Sheraton Grand Hotel & Spa

Hotels
•
Sheraton
9 (4644 reviews)
1 Festival Square , Edinburgh , GB
+44 131 229 9131

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent spa facilities
Cons:
Inconsistent cleanliness
Breakfast organization issues
High price during festive seasons

Categories

Cleanliness
8.39
Inconsistent cleanliness standards noted, particularly with breakfast area and room cleaning.
Service
9.36
Staff were generally friendly, professional, and attentive, with several positive mentions.
Location
9.4
Hotel is well-located with excellent proximity to local attractions.
Room Quality
8.85
Rooms were comfortable and well-designed, though some minor criticisms about lighting.
Amenities
9.38
Excellent amenities including a spa and other facilities that guests enjoyed.
Value for Money
8.84
Mixed sentiments; while some viewed it as expensive, others felt the experience justified the cost.
Food and Beverage
8.39
Breakfast service faced issues during peak times; expectations for organization were not met.
Overall Experience
9.36
Overall, a highly positive experience with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:51

Property Description

Luxurious Rooms and Amenities
The Sheraton Grand Hotel & Spa offers elegant rooms with free wireless Internet, 24-hour room service, and interactive satellite flat-screen TV. The spacious rooms feature beautiful furnishings, mood lighting, and luxurious bathrooms with a separate bath and walk-in shower.

One Spa Wellness Retreat
Guests can indulge in the complimentary use of the 19-metre swimming pool, gym, and fitness studios at One Spa. Additionally, they can book various beauty and spa treatments in advance. The Thermal Suite and rooftop Hydropool experiences at Escape at One are must-try features for a relaxing stay.

Dining Experience at One Square Bar + Brasserie
Experience a modern Scottish menu and a unique Gin Tasting experience at the vibrant One Square Bar + Brasserie. Enjoy a culinary journey in a lively setting overlooking Edinburgh Castle.

Book your stay at the Sheraton Grand Hotel & Spa for a luxurious and unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Location

Guest Reviews

9
Based on 4644 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
M
Mark • couple • gb
2
Great staff, great location, lousy breakfast, tired room and very overpriced.
Pros:

Great location

Cons:

Soulless

2026-09-19 • via Nuitee
R
Richard • couple • au
9
Pros:

Staff were very professional and helpful

Cons:

The fitness centre access was a bit strange

2026-09-19 • via Nuitee
S
Stewart • couple • gb
10
Very enjoyable, beds were extremely comfortable
Pros:

Rooms were very nice, staff, especially Findlay in the bar, were all extremely pleasant.

Cons:

Nothing

2026-09-18 • via Nuitee
P
Prateek • couple • in
10
Great room. Perfect location. Very helping staff. Prompt housekeeping helping. Overall very enjoyabl
2026-09-16 • via Nuitee
J
James • solo_traveller • hk
10
Pros:

exceptional service. Attended to needs which I did not even know I needed. The room was spotless, and cleaned several times per day. I arrived early, and they kindly allowed an early check in!

2026-09-16 • via Nuitee
V
Veronica • extended_group • gb
8
2026-09-15 • via Nuitee
B
Bassam • solo_traveller • bh
8
Wonderful Stay
Pros:

The staff are amazing and so nice. The location was perfect everything we wanted was walking distance like the castle and Holyrood Palace and other places. Clean and tidy.

Cons:

The food is a weak point unfortunately. The soundproofing in the room isn't that good and we can hear everything going on around is (footsteps, banging noises from cleaning etc).

2026-09-15 • via Nuitee
P
Prateek • couple • in
9
Perhaps the best place to stay at Edinburgh.
Pros:

Perfect location. Excellent hotel facilities, room. Very comfy & large bed. Very helpful staff both at reception & at concierge. Stayed 3 nights first, then went to Highlands & Isle of Skye tour and then stayed another night here. Would love to return again.

Cons:

Breakfast options can be better.

2026-09-14 • via Nuitee
M
Michael • couple • ie
5
Extortionate and not great quality
Pros:

Not much

Cons:

Price

2026-09-14 • via Nuitee
D
dashti • solo_traveller • kw
7
2026-09-13 • via Nuitee
S
Susan • solo_traveller • gb
10
2026-09-13 • via Nuitee
K
Kakha • couple • ge
9
2026-09-13 • via Nuitee
S
Sarah Louise • solo_traveller • gb
10
2026-09-12 • via Nuitee
T
thomas • couple • us
10
2026-09-12 • via Nuitee
E
Evelyne • solo_traveller • ci
9
2026-09-12 • via Nuitee
D
dario • couple • it
8
2026-09-10 • via Nuitee
D
David • solo_traveller • gb
10
Amazing hotel
Pros:

Everything about this hotel is amazing staff, facilities

Cons:

Nothing

2026-09-10 • via Nuitee
L
Laura • couple • cl
7
Pros:

Pieza amplia con buen baño. Buen desayuno. Buen bar.

Cons:

El hotel necesita una renovación de alfombras y pisos. Pagamos una habitación con vista al Castillo pero no vale la pena, salvo que te toque en el piso 6 o 7

2026-09-09 • via Nuitee
S
Susan • solo_traveller • gb
10
2026-09-08 • via Nuitee
M
Matan • family_with_children • il
9
2026-09-06 • via Nuitee