The Westin Crystal City Reagan National Airport

Hotels
•
Westin
8.7 (994 reviews)
1800 Jefferson Davis Highway , Arlington , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Noisy parties
Outdated furnishings
High parking fees

Categories

Cleanliness
8.45
Several reviews mention cleanliness positively, but some issues were noted.
Service
9.45
Many mentions of friendly and helpful staff.
Location
9.45
Convenient location with easy access to metro and highway.
Room Quality
7.95
Some furnishings are dated and require updates.
Amenities
8.95
Decent amenities including airport shuttle; some complaints about parking.
Value for Money
8.45
Perceived value is mixed, particularly regarding parking costs.
Food and Beverage
7.95
Food quality noted as below average; limited options.
Overall Experience
8.95
Generally positive experiences but noted loud parties and billing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Prime Location in Arlington, Virginia

Experience unparalleled service and cozy accommodations at The Westin Crystal City, conveniently nestled in the heart of Arlington's Crystal City. Just moments from downtown Washington D.C., indulge in the best of both worlds with proximity to shopping, dining, and iconic attractions.

Convenient Amenities

Enjoy seamless travel with our complimentary shuttle services to the airport and nearby businesses. Stay active at our on-site fitness center, ensuring you never miss a workout during your stay.

Easy Access to Washington D.C.

Immerse yourself in the rich history of the nation's capital, located just a short drive away. Explore museums, monuments, and historic sites before returning to the comfort of The Westin Crystal City.

Book your stay now and elevate your travel experience with us.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50.88 per day.

Location

Guest Reviews

8.7
Based on 994 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
T
Traveling • couple • us
5
Not a pleasant stay.
Pros:

That the room had ceiling to floor length windows. The breakfast was really good.

Cons:

The hotel is dated. Our bathroom shower was flooded overnight into the next day till afternoon. When we returned hot and sweating after a trip in the city and wanted to take a shower in the room, we were shocked to find that the bathroom shower was still clogged and unprepared. We had complained early morning about the clogging as soon as we could get someone in the Reception. Finally, they apologized and changed the room. It was quite inconvenient and we will not stay here again.

2026-05-29 • via Nuitee
J
José Carlos • family_with_children • us
8
Totally worth it.
Pros:

Everything in the hotel is top notch. I really liked that they have sparkling water and alkaline water at the lobby.

Cons:

The personnel were not as friendly as I expected.

2026-05-27 • via Nuitee
S
Shuo • couple • cn
9
2026-05-25 • via Nuitee
K
Khuong Linh • extended_group • us
10
2026-05-15 • via Nuitee
R
Robert • solo_traveller • us
4
2026-05-01 • via Nuitee
M
Matthew • solo_traveller • us
9
Pros:

Very helpful staff!

2026-05-01 • via Nuitee
S
Stella • solo_traveller • tw
10
Pros:

服務人員非常親切，很有耐心解決我所有的問題。
有機會一定會再入住

2026-04-22 • via Nuitee
P
Parker • solo_traveller • us
7
Lobby is very nice with attractive furniture. Rooms need a major overhaul.
Pros:

The omelet for breakfast was excellent!

Cons:

Furniture in room 303 was very worn and distressed. There were cigarette burns on the tops of furniture. The bed was uncomfortable despite being called "heavenly". Shower was very weak. Overall, the room needs updating.

2026-04-19 • via Nuitee
G
Gomez • extended_group • us
9
2026-04-16 • via Nuitee
S
Susan • couple • us
10
Wonderful! Everyone was so kind and helpful.
Pros:

Clean and tasteful

Cons:

I could hear the person next door through the adjoining door

2026-04-13 • via Nuitee
T
Thomas • couple • us
7
2026-04-12 • via Nuitee
S
S Jakobsen • family_with_children • dk
9
Nice stay close to airport
Pros:

Very good beds! Nice staff. Shout out to Kai for efficient, kind and helpful service!

2026-03-26 • via Nuitee
E
Elizabeth • couple • us
5
This proper property will once it is renovated too much construction impedes creature comforts
Pros:

The staff was nice in the bed was comfortable

Cons:

Is undergoing a renovation in three months it will be nice, but it is a food desert. It is not around any establishment that sells food and the lobby and any food offerings are missing because it is under construction. The room smell like fresh paint which they probably won’t in a month and some of the windows are so very dirty and there are some loud noises of machinery now and then.

2026-03-22 • via Nuitee
L
liliana • couple • ar
10
Muy placentera
Pros:

esta todo hecho a nuevo y muy limpio. Con muy buen gusto y excelente calidad.

Cons:

el buffet del desayuno

2026-03-16 • via Nuitee
K
Kelly • family_with_children • us
10
Pros:

It was great!

Cons:

N/A

2026-03-02 • via Nuitee
U
Ursula • family_with_children • us
2
Heads up
Pros:

The price. Staff were friendly. The construction workers were friendly.

Cons:

It was under construction. No amenities were available. The refrigerator was on the floor in the hotel room. We could not sit in the hotel lobby to wait for our driver because there was no seating and it was cold and rainy outside. I was very unhappy with this stay.

2026-02-28 • via Nuitee
E
Erik • extended_group • us
10
2026-02-27 • via Nuitee
B
Breitenbach • couple • us
6
Perfectly adequate for a stay pre- or post-flight
Pros:

This is a jump-off spot for the airport. It was perfectly fine. Rooms clean, bed comfortable, staff competent

Cons:

Weather was rough—not the hotels fault! But the sidewalk in front approaching from the metro appeared untouched with heavy snow. The bar and restaurant were closed for renovation. We would have chosen elsewhere had we known. Noisy neighbors. And a wake-call 17 minutes early (better than 17 minutes late, for sure)

2026-02-12 • via Nuitee
C
CELINA • extended_group • es
9
Muy buena relación precio/calidad
Pros:

La cama super cómoda y las almohadas. Excelente ubicación

2026-01-20 • via Nuitee
M
Michelle • couple • us
7
2026-01-19 • via Nuitee