Crowne Plaza Lansing by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9 (298 reviews)
925 South Creyts Road , Lansing , US
+1 517-323-7100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Construction noise
Limited breakfast options

Categories

Cleanliness
8.39
Mixed reviews regarding cleanliness, particularly due to ongoing renovations and construction.
Service
9.36
Staff received high praise for being accommodating and friendly throughout the stay.
Location
9.4
Great location, convenient for travel to local destinations.
Room Quality
9.35
Rooms were updated and comfortable, with positive feedback on the decor and overall ambiance.
Amenities
8.38
Some amenities had limitations, like the breakfast ordering system being less preferable for some guests.
Value for Money
8.84
Generally perceived as good value, but some felt pricing reflected the construction impacts.
Food and Beverage
8.89
Breakfast was well-received, especially the unique offerings, though there were some operational constraints.
Overall Experience
9.36
Overall positive experiences noted, with minor issues overshadowed by the quality of service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:30

Property Description

Modern Amenities - Enjoy the convenience of free Wi-Fi and 48-inch flat-screen TVs in every guest room, along with a microwave, refrigerator, and coffee-making facilities for your comfort.

Convenient Location - Situated just off Interstate 496, our hotel is less than 5 miles from Lansing city center, 7 miles from Lansing Capitol City Airport, and a short 10-minute drive to Michigan State University.

Comfort and Convenience - Relax in a well-equipped room with a private bathroom, hairdryer, and complimentary toiletries, ensuring a pleasant stay during your visit to Lansing.

Book your stay at Crowne Plaza Lansing West today and experience the perfect blend of modern amenities and convenient location for your Michigan travels.

Important information:

All guests must be at least 21 years old to check-in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 298 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
E
Emma • couple • us
10
2026-09-14 • via Nuitee
L
LeaAnne • couple • us
10
2026-09-12 • via Nuitee
J
Joe • couple • us
8
Always great just wish breakfast started at 5am cause conference doors are open at 6:30 so not enough time to eat &
Pros:

Everything have stayed at this hotel for years

Cons:

Breakfast not earlier

2026-09-11 • via Nuitee
J
Jerry • couple • us
10
It was a great stay
Pros:

Very clean and accessible to everything

2026-09-08 • via Nuitee
C
Corri • solo_traveller • us
10
Exceeded expectations :) thank you!
Pros:

We were there for the kids and the space was clean and accommodated us perfectly. Food & drinks were good and the kids enjoyed the pool and other amenities, they had all to themselves!

Cons:

N/A

2026-09-07 • via Nuitee
K
Kimberly • couple • us
10
2026-09-07 • via Nuitee
I
Idriss Ntumba • solo_traveller • us
6
2026-09-02 • via Nuitee
U
Uğur cesur • solo_traveller • tr
6
Calm, but that's all.
Pros:

Located in a quiet and beautiful garden, with excellent parking facilities.

Cons:

The rooms and beds were not cleaned unless we asked them to.

2026-09-01 • via Nuitee
A
Adrianne • solo_traveller • us
10
2026-08-28 • via Nuitee
S
Suhana • couple • us
4
It was okay, won’t be back unfortunately.
Pros:

The staff was very friendly

Cons:

The room didn’t have properly air conditioned. We were given a room that had faulty ac even after switching the room out, the ac wasn’t working. We started hearing loud hammering noises early in the morning which disturbed us a lot.

2026-08-27 • via Nuitee
S
Soner • solo_traveller • tr
7
The room was comfortable, offered a reasonable price, and was located in a quiet area. However, the housekeeping service
Pros:

Room and breakfast.

Cons:

Housekeeping service

2026-08-27 • via Nuitee
C
Christy • solo_traveller • us
10
2026-08-23 • via Nuitee
A
Amy • extended_group • us
9
2026-08-18 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-08-17 • via Nuitee
T
Tabitha • couple • us
10
Peaceful and quite very clean.
Pros:

Everything

Cons:

NA

2026-08-08 • via Nuitee
R
Rightenburg • solo_traveller • us
9
2026-08-07 • via Nuitee
J
Jacob • family_with_children • us
10
2026-07-11 • via Nuitee
C
Cordell • couple • us
10
Perfect
Pros:

Everything

Cons:

Everything was nice

2026-07-05 • via Nuitee
S
Steven • couple • us
10
2026-06-17 • via Nuitee
J
Jeff • family_with_children • us
10
Great place and will stay here again
Pros:

Clean and calm
Rooms are always excellent
Stayed here multiple times

2026-05-25 • via Nuitee