Radisson Hotel Brunei Darussalam

Hotels
•
Radisson
8.6 (935 reviews)
P O Box 2203 Jalan Tasek , Bandar Seri Begawan , BN
+673 224 4272

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Spacious areas
Cons:
Room conditions need improvement
Limited food choices
Water dispenser issues

Categories

Cleanliness
8.39
Most reviews mention cleanliness positively; however, some had concerns about room conditions.
Service
9.36
Numerous reviews highlight friendly and helpful staff.
Location
9.1
Location is frequently praised for its convenience near attractions.
Room Quality
7.85
Mixed reviews on room quality, with mentions of needing renovation.
Amenities
8.48
Amenities are generally seen as good, but specific items like air conditioning issues were noted.
Value for Money
8.84
Overall value regarded positively, despite some complaints about room quality.
Food and Beverage
7.89
Some reviews indicate a limited selection and issues with breakfast quality.
Overall Experience
8.86
Overall experiences are positive, with a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:43

Property Description

Luxurious Accommodation with Prime Location

Radisson Hotel Brunei Darussalam offers a blend of luxury and convenience in Bandar Seri Begawan. Modern Amenities for a Comfortable Stay include non-smoking rooms, free WiFi, and a fitness centre. Guests can also enjoy the outdoor swimming pool and concierge services. Delicious Dining Options await at the on-site restaurant, serving Indian and international cuisine, with a halal menu available. Whether for business or leisure, the hotel caters to all with a business centre, car rental service, and proximity to key attractions like Sultan Omar Ali Saifuddien Mosque. Book your stay now to experience a seamless blend of comfort and convenience at Radisson Hotel Brunei Darussalam.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWN

Location

Guest Reviews

8.6
Based on 935 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.1
Room Quality: 7.85
Amenities: 8.48
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 8.86
R
Ravi • couple • sg
8
Excellent stay and grear location and service staff
Pros:

The front desk staff were excellent! The Indian restaurant in house was excellent and the staff (especially the maître d')

Cons:

Nothing bad to report

2026-09-19 • via Nuitee
A
Ansie • couple • my
8
2026-09-18 • via Nuitee
T
Tanjib • couple • gb
8
Very good and would recommend
Pros:

Very good and would recommend

Cons:

Everything was great.

2026-09-16 • via Nuitee
S
Sabina • solo_traveller • se
9
Pros:

Clean and spacious rooms, attentive staff, nice pool area. The food at the Indian on-site restaurant was delicious! Overall friendly staff. Special thanks to Vincent who arranged for a late complimentary check-out. Much appreciated! Breakfast was ok.

Cons:

Although pretty close to the city centre it is a somewhat challenging walk in the heat. Minor thing but it would have been nice at least for the souvenir shop at the hotel to be open on Fridays since everything else is closed.

2026-09-13 • via Nuitee
W
Walter • solo_traveller • ch
10
Gute Lage im touristisch interessanten Teil der Stadt.
Pros:

Gute Lage im touristisch interessanten Teil der Stadt.
Freundliches Personal. Ansprechendes, sauberes Zimmer. Gutes Frühstück.

2026-09-13 • via Nuitee
G
Garreth • extended_group • gb
10
Very nice hotel
Pros:

Lovely rooms, friendly staff and very good Indian restaurant on site

2026-09-11 • via Nuitee
A
Anne • solo_traveller • gb
7
Pros:

Friendly staff, especially H J Ziman and Arlyn who were really helpful and made us feel very welcome.

Cons:

The breakfast was lukewarm for most of the 'hot' dishes. Some of the equipment in the fitness room was broken.

2026-09-11 • via Nuitee
H
Hussah • family_with_children • sa
7
2026-09-04 • via Nuitee
H
Haroon • couple • hk
8
2026-09-04 • via Nuitee
D
David • solo_traveller • fr
8
Pros:

Everything was really decent.
The staff was great
The Indian restaurant extraordinary, really worthy of the highest praises

Cons:

The room smelled slightly musty

2026-08-30 • via Nuitee
A
Alain • solo_traveller • be
6
Pros:

Emplacement

Cons:

Odeur désagréable dans la chambre et Clim trop froide pas moyen de régler, petit déjeuner Ok mais restaurant pas top

