Cordis, Auckland by Langham Hospitality Group

Hotels
Langham Hotels International
9 (5748 reviews)
83 Symonds Street , Auckland , nz

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
High pricing for some room types

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly related to bathroom and overall attention to detail.
Service
9.68
Outstanding service mentioned, with specific praise for staff members going above and beyond.
Location
9.22
Excellent location, close to attractions with great views.
Room Quality
8.67
Rooms described as spacious and comfortable, although one guest felt the premium suite was old.
Amenities
9.2
Facilities such as the pool and breakfast were positively highlighted.
Value for Money
8.66
Room pricing questioned by some, but strong overall sentiment mitigates specific concerns.
Food and Beverage
9.21
Food quality praised by guests with reasonable prices noted.
Overall Experience
9.18
Guests had a great time with overall positive experiences, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Accommodations
The 640 modern guestrooms and suites at Cordis, Auckland offer a sophisticated blend of warm woods and quality textiles, ensuring a comfortable stay with high-speed internet and WiFi connectivity.

Dining Excellence
Indulge in a variety of dining options at the hotel, from local to international favorites. Enjoy stylish spaces like the contemporary Eight restaurant or the sophisticated Chandelier Lounge for a memorable culinary experience.

Unparalleled Event Spaces
Whether hosting a large banquet or an intimate boardroom meeting, Cordis, Auckland provides versatile venues for every occasion. The Great Room accommodates up to 860 guests, while multi-purpose rooms offer flexibility for various event sizes.

Experience luxury, fine dining, and exceptional event facilities at Cordis, Auckland. Book now for an unforgettable stay!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for NZD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 5748 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
B
Brianna couple nz
10
2026-07-25 via Nuitee
K
Keesha couple nz
7
2026-07-25 via Nuitee
G
Gemma couple nz
10
2026-07-24 via Nuitee
J
Jenna family_with_children nz
10
2026-07-24 via Nuitee
A
Aaron family_with_children au
10
2026-07-23 via Nuitee
J
John couple nz
10
2026-07-23 via Nuitee
L
Lara couple nz
4
Lost its quiet luxury feel, now crazy crowded and busy.
Pros:

This hotel used to have a very personal, luxury boutique feel. However, since a huge extension was built, it has tripled in size. The reception area, restaurant, breakfast and pool area are now crazy crowded and busy. There are long queues for breakfast, the pool is noisy and crowded. Maybe good for large corporate groups and families with young kids, not so good for quiet luxury.

Cons:

Although the rooms themselves are nice and the staff are pleasant, I’ve rated everything lower to give a lower review score to this hotel because it has now comprised its once luxury quality, no longer our chosen hotel in Auckland.

2026-07-23 via Nuitee
K
Kitione family_with_children au
10
Excellent
Pros:

The beds were great l!! 😊

2026-07-22 via Nuitee
D
Dominique extended_group nz
6
Cons:

We booked for 4 adults, but we only had 3 of everything (towels, bathrobe, utensils) etc

2026-07-22 via Nuitee
C
Colin couple nz
10
Perfect stay, keen to stay here again sometime.
2026-07-22 via Nuitee
C
Cameron couple nz
10
2026-07-22 via Nuitee
A
Amanda solo_traveller nz
10
2026-07-21 via Nuitee
J
Jaylene extended_group nz
4
2026-07-20 via Nuitee
D
Dons Giles solo_traveller nz
7
2026-07-20 via Nuitee
N
Naomi couple au
10
Pros:

Everything

2026-07-20 via Nuitee
B
Barbara solo_traveller nz
7
2026-07-19 via Nuitee
V
Vuki couple nz
10
2026-07-19 via Nuitee
L
Liane couple nz
8
2026-07-19 via Nuitee
D
Donna Armstrong solo_traveller nz
7
2026-07-19 via Nuitee
W
Winiata couple nz
10
2026-07-19 via Nuitee