New County Hotel & Serviced Apartments by RoomsBooked

Hotels
7.8 (2715 reviews)
44 Southgte Street , Gloucester , gb

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Bar
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great central location
Friendly and helpful staff
Good value for money
Clean / recently refurbished rooms noted by some guests
Convenient for Gloucester Rugby Club and local restaurants/bars
Bar / social area
Cons:
No air conditioning in rooms; rooms often very hot and fans insufficient
Unclean sheets/towels and at least one room that smelled
Thin walls and street/pigeon noise for some rooms
Poor Wi‑Fi in courtyard rooms
Deposit handling issue reported (unhelpful staff in one case)
Bar sometimes lacked drinks
Slippery shower base (safety hazard) in one report

Categories

Cleanliness
7.2
Many reviews note rooms were clean, but there are repeated issues (bedsheets not very clean, towels with holes, and at least one room that smelled badly) — mixed cleanliness.
Service
8.7
Service is frequently praised as friendly, helpful and welcoming; isolated problems reported (deposit handling, occasional lack of visible management oversight).
Location
9
Consistently described as a great, central and convenient location (city centre, close to Gloucester Rugby Club).
Room Quality
6.8
Mixed room quality: some spacious/comfortable rooms and good showers, but frequent complaints about rooms being very hot (no A/C), poor ventilation, thin walls, noise and occasional poor internet in courtyard rooms.
Amenities
6.5
Limited amenities: bar and air-conditioned public areas exist, but rooms lack air-con, fans were insufficient, Wi‑Fi was poor in some rooms and the bar sometimes had limited stock.
Value for Money
8.7
Multiple guests call the hotel good value and reasonably priced, noting it as a budget/basic option with good location and price.
Food and Beverage
7
Bar is mentioned several times (some guests liked it), but there are also reports of the hotel bar having no drinks available and limited F&B mentions overall.
Overall Experience
8.5
Overall a generally positive stay driven by location, friendly staff and value, tempered by heat/ventilation issues, some cleanliness and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:21

Property Description

Central Location in Gloucester City Centre
Experience the convenience of staying at the New County Hotel & Serviced Apartments, just a short 5-minute walk to Gloucester Docks, City Museum & Art Gallery, and Gloucester Cathedral.

Comfortable Rooms with Modern Amenities
Relax in our rooms equipped with a flat-screen TV, tea/coffee facilities, and a hairdryer. Enjoy the simple decor and wooden furnishings for a cozy stay.

Nearby Attractions and Transportation
Explore the beauty of the River Severn and visit the National Waterways Museum within a 10-minute walk. With Gloucester Rail Station nearby, easy access to Gloucester Folk Museum and Rugby Ground is at your fingertips.

Book your stay at the New County Hotel & Serviced Apartments for a memorable Gloucester experience.

Important information:

The nearest public car park is located a 2-minute walk away on Longsmith Street and is chargeable at GBP 6 per day.

The hotel requires guests to have an official form of identification upon arrival, for security purposes.

The lead guest must be aged 18 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 2715 reviews
Cleanliness: 7.2
Service: 8.7
Location: 9
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8.7
Food and Beverage: 7
Overall Experience: 8.5
J
Jonathan • solo_traveller • au
9
Pros:

Convenient location

Cons:

Hotel layout confusing and rambling

2026-08-29 • via Nuitee
L
louise • couple • gb
7
2026-08-28 • via Nuitee
S
Sam • extended_group • gb
7
2026-08-28 • via Nuitee
P
PETER • couple • gb
7
2026-08-28 • via Nuitee
T
Tracy • extended_group • gb
8
Convient and comfortable stay
Pros:

The location is great right in the centre of Gloucester . It was quiet the rooms were very well equipped clean and comfortable. They were a tad hot but they provided a fan to assist . Reasonably priced . Staff were really helpful . There was rarely anyone on reception but the girls in the bar were lovely

Cons:

It didn’t do breakfast but it was affiliated with an Inn down the road which did breakfast and we had a discount so not a major issue

2026-08-27 • via Nuitee
C
Caitlin • couple • gb
8
2026-08-27 • via Nuitee
J
Jonathan • solo_traveller • gb
6
Fine at the price. Great location.
Pros:

Very convenient location, halfway between absolute city centre and the docks. Good value.

Cons:

Totally inadequate ventilation of room and its poky bathroom for a summer stay.

2026-08-26 • via Nuitee
J
Joanna • solo_traveller • pl
8
Pros:

Great location, helpful staff

Cons:

The online thing we can complain about is a stuffy room where we couldn't open our window because of pigeons which were trying to get inside.

2026-08-25 • via Nuitee
N
Nicola • family_with_children • gb
5
2026-08-25 • via Nuitee
N
Nerys Ann • couple • gb
9
2026-08-25 • via Nuitee
L
Layla • couple • gb
9
2026-08-25 • via Nuitee
H
Hanson • solo_traveller • gb
8
Lovely staff
Pros:

Friendly helpful staff.
Easy check-in.

Cons:

Nothing

2026-08-25 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Location,location location.
Friendly staff.

Cons:

Room was a little grubby, seemed like a thorough spring clean required.

2026-08-25 • via Nuitee
R
Rachel • couple • gb
9
Really lovely place to stay
Pros:

Lovely big room, big double shower. Right in the town centre.

Cons:

Parking wasn’t amazing

2026-08-23 • via Nuitee
H
Hughson • solo_traveller • gb
9
Pros:

Friendly right in centre and good value well recommend !!

Cons:

Nothing like

2026-08-23 • via Nuitee
A
Alan • solo_traveller • gb
9
Pros:

Great location and comfortable room

Cons:

Parking in car parks difficult as no 24hr option. Should get up at 7am to reload. Hotel needs to recommend 24hr options

2026-08-22 • via Nuitee
T
Tracy • solo_traveller • gb
7
Pros:

Ground floor

Cons:

No air conditioning

2026-08-21 • via Nuitee
B
Bridge • solo_traveller • je
10
Pros:

Close to everything....

Cons:

Nothing....

2026-08-21 • via Nuitee
O
Oke • couple • gb
10
The hotel staff are nice to be honest
Pros:

Close to store and town

2026-08-20 • via Nuitee
P
Philippa • couple • gb
9
Great price, great location, lovely staff and rooms!
Pros:

Great location, friendly staff and a great price

Cons:

A later check out time would be preferable, however this is usually governed by serving rooms - so can’t complain really.

2026-08-19 • via Nuitee