2026-08-30 • via Nuitee
S
SITI AINOL • solo_traveller • my
10
Pros:

Best location

2026-08-30 • via Nuitee
P
Peter • solo_traveller • ae
7
2026-08-30 • via Nuitee
C
Charles • couple • au
8
Safe & friendly
Pros:

Convenient location

Cons:

Nothing not to like

2026-08-24 • via Nuitee
A
Adam • family_with_children • hu
7
Lovely breakfast, but several service issues
Pros:

The breakfast was definitely a highlight — good quality and a nice selection. Special mention to the middle-aged lady with the ponytail at breakfast, whose warm and attentive service really stood out. She was genuinely helpful and made the experience much more pleasant. Thanks again for the local fruit plate.

Cons:

The rooms are very tiny, which was disappointing.

The check-in and check-out experience with Rachel (the young lady with tattoos) also needs significant improvement. Her attitude and level of service did not meet the standard I would expect from a hotel of this category. There is clearly room for improvement in guest interaction and overall professionalism.

The Indian restaurant is considerably overpriced considering the quality, which was only average.

At the poolside bar, we ordered two cakes and waited more than 20 minutes, despite there being virtually nobody else around. What was even more disappointing was that the dirty plates were left there afterwards and nobody came to collect them.

The spa service was also disappointing. I contacted the spa via WhatsApp using the number provided by the hotel. The message was received, but I never received any reply.

Overall, there are some genuinely good aspects, especially the breakfast and the attentive breakfast staff, but the service inconsistencies and several disappointing experiences made the stay less enjoyable than expected.

2026-08-23 • via Nuitee
A
Adam • family_with_children • hu
7
Lovely breakfast, but several service issues
Pros:

The breakfast was definitely a highlight — good quality and a nice selection. Special mention to the middle-aged lady with the ponytail at breakfast, whose warm and attentive service really stood out. She was genuinely helpful and made the experience much more pleasant. Thanks again for the local fruit plate.

Cons:

The rooms are very tiny, which was disappointing.

The check-in and check-out experience with Rachel (the young lady with tattoos) also needs significant improvement. Her attitude and level of service did not meet the standard I would expect from a hotel of this category. There is clearly room for improvement in guest interaction and overall professionalism.

The Indian restaurant is considerably overpriced considering the quality, which was only average.

At the poolside bar, we ordered two cakes and waited more than 25 minutes, despite there being virtually nobody else around. What was even more disappointing was that the dirty plates were left there afterwards and nobody came to collect them.

The spa service was also disappointing. I contacted the spa via WhatsApp using the number provided by the hotel. The message was received, but I never received any reply.

Overall, there are some genuinely good aspects, especially the breakfast and the attentive breakfast staff, but the service inconsistencies and several disappointing experiences made the stay less enjoyable than expected.

2026-08-23 • via Nuitee
W
Wolfgang • solo_traveller • de
8
Good stay.
Pros:

Friendly reception extended check-out for me.
Liked that there is carbonated cold filtered water available near the elevator.
Shuttle service to/from a few destinations (although this time I have not used it).

2026-08-23 • via Nuitee
A
Angelo Ros • solo_traveller • nl
5
Teleurstellende kamer in Brunei
Pros:

Vriendelijk personeel, konden lekker wat vroeger inchecken en ook zonder problemen een uurtje later uitchecken. De shuttle is echt een grote plus!

Cons:

De kamer was niet schoon, we vonden haren in de badkamer en ook insecten achter de gordijnen. Er werd door de receptie niet zoveel aandacht aan besteed. Veel plekken in de kamer kunnen wel een opfrisbeurt krijgen, de badkamer was sowieso wel een beetje oud.
De gym is erg klein, er werd veel gebruik van gemaakt.

2026-08-20 • via Nuitee
I
Insa • solo_traveller • au
4
Pros:

I didn’t like anything about it .
Oh yes, just the staff was nice.

Cons:

Very old and run down. Old carpets, old furniture, old pool, no smart tv, tv in room had terrible reception/ picture, a strong smell of sewerage in hotel surroundings, breakfast buffet was not good either. For the price, it was a very bad experience. I couldn’t wait to leave the country.

2026-08-17 • via Nuitee
C
Chungkiat • couple • sg
10
2026-08-14 • via Nuitee