Kampi Hotel Tunjungan - Surabaya

Hotels
9 (581 reviews)
Jl. Taman Apsari No. 3-5, Embong Kaliasain, Genteng , Surabaya , id
+62 31 99251222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Decent breakfast
Cons:
Inconsistent wifi
Small rooms in some cases
Noise from outside

Categories

Cleanliness
8.39
Rooms clean after every housekeeping routine, but mentioned issues with completeness of toiletries.
Service
9.36
Staff are very friendly and cooperative, with a mention of excellent hospitality.
Location
9.4
Great central location close to main attractions with easy access.
Room Quality
8.35
Rooms comfortable, but some views may be lackluster; some rooms are noted to be small.
Amenities
8.88
Amenities include a gym and a decent breakfast, although minor issues were noted.
Value for Money
9.34
Good value considering pricing and service offered.
Food and Beverage
8.89
Breakfast selection praised; however, past issues of yogurt missing noted.
Overall Experience
9.36
Overall positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:08

Property Description

Modern Accommodation with Convenient Amenities

Located in Surabaya, just 500 meters from Sharp Bamboo Monument, Kampi Hotel Tunjungan - Surabaya offers a comfortable stay with a fitness centre, free parking, and an on-site restaurant. The 3-star hotel provides free WiFi, room service, and a 24-hour front desk for guests' convenience.

Comfortable Rooms and Excellent Service

Guests can expect air-conditioned rooms equipped with essential amenities such as a desk, kettle, safety deposit box, flat-screen TV, and a private bathroom with a shower. The hotel ensures a pleasant stay with attentive service and modern facilities.

Delicious Buffet Breakfast and Nearby Attractions

Start your day with a delicious buffet breakfast at Kampi Hotel Tunjungan - Surabaya. Explore nearby attractions like Submarine Monument, Gubeng Train Station, and Joko Dolog Statue during your stay. Don't miss the chance to experience comfort and convenience at our hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 581 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
H
Hanim • extended_group • my
10
Family visit that coincided with a much needed break.
Pros:

1. Location to nearby eateries (both cafes and warungs).
2. Hotel staff - service level is par excellent. Special mention goes to Mas Rafi, and also all the hotel’s F&B and Front Desk staff.

Cons:

Loved everything. Nothing to dislike.

2026-08-28 • via Nuitee
Y
Yan • couple • us
8
早餐很棒的酒店
Pros:

干净整洁，床舒服，早餐丰盛，空调和热水都很好

Cons:

淋浴间设计不合理，隔音效果差，房内可以明显听见街上的噪音，影响休息

2026-08-25 • via Nuitee
H
Haris Alimudin • solo_traveller • my
10
2026-08-24 • via Nuitee
L
lichun • solo_traveller • tw
5
Pros:

前面有公園，附近百貨公司也多，生活機能好，員工樂於助人。

Cons:

飯店附近很多Bar,晚上開始很熱鬧，吵通宵別想睡覺。

2026-08-23 • via Nuitee
S
Schneider • solo_traveller • de
8
2026-08-22 • via Nuitee
L
Loka • extended_group • us
10
Pros:

Clean and close to everything

Cons:

N/A

2026-08-21 • via Nuitee
A
Adrian00 • solo_traveller • it
10
Pros:

Staff gentile e disponibile, ottimo il servizio e la stanza.

2026-08-20 • via Nuitee
D
Daniela • solo_traveller • it
6
Pros:

Struttura carina e personale cordiale.

Cons:

Aria condizionata troppo bassa nell'area ristorante. Si gelava. La colazione veramente discreta, molto al di sotto delle aspettative

2026-08-20 • via Nuitee
H
Hamzah • extended_group • my
8
Pros:

I liked that we can keep our luggage at the hotel until the check in time and they sent the luggages direct to our room once we have checked in. The hotel is modern, nice and clean with warm hospitality from staff.

Cons:

I wish they could provide more hangers in the room with Wifi password already written on the card holder or somewhere in the room so that we don't have to go to the lobby just to ask the receiptionist the Wifi password.

2026-08-17 • via Nuitee
L
Lachmi Gurmukhdas • extended_group • my
5
Pros:

Location nearby to mall, restaurants.

Cons:

Room was bad. Unable to adjust aircond, no closet, stuffy.
At night at 10 plus and 2 plus someone from outside rang the doorbell but we checked no one was there. Room 602.

2026-08-16 • via Nuitee
C
Chooi • extended_group • my
10
Very comfortable
Pros:

The location and the breakfast

Cons:

Everything was good

2026-08-13 • via Nuitee
A
Alessandro • couple • it
9
2026-08-12 • via Nuitee
D
Daniel • solo_traveller • es
9
2026-08-06 • via Nuitee
T
Traveller Mommy • family_with_children • my
8
Overall, I enjoyed my stay because of the excellent service and convenient location. With improvemen
Pros:

I had a pleasant 3-night stay at Kampi Hotel Tunjungan. The highlight of my stay was definitely the staff—they were exceptionally friendly, helpful, and always greeted us with a warm smile. Their hospitality made us feel very welcome throughout our stay.
The location is another major advantage. It is conveniently situated, making it easy to explore Surabaya and access nearby shopping, dining, and attractions.
That said, there are a few areas that could be improved. The cleanliness could be better, and I hope the hotel pays more attention to room maintenance and guest safety. The inside door lock in our room was broken and could not be used, which was a concern. In addition, the Wi-Fi connection was very slow and inconsistent throughout our stay.

Cons:

definitely the cleanliness and wifi could be improved

2026-08-03 • via Nuitee
E
Edoardo • couple • it
9
2026-08-03 • via Nuitee
M
Maria Fernanda • couple • co
2
2026-08-02 • via Nuitee
明正 • solo_traveller • tw
8
Breakfast is good
Pros:

Location

Cons:

Shower /bathroom facility

2026-07-19 • via Nuitee
A
Atsuhiro • couple • jp
6
Pros:

Good location. Close to the mall

Cons:

No hairdryer if you don’t ask for it.

2026-07-18 • via Nuitee
J
Julia • solo_traveller • au
8
A great place to stay in Surabaya with great staff and excellent breakfast
Pros:

I’ve stayed here several times now and it’s a great hotel. Comfortable rooms, with great showers, kettles etc. The staff are lovely! It’s also centrally located in Surabaya. Breakfast is excellent.

Cons:

The “city view” rooms can be noisy as the sounds carry up from noisy venues etc from below. They need better insulation. Linen could use a refresh and the linen in my first room didn’t seem fresh when I arrived which was concerning. No soap at the basin for handwashing. No fridge in the second room I stayed in.

2026-07-18 • via Nuitee
C
Chiao-ping • couple • tw
10
2026-07-17 • via Nuitee