Cordis, Auckland by Langham Hospitality Group

Hotels
•
Langham Hotels International
9 (5903 reviews)
83 Symonds Street , Auckland , NZ
+64 9 379 5132

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
High pricing for some room types

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly related to bathroom and overall attention to detail.
Service
9.68
Outstanding service mentioned, with specific praise for staff members going above and beyond.
Location
9.22
Excellent location, close to attractions with great views.
Room Quality
8.67
Rooms described as spacious and comfortable, although one guest felt the premium suite was old.
Amenities
9.2
Facilities such as the pool and breakfast were positively highlighted.
Value for Money
8.66
Room pricing questioned by some, but strong overall sentiment mitigates specific concerns.
Food and Beverage
9.21
Food quality praised by guests with reasonable prices noted.
Overall Experience
9.18
Guests had a great time with overall positive experiences, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Accommodations
The 640 modern guestrooms and suites at Cordis, Auckland offer a sophisticated blend of warm woods and quality textiles, ensuring a comfortable stay with high-speed internet and WiFi connectivity.

Dining Excellence
Indulge in a variety of dining options at the hotel, from local to international favorites. Enjoy stylish spaces like the contemporary Eight restaurant or the sophisticated Chandelier Lounge for a memorable culinary experience.

Unparalleled Event Spaces
Whether hosting a large banquet or an intimate boardroom meeting, Cordis, Auckland provides versatile venues for every occasion. The Great Room accommodates up to 860 guests, while multi-purpose rooms offer flexibility for various event sizes.

Experience luxury, fine dining, and exceptional event facilities at Cordis, Auckland. Book now for an unforgettable stay!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 5903 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
C
Courtney • couple • nz
6
Over all was a good stay.
Pros:

The stay was nice, the bed was large and comfy. Room was quite big which was nice as well.
I liked how the second day we came back and our bed was made for us.
The coffee that came as part of the breakfast buffet was the best coffee I’ve had in a while
Staff were very friendly and polite

Cons:

The stay was nice however we came for our anniversary and was advised that a note and a sweet treat would be organised.
We also waited nearly an hour for 2 drinks. When we got them, they were not what we thought we would be getting.
We also asked one of the cleaning staff for 2 robes which never came.
the shower over the bath has quite a big step to step over which I ended up banging my knee on the bath.

2026-10-14 • via Nuitee
N
Natalie • family_with_children • nz
8
Have had better experience previously didn’t live up to expectations this time
Pros:

Pool, spa & sauna

Cons:

Front desk check staff vague no directions to room got lost had go back ask no information as to facilities or where to find info

2026-10-14 • via Nuitee
S
Shelley • family_with_children • au
7
Pros:

Comfy beds. Amazing room service. Modern furniture

Cons:

Low ceilings in king rooms made it feel dated. Bathrooms also a bit dated. Didn’t realise it was valet parking.

2026-10-14 • via Nuitee
J
Jarryd • family_with_children • nz
9
2026-10-13 • via Nuitee
A
Ali • couple • au
9
2026-10-13 • via Nuitee
B
Billy • couple • nz
10
2026-10-12 • via Nuitee
T
Te Ranei • solo_traveller • nz
10
Pros:

Everything was top notch im so happy with the stay at cordis hotel it was one of the best places ive ever stayed 10 out of 10

2026-10-12 • via Nuitee
M
Melissa • solo_traveller • nz
8
Pros:

Very clean and the staff were super freindly and helpful.
The room was spacious and had a nice view over the park. The pool area was stunning and clean

Cons:

Nothing

2026-10-12 • via Nuitee
C
Colleen • couple • nz
10
2026-10-11 • via Nuitee
N
Nat • solo_traveller • nz
10
Pros:

Helpful staff, loved the facilities

2026-10-11 • via Nuitee
J
Julie • family_with_children • nz
8
Great location for families
Pros:

I like the facilites and the pool is great for my daughter.

Cons:

The bathroom in rm 518 has no ducting system when you have a shower. This means the room gets very hot and there is limited ventiliaton. There was also a lot of mould on the fold of the shower door and up on the ceiling which was very off putting.

2026-10-11 • via Nuitee
N
Natasi • couple • nz
10
2026-10-11 • via Nuitee
A
Amy • family_with_children • nz
10
Pros:

We love staying at Cordis! Easy valet parking, comfortable beds, amazing pool area and buffet breakfast. The staff are really friendly too. A great place to go with kids for a weekend getaway

2026-10-10 • via Nuitee
I
IAN • couple • nz
10
this is always our place to stay in Auckland city
Pros:

professional and friendly staff

Cons:

bed leant to one side so difficult to get settled

2026-10-10 • via Nuitee
K
Kristen • couple • nz
9
2026-10-10 • via Nuitee
T
Tupu Iese • solo_traveller • nz
10
2026-10-10 • via Nuitee
J
Janine • couple • nz
10
2026-10-10 • via Nuitee
N
Nicole • solo_traveller • nz
6
Pros:

We enjoyed the buffet breakfast and the spa facilities were really nice.

Cons:

Our room was a little rundown fan didn't work in bathroom also lock was broken. We had one of the older rooms. Recommend the pinnacle side

2026-10-10 • via Nuitee
J
Julie • couple • nz
9
Old world quality away from the noise of the city
Pros:

The staff were so helpful and friendly, especially the parking assistants. It was an extremely busy weekend and they were so nice and friendly. The room is old world charm. Quality fixtures. Would have been quite something when new. Comfy bed and pillows. Was a good price when everything was super expensive.

Cons:

The shower. Over the bath and not a mixer, so kept going hot and cold. But heaps of pressure. It was my only complaint. And it is a good distance from the city, but the courtesy shuttle goes every hour which is a great service. Be prepared to use Uber sometimes.

2026-10-10 • via Nuitee
C
Caroline • couple • au
8
Comfortable luxury
Pros:

Great facilities and staff super helpful. A complimentary shuttle bus to Queen street shopping precinct was a bonus.

Cons:

Having the shower in a bath.

2026-10-10 • via Nuitee