Royal Garden Hotel

Hotels
9 (4540 reviews)
2-24 Kensington High St , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Small room size
High prices

Categories

Cleanliness
8.5
Cleanliness was mentioned with some negative sentiment regarding the moquette smell in the corridor.
Service
9.5
Staff were praised for their helpfulness and attentiveness throughout multiple reviews.
Location
10
The location received high praise for its convenience and proximity to key attractions.
Room Quality
8.5
Rooms were noted to be small in size with some comfort, but temperature control issues were mentioned.
Amenities
8.5
Basic amenities were available, but some guests were disappointed with the gym facilities.
Value for Money
8
Guests felt that prices were on the higher side for the room size and amenities provided.
Food and Beverage
9.5
Breakfast options were generally praised for quality and variety.
Overall Experience
9.5
Overall experience was positive despite some minor complaints regarding room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:42

Property Description

Spectacular London Views and Fine Dining
Indulge in breathtaking London views and savor exquisite cuisine at the 3 AA Rosette Chinese restaurant, Min Jiang, located on the 10th floor.

Convenient Location and Tranquil Ambiance
Nestled in Kensington, a stone's throw away from Royal Albert Hall and Kensington Palace, our hotel offers a central yet peaceful retreat near Hyde Park.

Luxurious Amenities and Impeccable Service
Enjoy access to a 24-hour health club, 3 bars, and 2 restaurants, complemented by friendly staff and a 24-hour business center for a seamless stay.

Experience the epitome of luxury and convenience at Royal Garden Hotel. Book now for an unforgettable London getaway.

Important information:

The name on the card used to book must match the name on the booking. Third party bookings are not permitted.

The Royal Garden Hotel is a nonsmoking property. Penalty for smoking is £250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 45 per day.

Location

Guest Reviews

9
Based on 4540 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 9.5
A
Amy • couple • gb
9
We had a great stay, was a great location we will return.
Pros:

Great location, the hotel was lovely and the staff were all brilliant! They were all so helpful and polite.

Cons:

As fitness lovers the only thing which didn’t reflect on the rest of the hotel was the gym. A lot of the kit was broken and it was dirty. I’m not sure if this was separate to the hotel but certainly didn’t match the hotel.

2026-05-23 • via Nuitee
C
Carl • couple • gb
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-05-23 • via Nuitee
M
Merve • couple • tr
9
2026-05-23 • via Nuitee
B
Basil • couple • jo
9
Pros:

Excellent team and location

2026-05-23 • via Nuitee
A
Adel • solo_traveller • gb
1
2026-05-23 • via Nuitee
B
Basil • solo_traveller • jo
9
Pros:

Excellent location and nice team

2026-05-23 • via Nuitee
E
Emad • couple • dm
10
2026-05-23 • via Nuitee
D
Daniel • family_with_children • br
9
2026-05-23 • via Nuitee
M
Michele • couple • gb
8
Relaxing and handy for the Chelsea Flower Show
Pros:

Lovely big bed, fantastic location near Kensington Palace, huge choice at Breakfast.

Cons:

Nearly being hit by part of a bathroom fitting that fell just as I was flushing the loo ( reported to reception)
Needed more English Breakfast Tea bags in the room, although coffee pods were available not a coffee drinker.

2026-05-23 • via Nuitee
C
Chris • couple • gb
6
2026-05-23 • via Nuitee
A
Ardian Maloku • solo_traveller • xk
10
Pros:

Location

2026-05-22 • via Nuitee
A
Anne • solo_traveller • us
10
Quiet, calming, relaxing
Pros:

View from my bedroom

2026-05-22 • via Nuitee
I
Isabelle • couple • au
10
Great London stay
Pros:

The location and the room was very comfortable

Cons:

Nothing

2026-05-21 • via Nuitee
D
Daniel • family_with_children • ch
9
2026-05-21 • via Nuitee
A
Andrew • couple • au
9
Highly recommend.
Pros:

Upgraded to a larger room and it made all the difference.

2026-05-21 • via Nuitee
R
Ruud • couple • nl
9
Heerlijke locatie!
Pros:

De ligging en het behulpzame en vriendelijke personeel

Cons:

De extra’s bij het ontbijt die fors in rekening worden gebracht!

2026-05-21 • via Nuitee
M
Michael • couple • za
7
Great , staff on reception average to poor , staff doorman and in corridors amazing
Pros:

In a great area

2026-05-21 • via Nuitee
T
Talal • couple • sa
10
2026-05-21 • via Nuitee
L
Libby • couple • gb
10
2026-05-21 • via Nuitee
K
Krist • solo_traveller • be
10
Topper!
Pros:

Zeer goede locatie en hulpvaardig personeel

Cons:

Niks

2026-05-21 • via Nuitee