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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Airport shuttle
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Wheelchair accessible
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Shuttle service (free)
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Paid WiFi
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Airport shuttle (free)
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Stay with Spectacular Views
State-of-the-Art Amenities: Enjoy a top-notch gym, complimentary shuttle service, and a renowned restaurant at your disposal.
Elegant Rooms: Unwind in spacious accommodations equipped with a large work desk, premium toiletries, and plush bathrobes for ultimate comfort.
Convenient Location: Explore nearby iconic landmarks such as the White House and Lincoln Memorial, all just a short drive away.
Book now to experience luxury and convenience at its finest at the Sheraton Pentagon City!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and costs USD 13.95 per 24 hours.
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Parking
Private parking is possible on site (reservation is needed) and costs USD 32 per day.
Location
Guest Reviews
When I arrived at DCA, I called the hotel for a ride. They said they send shuttles on the hour (other hotels were sending shuttles every 15 to 20 minutes). The stop at Terminal One is not well lit. It was 10 p.m. and I did not see the shuttle. The hotel said that it did go to the airport and that I would have to wait for the 11 p.m. shuttle. I also did not see that shuttle so I had to pay $40 for a Lyft. I took pictures of the shuttle the next day. There are no decals or any signage on the bus. The only evidence that this was the Sheraton shuttle bus were two small pieces of paper with Sheraton printed. Even in the light of day, it still is very difficult to see those papers taped to the windows. Needless to say, I was not pleased. I asked that the director of the hotel call me when I checked in. Unfortunately, that person did not have the guts to call me. When I walked into the room, the room odor was displeasing. The air did not have a natural scent. Then, I noticed a small fly buzzing around and then, I noticed a little bug crawling on the bathroom floor. The hotel is located next to only housing. You have to walk a mile to get to the Pentagon City Mall for stores/restaurants, etc. I do not usually stay at upper class hotels like Sheraton so it was quite surprising that this hotel did not meet my expectations.
So clean and friendly. It was silent and a great place to stay.
No habia agua caliente!
Good
Breakfast not included
Close to airport and shuttle service.
The location is good and I like the environment
It’s clean
A estrutura do hotel é muito boa, assim como a localização e o conforto e limpeza dos quartos. Infelizmente ficamos somente 1 pernoite e portanto não conseguinos aproveitar muita coisa
Achei o horário do café da manhã tarde e por isso nem conseguimos comer nada pois tivemos que sair cedo.
Most staff was nice and helpful.
Noise from the big air conditioning apparatus located on a lower roof of the hotel, and nearby roads.
One of the shuttle drivers, the one who seemed of Middle Eastern origins, was very unfriendly and impolite.
I asked gently if it was possible to have some “English breakfast” and camomile tea in the room, but apparently that was WAY TOO MUCH TO ASK, and the IMPOSSIBLE request wasn’t granted.
Bathtub/shower was of third world standard.
Most guests were very ugly and dressed like gypsies. One man, possibly from Pakistan or a similar region, ate with his hands!
La ubicación y el aseo
El desayuno
Nice soft pillows.
Cold shower! Hot water in sink but not in shower. Waited 2+ hours for shuttle at airport. Van driver blew by me twice. Had to make multiple calls to hotel.
Location and shuttle
No problem.
Our toilet was having issues, I asked front desk to send someone to the room. No one came
Czystość w pokoju
Podwójnie pobrano ode mnie opłaty za pobyt, tłumacząc się depozytem.pomimo upływu ponad 2 tygodni brak zwrotu, niemiła obsługa restauracji, brak śniadań dla dzieci pomimo informacji że sniadania są w cenie
The property was clean and staff was friendly. Our original flight into DCA was cancelled, so we did not arrive until early morning, but he staff accommodated us and gave us a later checkout so we could take a moment to rest and shower before we left for the day. We enjoyed a delicious breakfast in the restaurant on site and our server was very kind. The hotel staff even held out luggage in the luggage room while we visited Arlington Cemetery after checking out. We would definitely stay here again!
The woman at the front desk (probably a new hire) considered telling us it was too late to check in since we weren't able to check in the night before, but luckily, her supervisor was present to encourage her to help and she ended up being very accommodating!
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