ITC Maurya, a Luxury Collection Hotel, New Delhi

Hotels
•
Luxury Collection
9.4 (1500 reviews)
Diplomatic Enclave, Sardar Patel Marg , New Delhi , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Dated rooms
Inconsistent service
Crowded environment

Categories

Cleanliness
8.2
Concerns about cleanliness with reused hotel items and inaccurate room descriptions.
Service
10
Many reviews mention friendly and proactive staff, though some felt service was lacking at times.
Location
9.7
Overall good feedback on the hotel’s location.
Room Quality
8.7
Rooms are noted as dated and needing renovation.
Amenities
9.7
Noted as good, but some areas need improvement.
Value for Money
9.2
Comments on pricing indicate some guests felt it was not worth the stay due to overcrowding and service issues.
Food and Beverage
10
Positive remarks about the dining experiences, especially Indian cuisine.
Overall Experience
9.7
Overall positive experience despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:35

Property Description

Luxurious Accommodation
Experience luxury at its finest with 437 rooms and 26 uniquely designed suites to choose from, ensuring a perfect stay in New Delhi. All rooms are equipped with modern amenities for your comfort.

Culinary Delights
Indulge in a culinary journey at the hotel's top-rated restaurants, including Bukhara serving traditional North Indian cuisine and Dum Pukht offering royal Awadhi dishes. Savor Asian flavors at Tian and enjoy refreshing beverages at various bars and lounges.

Relaxation and Convenience
Unwind at the outdoor pool, Kaya Kalp Spa, or fitness center. With 24-hour room service, meeting facilities, and a business center, all your needs are catered to seamlessly.

Book now for an unforgettable stay at ITC Maurya New Delhi, A Luxury Collection Hotel, conveniently located near major attractions and offering unparalleled hospitality.

Important information:

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1500 reviews
Cleanliness: 8.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 10
Overall Experience: 9.7
P
Priya • couple • in
3
Cons:

Booked 2 Itc one rooms - first room was finally given at 4.00 for check in - the second room and hour late . The staff at the check in was very indifferent & wishy washy

2026-06-13 • via Nuitee
S
Sachinandan • Business
10
Feedback
Pros:

Really excellent stay stay will come agn and will recommend miss oindrella helped us a lot during experience thank you

2026-06-12 • via Tripadvisor
R
Resort24170986000 • Business
10
Fantastic
Pros:

Very good food, and Amazing service.

2026-06-12 • via Tripadvisor
3
37raghavank • Business
10
Excellent
Pros:

Good Ambience, excellent food and service

2026-06-12 • via Tripadvisor
M
Meander06531332711 • Family
10
Awesome
Pros:

Shailja had been very courteous and provided excellent service. Blessings
All tge best to Shailja and staff of ITC Maurya.

2026-06-11 • via Tripadvisor
E
Excursion32952932482 • Couples
10
Awesome experience
Pros:

Very good managed well , good ambience every one very very nice good n tasty breakfast.
Special thanks to
Shailja n team
Yash, debakshi.

2026-06-11 • via Tripadvisor
N
Navigator28953566597 • Solo travel
10
Awsome
Pros:

Xcellent

Good service by Shailaja @pavilion

2026-06-11 • via Tripadvisor
S
Sightseer67543253836 • Family
10
The location was good ,, just there is a long quues to get inside the hotel
Pros:

Good staff the services that we got is awaomw

2026-06-11 • via Tripadvisor
T
Trail49112188612 • Friends getaway
10
It's was a good experience
Pros:

Location were good but long queues to go inside the hotel,,food at bukhara was awesome

2026-06-11 • via Tripadvisor
D
Discover41932700453 • Solo travel
10
Feedback
Pros:

I have come here and staff also supported and good behaviour

2026-06-11 • via Tripadvisor
F
Fearless67670142019 • Family
10
Excellent
Pros:

Very nice experience and a very enjoyable trip

2026-06-11 • via Tripadvisor
G
Gaurav98888021785 • Business • Ludhiana, Ludhianar District, Punjab
10
Wonderful property
Pros:

One of the best hotels in North with professional people

2026-06-11 • via Tripadvisor
Q
Quest05464221368 • Family
10
Fantastic stay with ITC
Pros:

Our experience at ITC was nothing short of amazing. Right from the arrival we were treated to a wonderful welcome by Mr. Garvit, who made us feel right at home. The hospitality throughout our time there was absolutely excellent. Thank you to the team for making our visit so memorable.

2026-06-11 • via Tripadvisor
A
Anoop332211 • Business
10
Excellent Experience
Pros:

We have a great stay at your hotel.
All the staff were helpful and professional, specially Chef Mohit and Bharat.
Thank you ITC Maurya

2026-06-11 • via Tripadvisor
C
Companion19020739067 • Solo travel
10
Great
Pros:

Such a lovely ambiance of hotel……

2026-06-11 • via Tripadvisor
S
Sameer • solo_traveller • in
8
2026-06-11 • via Nuitee
I
Inspiration490442 • Family
10
Family oriented Hotel
Pros:

Had a pleasant Stay and enjoyed the service

2026-06-10 • via Tripadvisor
P
Passenger67584388879 • Friends getaway
10
Great lobby
Pros:

Such a lovely hotel with great ambiance......

2026-06-10 • via Tripadvisor
E
Escape30903480115 • Business
10
Near Perfection !
Pros:

Ambiance is Good !
The food yes is good .
What beats everything and makes this the best in the Hospitality in its true sense .
Each and every person from Team Maurya puts in all their heart to making sure everything is smooth , each every one is well fed , well rested .
Food won’t need any customizations it’s great .
Shailaja has been very kind and very good host .

Virender just knows what’s needed and gets it done .

Thanks team !!!

Looking forward to seeing you soon !!!

Keep it up !!! Great Work !

2026-06-10 • via Tripadvisor
C
Cruiser34192940149 • Couples
10
Memorable
Pros:

Good Shailja sevice well tecen care

2026-06-10 • via Tripadvisor