Cordis, Auckland by Langham Hospitality Group

Hotels
Langham Hotels International
9 (5518 reviews)
83 Symonds Street , Auckland , nz

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
High pricing for some room types

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly related to bathroom and overall attention to detail.
Service
9.68
Outstanding service mentioned, with specific praise for staff members going above and beyond.
Location
9.22
Excellent location, close to attractions with great views.
Room Quality
8.67
Rooms described as spacious and comfortable, although one guest felt the premium suite was old.
Amenities
9.2
Facilities such as the pool and breakfast were positively highlighted.
Value for Money
8.66
Room pricing questioned by some, but strong overall sentiment mitigates specific concerns.
Food and Beverage
9.21
Food quality praised by guests with reasonable prices noted.
Overall Experience
9.18
Guests had a great time with overall positive experiences, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Accommodations
The 640 modern guestrooms and suites at Cordis, Auckland offer a sophisticated blend of warm woods and quality textiles, ensuring a comfortable stay with high-speed internet and WiFi connectivity.

Dining Excellence
Indulge in a variety of dining options at the hotel, from local to international favorites. Enjoy stylish spaces like the contemporary Eight restaurant or the sophisticated Chandelier Lounge for a memorable culinary experience.

Unparalleled Event Spaces
Whether hosting a large banquet or an intimate boardroom meeting, Cordis, Auckland provides versatile venues for every occasion. The Great Room accommodates up to 860 guests, while multi-purpose rooms offer flexibility for various event sizes.

Experience luxury, fine dining, and exceptional event facilities at Cordis, Auckland. Book now for an unforgettable stay!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for NZD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 5518 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
A
Amanda solo_traveller nz
10
Pros:

Everything - such a relaxing, comfortable environment, welcoming staff, great room.

2026-05-23 via Nuitee
B
Brenna couple nz
7
It’s tidy and fine, staff nice
Pros:

Easy location, clean room, nice staff

Cons:

Free shuttle, nice touches, good comms

2026-05-23 via Nuitee
Z
Zackary solo_traveller nz
10
2026-05-23 via Nuitee
S
Sunny-Lee couple nz
7
Would stay again but make sure I don’t accidentally leave something behind
Pros:

Front desk staff are lovely. Good facilities & location.

Cons:

I accidentally left an expensive item in the room (yes my fault) & when I rang after noticing they said they would check & I received an email to say it wasn’t there which is hard to believe. I emailed them again but have had no reply. Disappointed.

2026-05-22 via Nuitee
A
Amber couple nz
8
2026-05-22 via Nuitee
L
Latu couple nz
8
All in all, a great short and sweet stay. Enjoyed the buffet breakfast and would book again
Pros:

I liked the spacious rooms. The extra complimentary snacks as well.

Cons:

Upon check in, the staff weren’t clear in giving instructions on where our room floor was so we had to go circling around a bit. Also the room was beautiful however the bathroom curtain reminded me of the hospital bathrooms.

2026-05-22 via Nuitee
M
Mark solo_traveller nz
7
Pros:

Lovely place. Staff were great.

2026-05-21 via Nuitee
M
Mikaela couple nz
10
2026-05-21 via Nuitee
C
Craig couple nz
8
2026-05-20 via Nuitee
L
Lesley solo_traveller nz
9
Weekend away
Pros:

Lovely room comfortable bed. Restaurants on site with beautiful food

Cons:

Room had a damp smell

2026-05-20 via Nuitee
L
Lisa solo_traveller nz
8
Staff amazing! Value for money - bit pricey
Pros:

Spacious

2026-05-19 via Nuitee
E
Ellyx family_with_children nz
10
2026-05-19 via Nuitee
K
Katana solo_traveller nz
8
2026-05-19 via Nuitee
C
Claire solo_traveller nz
9
2026-05-19 via Nuitee
M
Mereana couple ck
10
2026-05-19 via Nuitee
C
Charlotte solo_traveller nz
10
Pros:

The service was exceptional by staff, especially at 8 restaurant. The catering for gluten free as a coeliac person was amazing, the food was delicious and I felt very safe eating there. The rooftop pool was lovely. The room was very spacious, clean and luxurious.

Cons:

The spa pool on the rooftop wasn't very hot for a spa pool, it would have been nicer if it was a little hotter. The room we stayed in didn't have an extra pillow or blanket which made the first night a little bit uncomfortable as I was too cold but then when we turned off the air conditioning I was too hot.

2026-05-18 via Nuitee
N
Nicole couple nz
7
2026-05-18 via Nuitee
H
Holly couple nz
10
2026-05-18 via Nuitee
S
Sami couple nz
8
Pros:

Room service was quick

Cons:

Very busy pool area

2026-05-18 via Nuitee
D
DCWhyte solo_traveller nz
9
Excellent stay - very happy client
Pros:

All good

Cons:

Nothing

2026-05-18 via Nuitee