Sheraton Montazah Hotel

Lage sehr gut, direkt neben den Montazah Gärten,Personal sehr freundlich und hilfsbereit.

I had a wonderful stay at Sheraton Montazah Hotel in Alexandria, and I would like to sincerely thank all the staff for their warm hospitality and attentive service. Special thanks to the reception team for their welcoming and helpful attitude, and to the housekeeping morning team, especially Ms. Aya, as well as the night team, for their care and dedication. My appreciation also goes to the restaurant staff and security team for their kindness and professionalism. You all made my stay comfortable and memorable. Thank you for your efforts and for making me feel so welcome!

Another fantastic three-night stay at Sheraton Montazah!

Once again, the hotel delivered a wonderful experience with excellent service, a relaxing atmosphere, and great attention to every detail. It's always a pleasure to return to a place where hospitality feels so genuine and consistent.

A special thank you to Mr. Ayman Zein for his warm welcome, exceptional professionalism, and continuous care throughout my stay.

My appreciation also goes to the entire Sheraton team for their kindness, dedication, and excellent service.

Three more wonderful nights, and another reason to keep coming back. Highly recommended!

Wonderful hotel with an amazing Sea View. The staff is very professional, I arrived in the late evening and got a very comfortable room on the 12th floor. In the room the traditional sweets - welcoming was waiting for me, it was so nice! I had a dinner in the Italian restaurant (pizza, salad, etc.) and the Italian cuisine was perfect. The room was cosy and very well cleaned. The breakfast was TOP level with many different dishes for any choice and season fruits, I loved it! Special thanks to the Reception and Mr. Ayman Zein, personally, for fulfilling my requests and help me even with finding some places in Alexandria I want to visit. Mr. Ayman and the Reception staff arranged a taxi for me, assured that I would be in safety. I am traveling all around the world and it was the best warm welcoming and care! Definitely, recommend this hotel for all types and groups of travellers.
See you again in Alexandria soon!

One more night at Sheraton Montazah, and once again, a great experience!

Everything was perfectly arranged, and the warm welcome and excellent service made my short stay truly enjoyable.

A special thank you to Mr. Ayman Zein for his outstanding hospitality, continuous support, and for kindly arranging my early check-in.
His professionalism and attention to detail always make a difference.

I would also like to thank the entire hotel team for their friendliness, attentiveness, and genuine care.
Everyone goes the extra mile to make guests feel comfortable and well looked after.

It's this consistent level of hospitality that keeps me coming back.
Always a pleasure to stay here!

The breathtaking view from our room, the outstanding hospitality of all employees, especially Mr. Ayman Zein , Mae and Malak at La Mama Restaurant and Yehya at Café Coquillage , and the delicious food.

Zimmer

الموقع ممتاز قريب من كل شي، الإطلالة ساحرة جميلة جدا وتستحق ان تحجزها، الشاطئ الخاص بالفندق نظيف جدا ومجهز بكل ما تحتاجه. فريق العمل ودود وجاهزين دائما للمساعدة واخص بالذكر والشكر أستاذ أيمن زين الذي رافقنا منذ حجز الغرفة ونحن لا نزال في الاردن تواصل معنا عبر واتساب ليتأكد من كل تفاصيل الحجز واي طلبات اخرى لدينا واستمر في متابعتنا طوال فترة الإقامة بشكل يومي ليتأكد من كل شيء ويستفسر عن أي خدمة قد نحتاجها ويجيب على اسئلتنا بخصوص المدينة وخدمات الطعام في الفندق واي سؤال اخر أستاذ أيمن خير ممثل لفندق شيراتون ولحسن الضيافة وله جزيل الشكر، طاقم خدمة تنظيف الغرف والسيدة هويدا وكلالعاملين في الطابق في قمة اللطف والتعاون والذوق شكرا للجميع. سنكرر الزيارة قريبا وأكيد سنكرر الإقامة في هذا الفندق. المكان قريب من كل الخدمات وحدائق قصر المنتزه من أجمل. الأماكن الي ممكن تقضي فيها يومك بالإضافة إلى الكورنيش والمطاعم والكافيه المنتشرة على طول الطريق.

I had a wonderful stay at this hotel! The place was beautiful, clean, and comfortable. The staff were incredibly friendly, welcoming, and helpful throughout my stay. Everything was lovely, and I truly enjoyed my experience. I would definitely recommend this hotel and would love to stay here again! ❤️

Another Excellent Stay – Exceptional Hospitality!

Once again, Sheraton Montazah has made my stay a wonderful experience.
What truly sets this hotel apart is the personal attention and genuine care provided by its team.

A very special thank you to Mr. Ayman Zein, who once again went above and beyond to ensure my comfort.
He kindly facilitated my extended stay, making sure I could remain in the same room without any inconvenience.
His exceptional professionalism, flexibility, and dedication to guest satisfaction are truly appreciated.
It's always reassuring to know that everything is taken care of so smoothly.

I would also like to extend my appreciation to Mohamed Abdul Salam from the Housekeeping team on the 11th floor for his excellent service.

It's the people like Mr. Ayman who make the difference and turn a regular hotel stay into a genuinely welcoming experience.

Thank you once again to the entire Sheraton Montazah team.
Always a pleasure to be back!

Mr Ayman managed my booking he managed the team seamlessly and subsequently made the stay memorable for the entire family. The location was incredible with clean rooms overlooking the popular spot. We will be repeating this stay.