Sheraton Music City Nashville Airport

Hotels
•
Sheraton
8.5 (1262 reviews)
777 McGavock Pike , Nashville , us
+16158852200

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good for airport use
Comfortable beds
Great amenities
Cons:
Poor food quality
Confusing room layout
Old facilities
Rude servers

Categories

Cleanliness
7.96
Several reviews mentioned clean rooms; however, there were also mentions of worn carpets and old facilities.
Service
9.43
Overall, the service received high praise for being friendly and responsive, despite a few negative mentions.
Location
8.97
The hotel is well-located for the airport, though a bit far from downtown.
Room Quality
8.42
Rooms were often noted as comfortable and nice, but inconsistencies exist in room requests.
Amenities
8.95
The fitness center and conference facilities were highlighted as positives.
Value for Money
8.41
Value for money was favorable due to low costs but affected by reviews regarding the food quality.
Food and Beverage
6.96
The food received strong criticism from multiple reviews, indicating significant improvement is needed.
Overall Experience
8.93
Many guests expressed satisfaction with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Luxurious Amenities
Experience the ultimate comfort at Sheraton Music City with a heated indoor pool, seasonal outdoor pool, and a sundeck for relaxation. Indulge in traditional southern fare at Old Hickory Grill and unwind with a drink at Veranda Lounge.

Modern Comforts
Each room features a private balcony or patio, a flat-screen TV with premium cable channels, a coffee machine, and a refrigerator. Stay connected with free WiFi and enjoy a cozy stay with all the necessary amenities.

Convenience at Your Fingertips
With a fitness center, meeting facilities, and a business center on-site, Sheraton Music City ensures a seamless stay for both leisure and business travelers. Explore top Nashville attractions just a short drive away.

Book your stay at Sheraton Music City now and make unforgettable memories in Nashville!

Important information:

Please be advised that bed types are allocated based on availability at time of check-in. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1262 reviews
Cleanliness: 7.96
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.93
B
Brenden • couple • gb
10
Pros:

The hotel staff were amazingly welcoming and friendly, the room was large and clean.

2026-07-04 • via Nuitee
M
Melinda • couple • us
8
Cool, comfortable hotel, great staff , value and food. Very enjoyable
Pros:

Love the old building, staff was amazing, bar and food including breakfast were very good. Great location for us passing by Nashville. Grounds well kept

Cons:

Elevators were so far from our room and we were traveling with an elderly dog she struggled
To make it outside for her necessary potty breaks.

2026-07-03 • via Nuitee
B
Balachandran • family_with_children • us
8
2026-07-02 • via Nuitee
A
Ashton • couple • us
10
2026-07-02 • via Nuitee
T
Tina • solo_traveller • us
9
2026-07-02 • via Nuitee
A
ashley • solo_traveller • us
10
Pretty good
Pros:

Location diversity

Cons:

The renovations this elevator out

2026-07-02 • via Nuitee
D
DEBRA • couple • us
8
2026-07-01 • via Nuitee
B
B963HCcandiceb • Friends getaway • Nashville, Davidson County, Tennessee
2
Bad business
Pros:

My friends’ flight was delayed and I arrived early to this hotel. I wasn’t feeling well and needed to access the room. I was initially told that if I could get my friend on the the phone to add my name to the room that I could get in right away. The attendant stepped away and after getting my friend on the phone, I spoke to Assistant Manager Keroles Riad and was told that I would have to pay the current room rate until my friend arrived. What?? Why should I have to pay twice for a room just to lay down? He was not understanding compassionate, or accommodating. My friend has been a Marriott Bonvoy Member for years and is a frequent traveler who patronizes this location when I’m town. I am highly disappointed and inconvenienced by someone who is a representative with no compassion. He didn’t even care after I told him that I was writing a review. I’ve been in Management for years and this is a bad business practice. I will definitely tell my family, friends, and clients about how I was treated at this establishment.

2026-06-29 • via Tripadvisor
M
Megan • couple • us
10
Amazing time
Pros:

It was very pretty on the inside

Cons:

Was very busy lots of cars

2026-06-29 • via Nuitee
M
Melissa • family_with_children • us
8
2026-06-26 • via Nuitee
K
keyulp2026 • Couples
2
Mismanagement and cleanness
Pros:

We stayed at this hotel with family and friends for a wedding, and unfortunately the experience was very disappointing.

The room had a strong unpleasant odor, similar to sewage, and did not feel clean. We also found cockroaches in the room, which made the stay very uncomfortable and unacceptable for a paid stay.

In addition, several of our guests experienced major delays during check-in. Although the check-in time is listed as 3 PM, some rooms were not ready until 7–8 PM, and guests had to wait for hours before being accommodated.

Overall, the cleanliness and service did not match the price charged. Based on our experience, we would not recommend this hotel and would not choose to stay here again.

2026-06-22 • via Tripadvisor
N
Navigate03772709440 • Family
4
Service
Pros:

Check in time was 2.00pm. we arrived @ 3.00pm, got our room @ 6.00.Kept on telling us room were not ready !!! Kept on telling us it will be ready soon !
It was not expected from SHERATON !!!!

2026-06-22 • via Tripadvisor
S
spT7942VH • Family
4
Do not stay
Pros:

Stayed for wedding. Okay hotel. Would not stay again.

2026-06-22 • via Tripadvisor
A
Artrinne • family_with_children • us
10
2026-06-22 • via Nuitee
C
Clarlissa • extended_group • us
9
2026-06-22 • via Nuitee
B
Braddy • solo_traveller • us
6
Cons:

Paid parking to access my room, we're if I had a room in the front of the building I had free parking, the indoor pool and hot tub was out of order and was not disclosed at time of booking or check in. Also, our room smelled very musty. And the breakfast is also a separate change of 20$ per person and it's a regular complementary breakfast that would be included at any other 4+ hotel chain. And no microwave!!!

2026-06-21 • via Nuitee
J
Jordan • solo_traveller • us
5
Cons:

The pools were closed and our wifi and tv did not work in our room

2026-06-20 • via Nuitee
M
Miles • solo_traveller • us
10
2026-06-19 • via Nuitee
T
T5654PZtoms • Business
10
Kudos to staff l
Pros:

I’m with the RCA and your staff was terrific! Osama and Enas were especially helpful and friendly. After one short conversation Osama called me by name for the rest of the week. Great people!

2026-06-17 • via Tripadvisor
P
Paul • extended_group • za
9
2026-06-17 • via Nuitee