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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Concierge service
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Accommodations
Experience modern comfort with flat-screen TVs and touch-screen controls in every room. Enjoy the convenience of a desk, coffee machine, and stunning views of the Causeway Bridge in select rooms.
Fitness and Recreation
Stay active during your stay with access to a sports court and gym at the nearby Lakeway Athletic Club. Take advantage of laundry and dry cleaning services to keep your wardrobe fresh and clean.
Delicious Dining Options
Indulge in Southern American cuisine and Creole dishes at BISTREAUX Metairie, located on-site. Whether it's breakfast, lunch, or dinner, savor the flavors in a casual and inviting setting.
Book your stay now and discover the perfect blend of comfort, convenience, and culinary delights at our Metairie hotel.
Please note: public parking does not include in and out privileges; if a guest exits the parking lot and reenters, he or she will be charged an additional USD 20. The property is not responsible for damage or stolen items.
Please note: private (valet) parking includes in and out privileges and monitored parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Love it,great location. Great veiw
None
The hotel was located in a quiet and peaceful area.
The staff were polite but disorganized.
Hotel molto prestigioso, camere pulite e bella location, peccato non aver beccato la camera con vista sul ponte
Alcune rifiniture nella camera non erano all’altezza
Very clean
The fact that it didn’t have a microwave or refrigerator and as much as it costs to stay there breakfast wasn’t free
Beautiful view of the lake, short distance to my daughters house, decent priced menu, ease if valet parking
My shower handle fell off, the water got super hot but i was able to jump out and turn it off. Was surprised not to have qtips, cotton balls, toothbrush in the bathroom
Style
Wasn’t the room I booked. Moved to another room. Still wasn’t correct. Then it was a lower quality room. No microwave. No refrigerator. Ac barely worked. Blew heat and ac at the same time.
Only 2 Stars due to:
1) convenience to nearby I 10
2) efficient valet
…….otherwise our experience in this Marriott was pretty poor.
We only had an overnight stay in order to break our trip from Houston to Jekyll Island - in the respect it was perfect. The room was clean and it had an elevated view of Lake Pontchartrain.
The downsides were:
* No trolleys at all for luggage - both inward and outward
* Incompetent receptionist - we had booked for M-Club but she failed to code our room keys for access
* overall the hotel is pretty dilapidated - eg corridor carpets with long-rips taped together; battered furniture in room; needs a good makeover or revamp
* M-Club coffee stone cold and tables dirty
* Bar very unwelcoming and poor ambience
Cannot possibly recommend this establishment
Convenient location for where I needed to be, nice for the most part, nice view of the city in the distance
Parking is weird, no microwave and no fridge makes for an inconvenience when you have meds and such that need to be refrigerated. Also tv and stand should be on the wall not blocking the window view.
This place is amazing. Not too far from the French Quarter, but is quiet and out of the way so you dont have to be in the middle of things.
Our room had a wonderful view of lake Ponchatrain. Waking up from a nap seeing the sail boats was beautiful. The location is great lots of food and gas stations close by.
I needed to check in very early and tried to contact the hotel many times to never get an answer. I had booked a king suit with a pull out sofa and upon arrival I was told they only had two double beds available. My husband is 6'4 and didn't sleep well at all. There isn't any free parking, I had to pay each time I left the property. No option for 12 or 24hr pass. By the end of our one night say I spent $35 on parking alone. Though it said breakfast included it was not. Way over priced for the quality of what was served. . .
What in the world is happening Marriott??? The standard and quality of this hotel is horrible, pitiful, disgraceful when customers are paying to stay here.
Stayed here this past weekend during a volleyball tournament without the option to book elsewhere and I so angry and disappointed that our club booked us here.
Downstairs lobby presents and upscale hotel but as soon as your exit the elevator omg, you enter another world. A sad world.
Old, outdated, low quality furnishings, stained carpet, refrigerator that sits on the floor, old dented boxsprings, worn pillows, hard towels, the list goes on. Never again!
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