DoubleTree by Hilton New Orleans Airport

Hotels
•
Doubletree by Hilton
7.5 (348 reviews)
2150 Veterans Memorial Boulevard , Kenner , us
+1 504-467-3111

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
High price for breakfast
Value for money concerns

Categories

Cleanliness
6.5
Multiple reviews mention issues like sticky floors and hair in the bathroom.
Service
8.5
The staff was very friendly and helpful, enhancing the guests' experience.
Location
8.5
Close proximity to the airport and local amenities.
Room Quality
7
Rooms were generally comfortable, though some found bathrooms small.
Amenities
7.5
Had good amenities but some guests felt certain offerings were lacking (e.g., no free breakfast).
Value for Money
6
Some guests felt it was too expensive for the quality provided.
Food and Beverage
8
Positive remarks about the restaurant and breakfast options available.
Overall Experience
8
Despite some issues, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:44

Property Description

Convenient Location
Situated just one mile from Louis Armstrong New Orleans International Airport, Doubletree Hotel New Orleans Airport offers complimentary airport shuttles for a hassle-free arrival.

Comfortable Accommodations
Guest rooms at the hotel feature cable TV, free Wi-Fi, seating areas, desks, ironing facilities, and coffee makers, ensuring a comfortable stay for all guests.

Fantastic Amenities
Enjoy the outdoor pool, well-equipped gym, on-site restaurant, 24-hour pantry market, business center, and meeting rooms during your stay at Doubletree Hotel. With breakfast served daily, your needs are catered to at all times.

Experience the perfect blend of convenience and comfort at Doubletree Hotel New Orleans Airport - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 14 per day.

Location

Guest Reviews

7.5
Based on 348 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 7.5
Value for Money: 6
Food and Beverage: 8
Overall Experience: 8
P
Pamela • extended_group • us
8
It was good, but I expected a bit better from a Hilton property
Pros:

Easy to locate - busy intersection - not far from airport.

Cons:

A little outdated - no Hilton Honors perk bags - no Sleep Number beds - complimentary cookie not warmed - no streaming on tvs

2026-07-25 • via Nuitee
T
Taylor • couple • us
8
2026-07-16 • via Nuitee
T
Tomoya • solo_traveller • jp
5
2026-07-05 • via Nuitee
4
490pjv • Solo travel
10
Good Place to Stay
Pros:

Nice place to stay. Helpful staff. Shuttle to and from airport was nice

2026-06-28 • via Tripadvisor
N
Nico • extended_group • de
8
2026-06-24 • via Nuitee
I
I Putu Rai • solo_traveller • id
5
2026-06-23 • via Nuitee
J
Jonathan • couple • us
8
Pros:

N/A

2026-06-22 • via Nuitee
C
Celia • family_with_children • us
8
Satisfactory
Pros:

The first room had mold everywhere on the ceiling, including the lamps that sat on the nightstand. There was also a leak where the paint had bubbled on the ceiling so I went down the front desk and they said they would change my room.

Cons:

The mold on the ceiling in the first room it was room 414

2026-06-15 • via Nuitee
M
Marie • couple • ie
1
2026-06-10 • via Nuitee
D
Destiny • couple • us
10
I liked my stay and will be booking again soon.
Pros:

It was clean and quiet. Parking fee was very affordable which was a plus.

Cons:

The only thing I didn’t like was the rug by the bed was dirty. You could tell it doesn’t get cleaned.

2026-06-09 • via Nuitee
6
67JW67 • Solo travel • Baton Rouge, Louisiana
6
Older hotel with good airport access
Pros:

The staff available was very pleasant. However, the hotel did seem understaffed the one night I stayed there. Only one person was available at prime check-in time and there were several waiting. Still, the lady that did check me in was very pleasant.

Later, when I went for a glass of wine, the bar was very crowded & Susan was the only one bar tender/food server. She handled it all with true New Orleans hospitality and graciousness. Again, it seemed like a lack of adequate staff. The wine was so-so.

My room was a king size bed with fridge. It was clean. The sink & bathtub both had cracks in the surface. Bed was comfortable. The a/c kept the room cold. Unfortunately, the air conditioner is old, loud and disturbing. It was not a restful sleep.

Overall, the hotel looks worn and dated. I did not stay for breakfast, but it smelled nice. I understood breakfast was NOT included in my stay.

Parking is also not complimentary, but was very easy to get to and in/out.

Excellent location for airport access and long-term parking.

I am a Hiltons Honors member and generally stay with Hilton. I will think twice before staying here again.

2026-05-27 • via Tripadvisor
T
Tammara • couple • us
10
Phenomenal
Pros:

Very clean and the staff was very pleasant

Cons:

I liked everything

2026-05-26 • via Nuitee
M
Michael • solo_traveller • us
8
Decent airport hotel with good amenities.
Pros:

Close to the airport.

Cons:

Older building. Room was close to the point where it needed to be refreshed.

2026-05-26 • via Nuitee
S
Sarah • couple • us
9
2026-05-25 • via Nuitee
M
Morris • family_with_children • us
9
2026-05-21 • via Nuitee
K
kentlands44 • Family • Maryland
4
Motel 6 Branded as a Doubletree
Pros:

This hotel is a Motel 6 with Doubletree branding. The room is old and musky and the bathroom is very similar to an old Motel 6. We only stayed at the hotel for one night due to its location near the airport, and we appreciate the airport shuttle being available in the very early morning (2:30am). However, we would never stay here again and would not recommend it.

The property needs to be totally remodeled and in its current state detracts from the Doubletree and Hilton brands.

2026-05-18 • via Tripadvisor
S
Syretta • couple • us
8
Pros:

The property was decent and the staff members were nice.

Cons:

I wish the bathroom was cleaner. The top of the toilet was very dusty and the tub could have used some cleaning. We only stayed on night to catch an early morning flight.

2026-05-18 • via Nuitee
S
Shota • solo_traveller • jp
6
2026-05-09 • via Nuitee
S
Sara • family_with_children • us
2
not good
Pros:

Dirty beds, bath and room

Cons:

bad hotel

2026-05-05 • via Nuitee
W
wilmer • solo_traveller • us
10
2026-05-05 • via Nuitee