Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park

Hotels
•
Sheraton
8.3 (309 reviews)
4700 Emperor Boulevard , Durham , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness & location
Comfortable beds
Professional staff
Pleasant room atmosphere
Cons:
Rowdy party noise
Cold room temperatures
Paid parking
Insufficient communication from cleaning staff

Categories

Cleanliness
7.95
The room was reported as clean but had issues with the overall experience.
Service
9.25
Staff were described as professional and helpful when needed.
Location
8.95
Close to the airport, but the distance for parking was noted as problematic.
Room Quality
7.95
Rooms were considered pleasant but had issues like cold temperatures and missing microwaves.
Amenities
7.45
Paid parking and lack of a microwave were mentioned as downsides.
Value for Money
7.95
For $200, amenities like a microwave should have been included.
Food and Beverage
8.45
Breakfast area described as dingy with no windows.
Overall Experience
8.45
Overall stay was good, despite various issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:39

Property Description

Luxurious Stay near Raleigh-Durham Airport

Convenient Location: Situated just off Interstate 40, a short drive from Raleigh city centre, Sheraton Imperial Hotel offers easy access to both the airport and local attractions.

Amenities Galore: From the inviting outdoor pool and hot tub to the well-equipped fitness and business centers, this hotel ensures a comfortable and productive stay for all guests.

Delightful Dining Options: Indulge in delectable American cuisine at Seasons restaurant or grab a drink at the bar. With a café and coffee shop on-site, satisfying your cravings is always convenient.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Sheraton Imperial Hotel Raleigh-Durham Airport now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

We are currently undergoing renovations in our lobby and food outlets. Minimal impact to guests is expected, but work activity will be noticeable in the hotel lobby during daytime hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 309 reviews
Cleanliness: 7.95
Service: 9.25
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
T
Timeisha • family_with_children • us
10
This was an amazing trip . Thank you
Pros:

Everything

Cons:

No dislikes

2026-05-21 • via Nuitee
D
Danut • solo_traveller • us
7
2026-05-13 • via Nuitee
A
alain • couple • us
1
Worst check-in experience EVER !
Pros:

Really, not much. The experience was so bad in the check-in process, that couldn't really enjoy anything of the hotel. The only thing I could say was good, were the pillows

Cons:

Arrived at 11:00 pm with my wife, after a long trip and very tired. There was no one in the front desk and other couples waiting in front of us. Waited 15 minutes for someone to arrive. When someone showed up he was with the other guests in front of us for another 15min. and then he left again and came back ten minutes later. Asked him what was going on. His response was "please wait a minue'. In the end we had to wait for another 15 minutes when we finally got to the check in desk. He told me that they were trying to get us a room (!!!). Waited another 10 min and he told us he got a room for us but sent someone to check it to confirm. Another 10 min and we finally got the key to our room. In summary it took us more than an hour from the moment we walked in front of the check-in desk until we got a room. Worst experience ever in an hotel which we had reserved well in advance.

2026-05-11 • via Nuitee
M
Monier Michel • solo_traveller • fr
10
2026-05-10 • via Nuitee
K
Kendra • solo_traveller • us
10
2026-05-08 • via Nuitee
E
Eric • solo_traveller • us
10
2026-05-08 • via Nuitee
B
Brandy • couple • us
10
2026-05-07 • via Nuitee
P
Precious • couple • us
10
This was an amazing stay! I was highly satisfied with the service,room service, and the quality of my stay! I will be ba
Pros:

10/10 I highly recommend!

Cons:

Everything was absolutely perfect!

2026-04-20 • via Nuitee
C
Cain • solo_traveller • us
9
Nice
Pros:

Great personnel except one man on Sunday morning at front desk made no eye contact and was not helpful but the girl there was . Nice but you need a work out room back up for sundays

Cons:

Work out area should be onsite

2026-04-13 • via Nuitee
S
Shavetta • extended_group • us
10
2026-04-12 • via Nuitee
M
Michael • couple • ca
10
2026-04-08 • via Nuitee
J
Jenkins • solo_traveller • us
10
Cons:

Breakfast ends too soon

2026-04-01 • via Nuitee
E
Elroy • couple • us
10
Looking forward to staying there again
Pros:

It was well put together staff members included

Cons:

Everything was good

2026-03-23 • via Nuitee
B
Belen • solo_traveller • mx
8
2026-03-07 • via Nuitee
C
Christian • couple • us
10
I will like to go back.
Pros:

Excellent facility, food, clean rooms, people are very friendly and helpful etc.

Cons:

I don’t know.

2026-03-03 • via Nuitee
C
Christian N • couple • us
10
2026-03-01 • via Nuitee
S
Sharie • solo_traveller • us
10
2026-02-12 • via Nuitee
M
Mrh1085 • Family • Myrtle Beach, South Carolina
8
Older hotel but updated
Pros:

I stayed here for 2 nights while I was having surgery at UNC. This is an older Sheraton that has been renovated. The executive lounge was nice but the offerings weren’t the best. The rooms we booked were updated, but I had minor housekeeping issues with dirty carpet. Only a surface lot is available for parking meaning on busy nights long walks to the car.

2026-02-03 • via Tripadvisor
D
DEBORAH • family_with_children • fr
10
2026-01-26 • via Nuitee
B
Blanca • extended_group • us
4
OK
Pros:

Location and staff

Cons:

Seems old and bit rundown
Coffee machine was broken in the morning 1st day of my stay

2026-01-20 • via Nuitee