Courtyard by Marriott Columbus Downtown

The location

The convience of walking a very short walk to the concert venue.

The room was a very good size.

Location to Nationwide Arena

Location

The location and some but not most employees were very helpful example the bistro the employee refuse to make half the things on the limited menu. The wait for valet parking when arriving was unacceptable

I recently spent three nights at this hotel. While the hotel cannot control the surrounding nightlife or traffic, it absolutely can control its soundproofing. Having stayed at major downtown hotels in Tokyo, Shanghai, and San Francisco, I know that quality windows and blackout curtains can effectively block even severe city noise. Unfortunately, this hotel failed to provide that level of insulation.
During my first two nights, the nightclub around the corner stayed busy late into the night. The noise became even worse when patrons left, with many drivers revving their engines excessively. I was awakened both nights and called the front desk, only to be told there was nothing they could do—even though they acknowledged that many guests had made the same complaint.

The hotel then moved me to what was supposed to be a quieter room, but it was actually worse. It faced a much taller building across the street, creating an echo chamber that amplified the constant noise from cars and buses.
Paying more than $300 per night only to be repeatedly awakened, lose sleep, and suffer headaches throughout my business trip is unacceptable. As Marriott Platinum Elite member, I contacted corporate during my stay and was told that, because this is a franchised property, the hotel had to resolve the issue on its own.
Management initially offered complimentary breakfast and 1,000 points, which I declined because it did not reflect the severity of the problem. After another call to corporate, the hotel increased its goodwill offer to 7,500 points. Considering that a standard award night at this property costs around 30,000 points, the compensation was disappointing.

This was, without question, the worst hotel stay I have ever experienced. Management knows this is an ongoing issue because numerous guests have complained about it, yet no meaningful improvements have been made. If you're looking for a normal hotel stay and a good night's sleep, I recommend staying elsewhere.

The room was nice and clean and the staff at the front desks were very friendly.

DO NOT STAY HERE EXPECTING MARRIOTT QUALITY. You wont get it
I can overlook a lot with bad hotel stays. I travel for business. But this one cannot be overlooked.We checked in and got a room on the first floor. 119. The room i booked had a siting area up 2 stairs with a railing and 119 was definitely not that.Just walking in the room made us feel like we were in jail. The air conditioner had a remote that was velcroed to the wall. The vinyl window curtain had holes in it. Dingy musty gross room.
The valet process is wierd. You have to install an app on your phone. We kept getting messages that our car was ready and we did not request it. The valet people were very pleasant and respectful.
Went to the front desk to get another room and told the girl that we were moving our check out day to Thursday instead of Friday. Honestly did not want to spend any more time here than we had to. This place feels more like a super 8 than a marriott property. We did get a better room on the third floor but still not sure i got the room i booked. But even the third floor hallway was dark and dingy with wall paper peeling and bubbled out.
If you have a hard time with stairs this is not the hotel to stay in. You have to walk up stairs to get to the elevator onthe first floor. I have a bad hip, knee and ankle and stairs are awful for me. I told the guy I had problems with stairs and I got a oh I'm sorry from him. Turns out the do have a lift for people in whell chairs but apparently they like watch someone struggle up the stairs.
Checked out today and was told that we were checking out early. When I told her that we moved our checkout date to the 16th instead of the 17th I was told that if I made the reservation on marriott.com that it cannot be changed. Not a third party app, but Marriott.com. I did not have a prepaid reservation or anything like that. I am a loyal gold level marriott customer. I stay in a lot of marriott properties.
I had wonderful experiences with the staff in the Bistro. They are fabulous and the best part of staying here. The elevator restaurant is within walking distance and the food is exceptional along with the atmosphere. Beautiful place.
I would not stay here again for personal or business. Marriott corporate really needs to know about this place.

Clean, close to Kemba Live.

Location was good and was within walking distance to everything we needed downtown.

Thought was included but the bistro was good

Incredibly convenient location