Sheraton Charlotte Airport

Hotels
•
Sheraton
8.2 (635 reviews)
3315 Scott Futrell Drive , Charlotte , US
+1 704-392-1200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good location near the airport
Cons:
Noise from external sources
Pet policy inconsistencies

Categories

Cleanliness
7.95
Rooms were clean and comfortable, but some furnishings are looking tired.
Service
8.45
Friendly staff and excellent reception on arrival, though some miscommunication about pet policy.
Location
8.45
Close to the airport, but not much else nearby.
Room Quality
8.45
Comfortable beds and spacious rooms, though some noise issues.
Amenities
8.45
Pleasant helpful staff and well-run shuttle service.
Value for Money
8.45
Worth every penny for the service and comfort provided.
Food and Beverage
7.45
Dining area policies for pets could be improved.
Overall Experience
7.95
Generally positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Convenient Location
Located just 1.5 miles from Charlotte Douglas International Airport and a short drive from downtown, Sheraton Charlotte Airport Hotel offers easy access to both the airport and city attractions.

Amenities Galore
Enjoy complimentary 24-hour airport shuttle service and parking at our hotel. Relax in guest rooms equipped with a coffee maker, work desk, and cable TV with pay-per-view movies. Take a dip in our heated indoor and outdoor pool, stay active at the fitness center, and benefit from our round-the-clock front desk.

Nearby Attractions
Explore the nearby Queens University of Charlotte and catch a game at the Bank of America Stadium, all just a stone's throw away from Sheraton Charlotte Airport Hotel. Start planning your stay with us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.2
Based on 635 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 7.95
I
Ian • couple • gb
7
Pros:

Food and service very poor.

2026-09-19 • via Nuitee
D
Desmond • solo_traveller • us
10
2026-09-13 • via Nuitee
N
Nancy • couple • us
9
Very nice inside and friendly staff. Great location!
Pros:

Friendly and clean.

Cons:

Pool area needs some work. Also the outside building structure looks old and an exterior remodel.

2026-09-05 • via Nuitee
C
Cara • couple • ie
9
2026-09-01 • via Nuitee
S
sHANNON • couple • us
8
Pros:

The staff was amazing to check-in was very painless, very fast, with many people checking in. The bar attendant was super nice. Carry it on conversations with everybody super attentive.. The pool was very relaxing

Cons:

If I had to complain about anything and it's really not a complaint. I wish there would have been a microwave in the room to heat up our leftovers from dinner.

2026-08-26 • via Nuitee
E
Ernest • couple • us
10
The stay was very nice and enjoyable. The people were friendly!
Pros:

The accommodations were excellent. The staff was second to none.

Cons:

N/A

2026-08-25 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-08-22 • via Nuitee
J
Joanna • solo_traveller • us
9
2026-08-17 • via Nuitee
V
vasoullas • Family • United Kingdom
10
Lovely stay
Pros:

We booked this hotel last minute as we are stopping in Raleigh on a road trip . But a family member lives in Charlotte as well as Carowinds being a place we wanted to visit. I read the reviews and was worried about stopping. But so glad we did . Great hotel . Lovely room. Clean and no issues. The fan was leaking water a little but that was fine.

We weren’t having breakfast but our sons were hungry. So I said they could have a bagel each and didn’t need buffet, the server was rude and told me they are $5 and no buffet and shrugged as he walked off . Then didn’t give me chance to order drinks so when he came back I tried to order drinks and felt he was already walking away. Feel manners cost nothing as I am paying for it so what does it matter …
Receptionists both friendly and polite …

Pool was lovely too. Kids loved the indoor and outdoor idea…

Overall I would recommend

2026-08-15 • via Tripadvisor
S
Starshemac • extended_group • us
10
2026-08-14 • via Nuitee
D
Deborah • couple • us
10
2026-08-06 • via Nuitee
I
Ibrahima • couple • us
6
Pros:

The staff was very friendly

Cons:

The room was closed to the closet room very noisy

2026-08-03 • via Nuitee
C
Cara • family_with_children • us
7
2026-08-03 • via Nuitee
J
Jason • solo_traveller • us
10
2026-08-03 • via Nuitee
M
marjorie • solo_traveller • us
7
Pros:

The staff was the best.

Cons:

The location is isolated. This forces you to eat at the hotel and food there was mediocre.

2026-08-02 • via Nuitee
H
Homiestyle • Family
2
Avoid this dilapidated property
Pros:

Avoid this hotel! It is nothing like the pictures and it’s been years since any maintenance has been performed: cobwebs in the lobby, stained ceiling tiles everywhere, walls are discolored, hot tub has a pallet over it and it’s been like that for years they say, carpet is torn up, this place is the worst marriott property I have ever seen and for sure the worst Sheraton property. Avoid at all costs!

2026-07-26 • via Tripadvisor
Z
ZABDI • family_with_children • gt
9
Excelente
Pros:

Ubicación

2026-07-22 • via Nuitee
W
White • couple • us
10
2026-07-20 • via Nuitee
M
Malissa • family_with_children • us
7
Confused
Pros:

I the price and convince of near bank of aamerica stadium for event i attended.

Cons:

I did not like the fact there was no microwave in rooms to warm food item. As well as no free breakfast

2026-07-20 • via Nuitee
H
Heather • solo_traveller • us
10
Pros:

The room was nice and clean. Loved the coffee in the room! It's close to downtown. There is a gas station and many fast food restaurants not too far down the road. Didn't have time to visit the restaurant but next time I plan a stay, I will definitely book with the Sheraton by the airport.

2026-07-19 • via Nuitee