Sheraton Grand Hotel & Spa

Hotels
•
Sheraton
9 (4644 reviews)
1 Festival Square , Edinburgh , gb
+44 131 229 9131

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent spa facilities
Cons:
Inconsistent cleanliness
Breakfast organization issues
High price during festive seasons

Categories

Cleanliness
8.39
Inconsistent cleanliness standards noted, particularly with breakfast area and room cleaning.
Service
9.36
Staff were generally friendly, professional, and attentive, with several positive mentions.
Location
9.4
Hotel is well-located with excellent proximity to local attractions.
Room Quality
8.85
Rooms were comfortable and well-designed, though some minor criticisms about lighting.
Amenities
9.38
Excellent amenities including a spa and other facilities that guests enjoyed.
Value for Money
8.84
Mixed sentiments; while some viewed it as expensive, others felt the experience justified the cost.
Food and Beverage
8.39
Breakfast service faced issues during peak times; expectations for organization were not met.
Overall Experience
9.36
Overall, a highly positive experience with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:51

Property Description

Luxurious Rooms and Amenities
The Sheraton Grand Hotel & Spa offers elegant rooms with free wireless Internet, 24-hour room service, and interactive satellite flat-screen TV. The spacious rooms feature beautiful furnishings, mood lighting, and luxurious bathrooms with a separate bath and walk-in shower.

One Spa Wellness Retreat
Guests can indulge in the complimentary use of the 19-metre swimming pool, gym, and fitness studios at One Spa. Additionally, they can book various beauty and spa treatments in advance. The Thermal Suite and rooftop Hydropool experiences at Escape at One are must-try features for a relaxing stay.

Dining Experience at One Square Bar + Brasserie
Experience a modern Scottish menu and a unique Gin Tasting experience at the vibrant One Square Bar + Brasserie. Enjoy a culinary journey in a lively setting overlooking Edinburgh Castle.

Book your stay at the Sheraton Grand Hotel & Spa for a luxurious and unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Location

Guest Reviews

9
Based on 4644 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
C
Cheryl • couple • gb
10
2026-08-29 • via Nuitee
A
Aurora • couple • gb
10
2026-08-28 • via Nuitee
N
Naveed • couple • ae
8
2026-08-28 • via Nuitee
M
Muhammad • solo_traveller • pk
9
Pros:

Location

Cons:

Main counter staff

2026-08-27 • via Nuitee
J
Jose • couple • br
8
2026-08-26 • via Nuitee
I
Imran • couple • pk
9
2026-08-26 • via Nuitee
A
Anthony • family_with_children • ng
9
2026-08-25 • via Nuitee
J
Julie • couple • gb
9
Lovely as always
2026-08-24 • via Nuitee
S
Shirley • couple • gb
10
2026-08-24 • via Nuitee
G
Graham • solo_traveller • gb
10
Lovely Hotel
Pros:

Lovely staff with a warm welcome, great location , lovely breakfast with great vegan options

Cons:

Price.. I know the Fringe is on but it was excessive

2026-08-24 • via Nuitee
Y
Yücelen • couple • tr
10
Tek kelimeyle iyi ki bu oteli seçmişiz
Pros:

Konumu
Mutfak ekibi

2026-08-23 • via Nuitee
E
Erwin • solo_traveller • at
10
Das Hotel liegt fussläufig zu den Hauptattraktionen der Stadt. Top Hotel mit top Ausstattung.
Pros:

Large in der Stadt, sehr freundliches entgegenkommendes Personal. Verfügbarkeit des Zimmers vor dem eigentlichen Check in.

Cons:

Mehr Platz im Kleiderkasten zum Aufhängen der Kleidung.

2026-08-23 • via Nuitee
A
Aslı Yesim • solo_traveller • tr
6
Festival zamanı cadde girişini kapatıyorlar!
Pros:

Check in ve çalışanlar çok iyiydi, yardımcıydılar

Cons:

Akşam tesise caddeden girişi kapanmış ve arka tarafa karanlıkta o kattan geçişin mümkün olamadığını ancak 20 dakika tüm yolları ve merdivenleri denedikten ve yandaki inşaat alanında kaldıktan sonra anlayabildim. Yetkili kişi ertesi gün bu sanki ilk kez olmuş gibi konuştu. İmkansız. Gece görevlisi tutmamak için çok yanlış bir yol seçmişler. 2-3 yıldız otellere yakışır. Sheraton kalitesine festival zamanı 700 pound per night için pek uygun bir yöntem olarak görmedim. Tüm gideceklere dikkat!

2026-08-22 • via Nuitee
O
Omayma • couple • gb
8
2026-08-22 • via Nuitee
אריאל • couple • il
9
2026-08-22 • via Nuitee
E
Enrico • couple • it
10
Pros:

La posizione. La professionalità dello staff. Il personale italiano eccezionale.

Cons:

La mancanza del latte senza lattosio a colazione.

2026-08-20 • via Nuitee
L
Lenore • couple • ca
8
2026-08-19 • via Nuitee
R
Rainbow • solo_traveller • gb
10
Pros:

Service, personal touches from staff, swimming pool and bath and view in the room was amazing
Made our anniversary special

Cons:

The wait for coffee in the morning not self service have to wait and was busy even early in morning so took a while

2026-08-19 • via Nuitee
J
Jaco • couple • nl
7
Nice stay in the center of Edinburgh, but pricey.
Pros:

We had a nice view from the hotel room. The breakfast was very good, and they also had good gluten-free options for my partner for breakfast. The hotel is right in the center and very close to Edinburgh Castle. A lot of the tourist attractions can be reached by either walking, taxi, or local bus network.

Cons:

The hotel was rather expensive for what you get. The hotel room had some features, like lights that could be set remotely, but they would switch off by themselves. We complained about this, but the problem was never solved. The seating corner was uncomfortable.

2026-08-19 • via Nuitee
R
Roy • solo_traveller • gb
10
2026-08-18 • via Nuitee