Sheraton Music City Nashville Airport

Hotels
•
Sheraton
8.5 (980 reviews)
777 McGavock Pike , Nashville , US
+1 615-885-2200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/professional staff
Good location (including airport proximity)
Clean rooms (many mentions)
Good/varied breakfast and restaurant
Great value/price
Nice facilities
Cons:
Reported fraudulent debit-card activity and poor follow-up
Mildew/musty odor in at least one room
Small/outdated bathrooms (need updating)
Missing in-room amenities (iron/ironing board) and poor resolution
Parking fees

Categories

Cleanliness
7
Mixed signals: several guests praised cleanliness ('Very clean'), but at least one stay reported a strong mildew/musty smell requiring a room change, lowering the cleanliness score.
Service
9.5
Generally praised for friendly, professional and helpful staff (multiple mentions, specific praise for 'Cashmere'), but marred by notable service failures: unresolved fraudulent debit-card activity reported after a stay and at least one instance where requested items (iron/board) were not delivered, requiring the guest to retrieve them.
Location
9.5
Consistently highlighted as a strong point (good/central location, convenient to the airport, attractive architecture), often cited positively across reviews.
Room Quality
7.5
Mixed: several guests enjoyed their rooms, but recurring issues include small or outdated bathrooms, a clogged sink in one room, and guests not always getting their exact requested room.
Amenities
8
Facilities and continental breakfast received positive notes, but problems appeared with missing in-room items (iron/ironing board) and charges for parking, reducing the amenities score slightly.
Value for Money
9
Many guests explicitly noted good value and appreciated the price; a few minor negatives (parking fees, service-related inconveniences) but overall perceived as strong value.
Food and Beverage
9
Restaurant and breakfast were repeatedly praised (tasty dishes, varied menu, excellent breakfast), supporting a high score for F&B.
Overall Experience
8.5
Majority of stays were positive (friendly staff, clean, good location and value), but serious issues (fraudulent charges reported, mildew smell, service lapses) created notable negative experiences for some guests, yielding a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Luxurious Amenities
Experience the ultimate comfort at Sheraton Music City with a heated indoor pool, seasonal outdoor pool, and a sundeck for relaxation. Indulge in traditional southern fare at Old Hickory Grill and unwind with a drink at Veranda Lounge.

Modern Comforts
Each room features a private balcony or patio, a flat-screen TV with premium cable channels, a coffee machine, and a refrigerator. Stay connected with free WiFi and enjoy a cozy stay with all the necessary amenities.

Convenience at Your Fingertips
With a fitness center, meeting facilities, and a business center on-site, Sheraton Music City ensures a seamless stay for both leisure and business travelers. Explore top Nashville attractions just a short drive away.

Book your stay at Sheraton Music City now and make unforgettable memories in Nashville!

Important information:

Please be advised that bed types are allocated based on availability at time of check-in. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Guest Reviews

8.5
Based on 980 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.5
K
Kenya • solo_traveller • us
1
Cons:

After staying here Oct. 8-11th,(For a State Conference) there is fraudulent activity on my debit card. 6 transactions of $10.00, totalling 60.00 was stolen from me. I contacted the hotel on 10/29/26, while the activity was still pending, and spoke with someone at the hotel at 7:14 am. He assured me that it would be handled and that he could see in the system the young lady who made the transactions, but she did not document a reason for doing so, and that he would email her to find out why. I called the hotel again today and was told that my information was not pulling up in the system. Please BEWARE of this hotel.

2026-10-30 • via Nuitee
M
mikhail • couple • cy
10
Pros:

Понравилось все! Отличное расположение и архитектура, внутреннее устройство отеля удобно. Персонал приветлив и профессионален, готов оказать помощь по всем вопросам. Блюда в ресторане приготовлены вкусно, меню разнообразно. Отличный завтрак.

2026-10-29 • via Nuitee
E
Elicker • extended_group • us
10
it was worth it
Pros:

everything

2026-10-26 • via Nuitee
A
Ashley • family_with_children • us
10
2026-10-22 • via Nuitee
M
Matthew • family_with_children • gb
9
Lovely people!
Pros:

Very friendly people. Loved the hotel for the price! Very good value. Good location too.

Cons:

Nothing

2026-10-22 • via Nuitee
H
Helen • family_with_children • us
10
2026-10-22 • via Nuitee
W
William • family_with_children • us
8
Pros:

Friendly staff, nice facilities, and the breakfast looked very good for a continental breakfast

Cons:

Bathroom was kinda of small, parking fees

2026-10-19 • via Nuitee
W
William • extended_group • us
1
2026-10-11 • via Nuitee
V
victor • couple • us
10
Excellent
Pros:

Loved everything about the hotel

Cons:

None

2026-10-09 • via Nuitee
M
Michelle • couple • us
10
2026-09-19 • via Nuitee
R
Rachel • couple • us
9
2026-09-18 • via Nuitee
D
David • solo_traveller • us
8
Great place to stay
Pros:

Great location to the airport.

Cons:

Bathrooms need updating badly

2026-09-17 • via Nuitee
A
Ashley • couple • us
10
2026-09-14 • via Nuitee
T
Thigpen • couple • us
7
I enjoyed my stay, and I shall return in the near future.
Pros:

Location

Cons:

I didn’t have the exact room I wanted.

2026-09-14 • via Nuitee
A
Angelina • couple • us
10
2026-09-13 • via Nuitee
K
kenneth • extended_group • us
10
2026-09-12 • via Nuitee
C
Candace • couple • us
9
2026-09-10 • via Nuitee
J
Jones • couple • us
10
Beautiful Hotel Stay
Pros:

Everything! Very clean, staff very kind and professional. there was a young lady to check me in and check me out named Cashmere and she was amazing.

Cons:

Everything. I stay there every time University of Louisville is invited to the music city bowl. This was my 3rd stay!

2026-09-09 • via Nuitee
N
Nathan • couple • us
8
2026-09-08 • via Nuitee
R
Rene • couple • us
10
2026-09-06 • via Nuitee