Hyatt Regency Newport Beach West

Hotels
Hyatt Regency
8.4 (829 reviews)
4545 MacArthur Boulevard , Newport Beach , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Nice pool
Cons:
Noisy rooms
Extra charges for amenities
Inconsistent room quality

Categories

Cleanliness
7.9
Some reviews mentioned blood on sheets and bad smells in some rooms.
Service
9.4
Most reviews praised the friendly and accommodating staff.
Location
8.4
The location was convenient for some; however, some found it disconnected from retail.
Room Quality
7.4
Issues with noise, uncomfortable beds, and dated rooms were noted.
Amenities
8.4
Pool and jacuzzi were appreciated, but issues with the remote and some missing items were mentioned.
Value for Money
8.9
General sentiment was that it was well-priced, despite additional parking fees.
Food and Beverage
8.4
Some positive notes on breakfast but mentions of missing items.
Overall Experience
8.4
A mix of positive experiences and significant complaints led to a fair overall review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Luxurious Accommodations
Indulge in elegantly designed guest suites with kitchenettes, flat-screen TVs, and private marble bathrooms. Enjoy complimentary WiFi and unwind in style and comfort.

Dining Experience
Savor fresh and sustainable dishes at the on-site WAVE Newport Beach restaurant. Quench your thirst with craft beers at the gastropub BLVD Bar. Culinary delights await your palate.

Convenient Amenities
Take advantage of the free shuttle service to John Wayne Airport and local shops. Relax in the outdoor heated pool and spa, stay active at the fitness center, or explore lush tropical gardens. Your perfect getaway starts here.

Book your stay at Hyatt Regency John Wayne Airport Newport Beach now to experience luxury and convenience at its finest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.4
Based on 829 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 8.4
N
Nathaniel family_with_children us
10
2026-07-04 via Nuitee
A
A couple us
4
Cons:

Elevator is a big problem

2026-07-04 via Nuitee
R
Rob solo_traveller gb
9
Pros:

Nice clean modern hotel

Cons:

A little isolated

2026-07-03 via Nuitee
M
Michael couple us
10
2026-07-03 via Nuitee
K
Keithlon solo_traveller us
10
I will be back❤️
Pros:

Very nice

Cons:

Customer service was 10

2026-07-03 via Nuitee
R
Rhona family_with_children gb
10
Great
Pros:

Really lovely property

Cons:

Nothing

2026-07-02 via Nuitee
Z
Zuleyma Elizabeth extended_group us
10
Pros:

Location, the view was beautiful, clean, peaceful, rooms were very nice and clean.

2026-07-01 via Nuitee
G
Gatwiri couple us
10
Love loved the food, guests, and room including accessible bathroom.
Pros:

Room was spectacular

Cons:

Outdoor bathrooms in the pool area for accessibility

2026-07-01 via Nuitee
A
Albert family_with_children us
10
Fantastic
Pros:

Pricey but decent

Cons:

No complimentary breakfast.

2026-06-30 via Nuitee
Q
Q111BScarolineh Family
2
Serious Safety and Service Failures — Extremely Disappointing Experience
Pros:

I rarely leave negative reviews, but my experience at Hyatt Regency Newport Beach West was concerning enough that I feel obligated to share it.

My sister and I were staying at the hotel when we were awakened around 1:30 a.m. by two intoxicated men shouting. We initially thought the noise was coming from the hallway, but quickly realized it was coming from the room directly next to ours.

As two young women traveling alone, this was unsettling. We attempted to call the front desk, only to discover that the room phone was not working. Because we had no way to contact hotel staff from our room, I was forced to leave in the middle of the night and go downstairs to report the issue in person.

The front desk employee appeared distracted and disengaged while I explained the situation, but assured me that security would be coming shortly. I returned to my room expecting the disturbance to be addressed. Instead, we waited approximately 20 minutes while the shouting and profanity continued uninterrupted. No one came to our floor, no one followed up with us, and the situation remained unresolved.

Eventually, I found myself in the unacceptable position of having to leave my room in my pajamas and knock on the neighboring guests' door myself. No hotel guest should ever be forced to personally confront intoxicated strangers because staff failed to respond to a reported disturbance.

I brought these concerns to hotel management after my stay and was disappointed by the unapologetic response I received. While the hotel acknowledged some of the issues, management maintained that security had been dispatched and declined to offer any compensation, despite the fact that the disturbance continued until I addressed it myself.

Based on the horrible service and lack of attention to serious safety concerns, I recommend strongly against booking this hotel and would absolutely not stay here again.

2026-06-29 via Tripadvisor
P
Perez couple us
10
2026-06-29 via Nuitee
A
Angela extended_group de
10
2026-06-28 via Nuitee
L
Lancy couple ca
9
很好
Pros:

床品质量,早餐服务

2026-06-28 via Nuitee
L
Lancy solo_traveller ca
9
2026-06-28 via Nuitee
A
Amneet Kaur extended_group in
8
Pros:

Good and new property . Pleasant stay

2026-06-28 via Nuitee
C
cybelle2015 NONE Fremont, California
6
Wedding stay
Pros:

Come stay with low expectations so your stay may be more pleasant. Beds are small, doubles so that tell you the rooms are small. House keeping and breakfast teams are pleasant and friendly. Pool is very basic , small and not inviting. It won't be my 1st choice when I'm back in Newport Beach. General manager is not accommodating with parking. I asked for comped parking with my Globalist status because I get free parking for staying at the Renaissance next door with the wedding event, but HARD NO from the GM. I chose to stay at the Hyatt regardless since I'm loyal to Hyatt, but won't be a next time.

2026-06-25 via Tripadvisor
K
Kimberly solo_traveller us
1
Terrible
Pros:

The entry light goes on and off all night…even with one person and zero movement….bright ceiling lights woke me up all night long!!!!

Cons:

Bright ceiling lights on and off all night, no hot water and very low water pressure in the shower

Disgraceful

2026-06-24 via Nuitee
G
Graeme solo_traveller au
9
2026-06-23 via Nuitee
A
Amy couple us
7
Good for a one night stop
Pros:

Convenient

Cons:

Delayed check-in

2026-06-23 via Nuitee
H
Han couple cn
9
2026-06-22 via Nuitee