Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Cons:
Inconsistencies in cleanliness
Dated amenities

Categories

Cleanliness
7.54
Some reviews mentioned that cleaning standards were not up to par with other Sofitel hotels.
Service
9.01
Overall positive sentiments about staff being welcoming and attentive, but one negative experience mentioned.
Location
9.05
Multiple reviews praised the convenient central location and access to transport.
Room Quality
8.5
Generally positive sentiments about room comfort and cleanliness, though a bit dated.
Amenities
7.53
Some reviews indicated a lack of standard amenities found in other hotels in the same chain.
Value for Money
8.49
Standard quality expected for a hotel of this rating and some positive remarks about value.
Food and Beverage
8.54
Guests enjoyed breakfast and meals at Bistro Suzette, with overall positive comments.
Overall Experience
8.51
General sentiments indicate a pleasant stay, despite a few specific disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:28

Property Description

Luxurious Accommodation
The 5-star Sofitel Brisbane Central offers indulgent rooms equipped with satellite TV, bathrobes, and a fully stocked mini-bar. Experience ultimate comfort and relaxation during your stay.

Relaxation and Wellness
Unwind at Stephanies Spa Retreat with a variety of health and beauty treatments, including the signature Opal Rasul Temple cleansing treatment. Pamper yourself and rejuvenate your senses at this top-notch day spa.

Convenient Location
With direct access to Central Railway Station and proximity to Brisbane's key attractions like City Hall, Treasury Casino, and the Botanic Gardens, Sofitel Brisbane Central provides the perfect base for exploring the vibrant city.

Experience luxury, relaxation, and convenience at Sofitel Brisbane Central. Book your stay now for an unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Property Video

Guest Reviews

8.4
Based on 1621 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
L
Lindsay • solo_traveller • au
9
It was a great place to stay
Pros:

Every thing

Cons:

It was all good. The location was perfect to my needs. Staff were helpful and everything was there without leaving the motel.

2026-10-31 • via Nuitee
A
Andrew • couple • au
10
Always love coming there
Pros:

Everything

Cons:

Nothing

2026-10-30 • via Nuitee
E
Elisa • extended_group • au
8
It was good
Pros:

Room was very nice

Cons:

Waiting time

2026-10-29 • via Nuitee
D
Dukyeon • family_with_children • au
7
Pros:

Great room inc bathroom and air conditioning. 24/7 reception.

Cons:

Lacked toothbrush/paste/bottled water in the room, which in my experience are provided in most other hotels, esp at this price tag.

2026-10-28 • via Nuitee
C
Cassandra • solo_traveller • au
9
Great hotel excellent location
Pros:

It was central

Cons:

I liked everything

2026-10-26 • via Nuitee
S
Sarah • family_with_children • au
10
2026-10-26 • via Nuitee
H
Heather • family_with_children • au
9
2026-10-25 • via Nuitee
T
Terence OCONNOR • family_with_children • hk
6
2026-10-23 • via Nuitee
E
Erin • family_with_children • au
10
2026-10-22 • via Nuitee
J
John • solo_traveller • pg
8
Pros:

I DID NOT EAT

Cons:

ROOM WAS GOOD & QUITE

2026-10-20 • via Nuitee
I
Isabelle • couple • au
4
Very disappointing
Pros:

Location

Cons:

Unfortunately it was very very dirty, a dirty toothpick next to out bed, brown splatters on the front of the toilet as well as urine with hair stuck to it. Also had mould in the bathroom

2026-10-20 • via Nuitee
J
Jessica • family_with_children • au
9
2026-10-13 • via Nuitee
J
Jing Ting • solo_traveller • tw
10
Pros:

Amazing location

2026-10-12 • via Nuitee
A
Amanda • couple • au
10
2026-10-12 • via Nuitee
A
Averillo • couple • au
7
2026-10-11 • via Nuitee
E
Ebrahim • solo_traveller • au
6
Pros:

Location

Cons:

Furniture too old

2026-10-11 • via Nuitee
A
Anne • couple • au
10
Had a great stay would come back again and stay
Pros:

Friendly and helpful staff
Very clean and tidy

2026-10-08 • via Nuitee
K
Karen • family_with_children • au
9
Lovely property, staff very helpful- well located.
Pros:

Lovely property well located.

2026-09-19 • via Nuitee
J
Jane • solo_traveller • au
7
Handy location
Pros:

Continently located close to the city centre. Mostly the staff were very helpful.

Cons:

I have been coping with a sore back and I found that the bed in my room wasn’t very comfortable. Far too soft and I was rolling out of the bed.

2026-09-18 • via Nuitee
H
HUICHEN • extended_group • tw
10
2026-09-17 • via Nuitee