Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (Hyde Park, central London, Harrods)
Helpful and attentive staff (special care for allergies, praised staff members)
Clean, comfortable rooms (many mentions)
Strong breakfast and in-house dining, standout service
Spacious rooms reported by some guests
Convenient transport access (bus stop opposite)
Cons:
Noise at night from piano/club beneath rooms
Rooms small or awkwardly furnished for the price
Housekeeping lapses noted by some guests
Front-desk/check-in staff occasionally impersonal
Perceived high price relative to room size

Categories

Cleanliness
8.2
Rooms are frequently described as clean and comfortable, but there are housekeeping lapses noted (dried contact lenses found; one reviewer said housekeeping 'left a lot to be desired').
Service
9
Many mentions of very helpful, attentive staff (special allergy checks, staff preparing remedial tea, Vyan praised at breakfast); isolated front-desk/check-in staff complaints reduce a perfect score.
Location
9.6
Consistently praised for location — close to Hyde Park, central London, Harrods and with a bus stop opposite; multiple reviews call it 'excellent' or 'superb'.
Room Quality
8.1
Mixed feedback: some guests describe spacious, comfortable rooms, while others report rooms that are small for the price or awkwardly furnished; mattress softness mentioned.
Amenities
8.8
Strong on dining and on-site facilities (top-level restaurant, bar service), convenient transport access; occasional noise from piano/club and a comment about restaurant hours.
Value for Money
7.5
Several guests felt rooms were expensive for the size offered and cited value concerns; others implicitly accept the cost given location and service.
Food and Beverage
9.2
Frequently praised — excellent breakfast and in-house dining, named staff (Vyan) singled out for exceptional service; kitchen accommodated dietary needs thoughtfully.
Overall Experience
9.2
Overall strongly positive with repeat guests and many commendations for location, staff and dining; negatives (noise, some housekeeping and front-desk issues) temper but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Spectacular London Views and Fine Dining
Indulge in breathtaking London views and savor exquisite cuisine at the 3 AA Rosette Chinese restaurant, Min Jiang, located on the 10th floor.

Convenient Location and Tranquil Ambiance
Nestled in Kensington, a stone's throw away from Royal Albert Hall and Kensington Palace, our hotel offers a central yet peaceful retreat near Hyde Park.

Luxurious Amenities and Impeccable Service
Enjoy access to a 24-hour health club, 3 bars, and 2 restaurants, complemented by friendly staff and a 24-hour business center for a seamless stay.

Experience the epitome of luxury and convenience at Royal Garden Hotel. Book now for an unforgettable London getaway.

Important information:

The name on the card used to book must match the name on the booking. Third party bookings are not permitted.

The Royal Garden Hotel is a nonsmoking property. Penalty for smoking is £250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.7
Based on 5071 reviews
Cleanliness: 8.2
Service: 9
Location: 9.6
Room Quality: 8.1
Amenities: 8.8
Value for Money: 7.5
Food and Beverage: 9.2
Overall Experience: 9.2
J
Jenny • family_with_children • gb
8
Pros:

Good view and comfy bed

Cons:

On booking it stated a hot tub in the room but there wasn't

2026-11-07 • via Nuitee
A
Annalisa • family_with_children • it
5
2026-11-07 • via Nuitee
D
Daniel • extended_group • br
10
2026-11-06 • via Nuitee
T
Tarek • couple • sa
10
2026-11-05 • via Nuitee
M
Marcela • family_with_children • it
10
Tutto perfetto!
Pros:

Posizione perfetta per noi. Accanto al Hyde park! Nella zona facile da raggiungere a piedi diversi punti salienti di Londra.
Colazione perfetta, abbondante e grande scelta.
Letto comodissimo.
Il Ristorante cinese all'ultimo piano TOP.

Cons:

Camera un pò piccola ma confortevole.

2026-11-05 • via Nuitee
J
June • couple • gb
10
2026-11-05 • via Nuitee
N
Neil • couple • gb
10
Perfect
Pros:

Moiez and Ami were fantastic when i checked in. They both did a fantastic job Ami was learning her trade and had lovely manner and Moiez was agreat teached and very gratious. I was lucky enough to get a room upgared that was so apprecitaed and made my wifes day.

2026-11-05 • via Nuitee
A
Abdulla • solo_traveller • ae
8
2026-11-05 • via Nuitee
D
Dawn • family_with_children • gb
8
2026-11-04 • via Nuitee
B
BATUHAN • couple • tr
8
2026-11-04 • via Nuitee
A
Alan • couple • gb
10
Fabulous!
2026-11-04 • via Nuitee
B
Beatrice Anne • solo_traveller • ch
9
2026-11-03 • via Nuitee
N
Nicola • couple • it
10
2026-11-03 • via Nuitee
A
Asli • family_with_children • tr
10
Ev gibi mis
Pros:

Oda temizlik hizmet kahvaltı

Cons:

Begenmediğim bir durum yok

2026-11-02 • via Nuitee
R
Riikka • couple • fi
9
2026-11-02 • via Nuitee
R
REGINA • family_with_children • br
9
Pros:

Gostei da localização e principalmente do café da manhã.

Cons:

Não gostei do espaço do box que era muito apertado.
Ha banheira também mas prefiro a ducha

2026-11-02 • via Nuitee
M
mehmet cuneyd • couple • tr
9
2026-11-02 • via Nuitee
A
Andrea • couple • it
10
2026-11-01 • via Nuitee
M
Marta • family_with_children • pt
9
2026-11-01 • via Nuitee
F
Francisco • couple • pe
7
Pros:

Service is good

Cons:

Too expensive !

2026-11-01 • via Nuitee