Royal Lancaster London

Hotels
9.1 (7536 reviews)
Lancaster Terrace , London , GB
+44 20 7551 6000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location near parks, shopping and transport
Very attentive, friendly and helpful staff
High standards of cleanliness
Great breakfast/food choices
Family- and kid-friendly (bikes/scooters provided)
Stylish, comfortable hotel public areas and lobby
Cons:
Rooms (and some bathrooms) reported as small
No pool and gym is somewhat limited
Occasional noise from street and isolated smoking smell incidents
Some guests reported weak or not-hot tea/buffet items

Categories

Cleanliness
9.5
Consistently praised for high standards of cleanliness in multiple reviews (explicit mentions of cleanliness and well-kept rooms).
Service
9.6
Staff repeatedly described as caring, attentive and helpful; many reviews thank the team and highlight excellent service.
Location
9.7
Multiple mentions of excellent location (near Hyde Park, Mayfair, Oxford Street, close to metro); reviewers find location a major positive.
Room Quality
8
Rooms described as comfortable and well-designed by many, but several reviewers explicitly note rooms are small and some mention small bathrooms.
Amenities
8.5
Good on-site offerings noted (breakfast, bikes/scooters for kids, pleasant lobby) but lacks a pool and some mention a limited gym.
Value for Money
8.6
Overall positive guest experience but a few reviewers felt rooms were small for the price charged, lowering perceived value slightly.
Food and Beverage
9.3
Breakfast repeatedly praised as excellent and varied; minor negatives include weak/tepid tea and some buffet items served warm rather than hot.
Overall Experience
9.6
Strong overall satisfaction across reviews: many call the stay exceptional, enjoyable, and would return; few isolated negatives did not detract from overall praise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious 5-Star London Hotel

Breath-Taking Views: Enjoy stunning views of the London skyline from this quiet 5-star hotel next to Hyde Park.

Exceptional Amenities: Indulge in the free 24/7 gym, two award-winning restaurants, and soundproofed rooms with Smart TVs and heated bathroom floors.

Culinary Delights: Experience authentic Thai cuisine at the Nipa Restaurant, rich meals at the Island Grill, and traditional afternoon tea at the Park Restaurant.

Make your London stay unforgettable at the Royal Lancaster London.

Important information:

Please note that private parking is available at the property.

Please note that the gym is for guests aged 18 and over only.

For nonrefundable booking, the cardholder must be present with the card used to make the payment at the hotel at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

9.1
Based on 7536 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9.7
Room Quality: 8
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 9.3
Overall Experience: 9.6
M
Mandy • couple • nl
8
2026-10-31 • via Nuitee
M
Mohammed • couple • sa
10
فندق يجمع بين الراحة والهدوء والنظافة
Pros:

استمتعت كثيراً بإقامتي وكانت تجربة جميلة جداً بكل المقاييس أكثر ما أعجبني اهتمامهم بالنظافة وحجم الغرف المناسب والمريح وهدوء الفندق ورحابة اللوبي وجماله كذلك موقع الفندق ممتاز لقربه من الهايد بارك وسرعة إجراءات تسجيل الدخول والخروج كانت رائعة بصراحة ما ندمت أبداً على اختياري للفندق وكل شيء كان على مستوى التوقعات وأكثر تجربة جميلة بكل تفاصيلها وبإذن الله راح أكررها في زيارتي القادمة.

شكراً لفريق الفندق على حسن التعامل والاهتمام ♥️

2026-10-31 • via Nuitee
D
Darren • couple • gb
10
2026-10-30 • via Nuitee
S
Stephanie • family_with_children • gr
8
Very kids friendly
Pros:

Very kids friendly, rooms have beautiful design and are very clean. Breakfast is good. The hotel gives u bikes and scooters for the kids to go to the park

Cons:

Rooms are very small

2026-10-29 • via Nuitee
J
Jihane • couple • sa
8
2026-10-29 • via Nuitee
M
Maja • family_with_children • si
10
2026-10-28 • via Nuitee
B
Badia • couple • cl
10
Extraordinario
Pros:

Extraordinario el hotel. Cómodo, elegante. Muy bien ubicado cercano al metro y a barrios como Mayfair y a pasos de Oxford Steet.

Cons:

El gimnasio podría ser más completo con más máquinas de pesas.

2026-10-28 • via Nuitee
E
Edna • extended_group • de
9
Tolles Hotel in einer super Lage, wir kommen gerne wieder!
Pros:

Die gute Lage, das nette Personal, die Sauberkeit, Zustand des Mobilar

2026-10-28 • via Nuitee
S
Sandhya • couple • gb
10
2026-10-27 • via Nuitee
A
Abdulrahman • couple • kw
10
2026-10-27 • via Nuitee
G
Gillian • couple • gb
10
A wonderful Hotel and had an enjoyable break. I like everything about this hotel.
Pros:

Everything. No negative issues with the hotel or Staff

Cons:

Nothing I didn’t like

2026-10-27 • via Nuitee
P
Paul • extended_group • gb
10
Amazing hotel. deserves its 5 star rating.
Pros:

the whole feel of the hotel is High end luxury, from the entrance, bar, restaurants and bedrooms.
the staff are all super helpful and attentive.
the breakfast choice and quality is one of the best I've had.

Cons:

No Pool. but we knew that before arriving, so its not really a dislike, but would top it off as best hotel for us.

2026-10-26 • via Nuitee
A
Ayotola • solo_traveller • gb
8
Returned to the Royal Lancaster after a long absence. It was a really enjoyable stay.
Pros:

Staff, Service, Location

Cons:

Room was a bit on the small side for the amount charged

2026-10-26 • via Nuitee
K
Karen • couple • gb
10
Was kind to my dog
Pros:

Location and staff

Cons:

Nothing

2026-10-26 • via Nuitee
R
Rita • couple • de
10
Aussergewöhnlich gutes Hotel an super Lage.
Pros:

Das Frühstück war sensationell. Es gibt einfach alles was man sich vorstellen kann.

2026-10-26 • via Nuitee
J
John • couple • gb
9
Very nice hotel, pleasant staff, great location and would definitely stay again.
Pros:

Whilst a good choice of hot food it was buffet style so only warm not hot.
Tea was very weak and again not really hot.

Cons:

Cooked to order breakfast.

2026-10-26 • via Nuitee
U
Ulrike • solo_traveller • de
8
Sehr gutes Hotel in top Lage
Pros:

Sehr nettes und hilfsbereites Personal

2026-10-26 • via Nuitee
K
Katerina • solo_traveller • gr
9
2026-10-26 • via Nuitee
D
Despina • couple • cy
10
2026-10-25 • via Nuitee
J
Judy • solo_traveller • gb
10
A wonderful location for a rare family reunion.
Pros:

Our second stay here…. Exceptional quality and such caring staff. My only request would be for more English breakfast tea bags in the room! Despite the hotel being full to bursting our rooms were quiet and the temperature comfortable.

Cons:

A shame there is no outside space with seating or balcony.

2026-10-25 • via Nuitee