New County Hotel & Serviced Apartments by RoomsBooked

Hotels
7.8 (2737 reviews)
44 Southgte Street , Gloucester , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Bar
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great central location
Friendly and helpful staff
Good value for money
Clean / recently refurbished rooms noted by some guests
Convenient for Gloucester Rugby Club and local restaurants/bars
Bar / social area
Cons:
No air conditioning in rooms; rooms often very hot and fans insufficient
Unclean sheets/towels and at least one room that smelled
Thin walls and street/pigeon noise for some rooms
Poor Wi‑Fi in courtyard rooms
Deposit handling issue reported (unhelpful staff in one case)
Bar sometimes lacked drinks
Slippery shower base (safety hazard) in one report

Categories

Cleanliness
7.2
Many reviews note rooms were clean, but there are repeated issues (bedsheets not very clean, towels with holes, and at least one room that smelled badly) — mixed cleanliness.
Service
8.7
Service is frequently praised as friendly, helpful and welcoming; isolated problems reported (deposit handling, occasional lack of visible management oversight).
Location
9
Consistently described as a great, central and convenient location (city centre, close to Gloucester Rugby Club).
Room Quality
6.8
Mixed room quality: some spacious/comfortable rooms and good showers, but frequent complaints about rooms being very hot (no A/C), poor ventilation, thin walls, noise and occasional poor internet in courtyard rooms.
Amenities
6.5
Limited amenities: bar and air-conditioned public areas exist, but rooms lack air-con, fans were insufficient, Wi‑Fi was poor in some rooms and the bar sometimes had limited stock.
Value for Money
8.7
Multiple guests call the hotel good value and reasonably priced, noting it as a budget/basic option with good location and price.
Food and Beverage
7
Bar is mentioned several times (some guests liked it), but there are also reports of the hotel bar having no drinks available and limited F&B mentions overall.
Overall Experience
8.5
Overall a generally positive stay driven by location, friendly staff and value, tempered by heat/ventilation issues, some cleanliness and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:21

Property Description

Central Location in Gloucester City Centre
Experience the convenience of staying at the New County Hotel & Serviced Apartments, just a short 5-minute walk to Gloucester Docks, City Museum & Art Gallery, and Gloucester Cathedral.

Comfortable Rooms with Modern Amenities
Relax in our rooms equipped with a flat-screen TV, tea/coffee facilities, and a hairdryer. Enjoy the simple decor and wooden furnishings for a cozy stay.

Nearby Attractions and Transportation
Explore the beauty of the River Severn and visit the National Waterways Museum within a 10-minute walk. With Gloucester Rail Station nearby, easy access to Gloucester Folk Museum and Rugby Ground is at your fingertips.

Book your stay at the New County Hotel & Serviced Apartments for a memorable Gloucester experience.

Important information:

The nearest public car park is located a 2-minute walk away on Longsmith Street and is chargeable at GBP 6 per day.

The hotel requires guests to have an official form of identification upon arrival, for security purposes.

The lead guest must be aged 18 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 2737 reviews
Cleanliness: 7.2
Service: 8.7
Location: 9
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8.7
Food and Beverage: 7
Overall Experience: 8.5
M
Marcin • family_with_children • pl
8
Pros:

Lokalizacja , cena, obsługa

Cons:

Brak śniadań

2026-10-17 • via Nuitee
L
louise • family_with_children • gb
10
2026-10-17 • via Nuitee
M
Martin • couple • gb
8
2026-10-16 • via Nuitee
D
Daniel • couple • at
8
2026-10-16 • via Nuitee
F
Fatima • family_with_children • nl
7
Pros:

Een fijn en aangenaam verblijf gehad. Het personeel was erg vriendelijk en gastvrij. De kamer was netjes en schoon en de bedden waren goed en comfortabel. We hebben heerlijk geslapen. De prijs-kwaliteitverhouding was prima. Zeker een aanrader voor wie op zoek is naar een betaalbaar en prettig verblijf!

2026-10-16 • via Nuitee
M
Marilyn • couple • gb
10
Brilliant
Pros:

Very good

Cons:

Nothing

2026-10-16 • via Nuitee
B
Bibiana • family_with_children • sk
8
Pros:

Very friendly staff, helpful Brazilian and Polish cleaning lady, very spacious apartment room. Good central location.

Cons:

Walls need a fresh coat of paint, lots of stains on walls, pillows were of a horrible quality, very uncomfortable.

2026-10-16 • via Nuitee
B
Brian • solo_traveller • gb
8
Pros:

Friendly service and clean facilities

Cons:

Car broken into overnight in car park.

2026-10-14 • via Nuitee
C
CHARLES • solo_traveller • gb
9
Delighted with my visit, would stay longer another time.
Pros:

Great location, clean and comfortable room.
The new microwave, fridge and kettle made it a winner for me, also warm and cosy.

2026-10-14 • via Nuitee
L
Lindsey • solo_traveller • gb
8
2026-10-13 • via Nuitee
L
Lindsey • solo_traveller • gb
8
2026-10-13 • via Nuitee
N
Naveed Ur • couple • gb
8
2026-10-12 • via Nuitee
J
Jessica • couple • gb
9
Lovely staff along with lovely room
2026-10-12 • via Nuitee
M
Mary • solo_traveller • gb
7
Adequate budget hotel
Pros:

This was a budget hotel which is reflected in the price. The location was great for us as we were going to the cathedral. The staff were very friendly and helped as much as they could.

Cons:

There isn't any parking but there are a couple of public carparks nearby. The rooms were small but clean and had everything you could need. The bed and pillows were very hard and uncomfortable.

2026-10-12 • via Nuitee
D
Darius • solo_traveller • gb
9
2026-10-12 • via Nuitee
Q
Quadri • couple • gb
9
2026-10-12 • via Nuitee
J
jayne • couple • gb
8
2026-10-11 • via Nuitee
B
brigitte • solo_traveller • gb
7
2026-10-11 • via Nuitee
K
Karol • couple • gb
6
Safe and quiet place
Pros:

Nice clean

Cons:

Mattress a bit thin

2026-10-11 • via Nuitee
S
Stewart • solo_traveller • gb
9
Exceptional location and value
Pros:

Spacious room, modern bathroom with excellent shower, central location.

2026-10-09 • via Nuitee