experience: 9.7
N
Nitish couple in
1
2026-07-25 via Nuitee
A
Ahmed solo_traveller eg
8
4 out of 5
Pros:

Food and room was comfortable

Cons:

Room wasn't fully clean as there were a lot of bugs and small spiders
And i asked several times to change my room as it was next to the staff room And was very noisy but no one responded to my request

2026-07-25 via Nuitee
S
Sidarth couple in
9
2026-07-24 via Nuitee
S
shukla family_with_children in
10
2026-07-20 via Nuitee
S
Shekhar extended_group us
10
Comfy and good
Pros:

Very tasty, good location. Good service. Nice choices.

2026-07-18 via Nuitee
I
Ingar Peters solo_traveller at
10
An excellent hotel to stay in Delhi
Pros:

The service and attention of all personnel was more than excellent.

Cons:

Nothing

2026-07-18 via Nuitee
R
Rohit solo_traveller ae
10
2026-07-15 via Nuitee
G
Goldi solo_traveller au
9
2026-07-15 via Nuitee
M
March couple in
10
2026-07-13 via Nuitee
I
Igor family_with_children ua
10
2026-07-12 via Nuitee
F
francescacU7172SJ Business Oxford, Oxfordshire, England
10
Excellent stay, lovely staff
Pros:

Had a top experience here, the pool is lovely and good range of food at the breakfast buffet. Shiva who cleaned room 3607 for my 5 week stay gave very good service and was a lovely young man. Good job! Please give him my thanks.

2026-07-10 via Tripadvisor
A
Anastasiia solo_traveller ua
10
Pros:

Сервіс, сніданки-все прекрасно. Багато ресторанів на території-дуже зручно. Особливо Ottimo At West View

2026-07-10 via Nuitee
V
Vandana solo_traveller us
8
It is a great place to stay and worth the money spent. I would like to stay there again.
Pros:

The location and the ambience were great. The breakfast was very good. The room was comfortable and facilities were modernized.

Cons:

The welcoming staff at the reception could have been more polite and professional.

2026-07-07 via Nuitee
S
Siddhant solo_traveller in
10
A luxurious and memorable stay with exceptional hospitality—I would happily stay here again.
Pros:

Excellent hospitality, professional and courteous staff, spacious and clean rooms, delicious breakfast with a wide variety of options, and a convenient location. The overall service exceeded my expectations and made my stay very comfortable.

Cons:

Everything was great overall. The only minor issue was that the check-in process took a little longer than expected during peak hours

2026-07-06 via Nuitee
N
Nikhil couple in
9
2026-07-05 via Nuitee
A
Amrendra extended_group in
10
2026-07-05 via Nuitee
R
rohana593 Family
10
Stay at maurya
Pros:

Good hotel, stayed in towers room category, spacious and well kept room. The house keeping staff was very good and spontaneous to provide for requests, the spa and gym staff was great, Vipin, sandeep and the whole spa team. Great experience staying at the hotel

2026-07-04 via Tripadvisor
R
Rajesh Ranjan solo_traveller in
7
2026-07-04 via Nuitee
A
Anna Maria couple hu
10
2026-07-04 via Nuitee
8
859sunils Family
10
Feels just like home
Pros:

ITC Maurya atmosphere and hospitality is par excellence and feels like home. Great rooms wonderful managers and staff and comfort of friendship.

2026-07-03 via Tripadvisor