Millennium Hotel and Conference Centre Gloucester London

Hotels
•
Millennium Hotels
7.6 (16582 reviews)
4-18 Harrington Gardens , London , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice ambience
Cons:
Expensive
Poor cleanliness
Bad service

Categories

Cleanliness
6.68
The room stunk of cigarette smoke and appeared tired and shabby.
Service
8.15
The manager was dismissive of concerns and offered poor customer service.
Location
9.69
The proximity to the conference centre was a significant positive aspect.
Room Quality
6.64
The club room was disappointing with a cigarette burn in the curtains.
Amenities
9.67
Overall presentation of the hotel was good.
Value for Money
5.63
Overpriced at £356 for one night and not worth the money.
Food and Beverage
7.68
Bad choice of breakfast.
Overall Experience
6.65
Overall very disappointing stay, not meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Luxurious Accommodation
The 4-star Millennium Gloucester Hotel London, located in stylish Kensington, offers elegant air-conditioned rooms with modern décor and top-notch amenities like flat-screen TVs and minibars.

Gastronomic Delights
Indulge in a variety of dining options at the hotel, including the award-winning Bugis Street Brasserie serving modern Singaporean cuisine, South West 7 for a delicious breakfast, and Humphrey’s Café and Bar for a relaxing evening.

Convenient Location
With Gloucester Road Tube Station just 100 meters away, easy access to top attractions like The Natural History Museum and Hyde Park, as well as proximity to the vibrant Knightsbridge district, make this hotel the perfect choice for your London stay.

Ready to experience luxury and convenience at its best? Book your stay at Millennium Gloucester Hotel London now!

Important information:

Please note the extra bed price does not include breakfast for the additional guest in the room.

All guests are required to present a valid debit or credit card upon arrival at check-in. The credit card used to make the booking will need to be processed at check in and an additional 100GBP authorization per stay will be made on arrival. The card will be kept securely on file to cover any potential damages or liabilities related to the hotel room or property. This applies even if no additional charges are made during the stay. A damage deposit of 100GBP is required on arrival. This will be collected by credit card. You should be reimbursed on check out. The Deposit will be refunded in full via credit card, subject to an inspection of the property.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 16582 reviews
Cleanliness: 6.68
Service: 8.15
Location: 9.69
Room Quality: 6.64
Amenities: 9.67
Value for Money: 5.63
Food and Beverage: 7.68
Overall Experience: 6.65
S
Susan • family_with_children • gb
10
2026-10-14 • via Nuitee
A
Adam • family_with_children • gb
10
2026-10-14 • via Nuitee
N
NOEMI • family_with_children • es
9
2026-10-14 • via Nuitee
E
Erlande • family_with_children • br
10
2026-10-14 • via Nuitee
S
Stefania • family_with_children • it
6
Credevo di aver trovato un hotel di appoggio per le mie visite a Londra… ho sbagliato !
Pros:

La posizione ottima!

Cons:

Purtroppo, la nostra esperienza in questo hotel è stata deludente.
Fortunatamente siamo arrivate nel pomeriggio per il check-in, perché già da subito ci siamo trovate ad affrontare un problema importante: la camera era molto fredda. Abbiamo provato in tutti i modi a regolare il termostato, ma dopo oltre un’ora l’aria non si era ancora riscaldata.
Prima di uscire per andare a un concerto, abbiamo segnalato il problema alla reception, nella speranza che al nostro rientro la situazione fosse risolta. Purtroppo, così non è stato. La camera era ancora fredda e siamo state costrette a chiedere nuovamente assistenza.
I ragazzi della manutenzione, gentilissimi e disponibili, sono intervenuti, ma non potendo risolvere il problema ci hanno fornito una piccola stufa elettrica. Per fortuna, almeno quella!

La camera è molto grande, ma le condizioni generali lasciano parecchio a desiderare. L’arredamento è datato e avrebbe sicuramente bisogno di essere rinnovato, bagno compreso. Gli infissi, poi, sono un altro punto dolente: una finestra non può essere chiusa perché da lì passa il tubo del condizionatore portatile. Il risultato? Rumori esterni che si sentono moltissimo, a cui si aggiunge una generale rumorosità proveniente anche dall’interno della struttura, che rende difficile riposare tranquillamente.
Un’ultima considerazione, che ritengo doverosa: 223,79 € per una sola notte, colazione esclusa, sono una cifra importante, soprattutto considerando le condizioni della camera e i disagi che abbiamo dovuto affrontare.
Capisco che possano verificarsi degli imprevisti, ma quando si paga una tariffa di questo livello ci si aspetta un ambiente confortevole, una camera adeguatamente riscaldata e servizi all’altezza del prezzo richiesto.

2026-10-14 • via Nuitee
F
Francisco javier • family_with_children • es
6
Vacaciones en familia
Pros:

La ubicación

Cons:

Estaba sucio(el baño bien) pero los muebles tenían una capa de polvo y mobiliario de la habitación viejo no parecía un 4 estrellas.

2026-10-14 • via Nuitee
D
Duncan • solo_traveller • gb
8
Pros:

Location is excellent. Hotel is also very good. Big rooms is a real plus. Breakfast is excellent

Cons:

Our room was cold. A/C didn't work and when the fan was on it was extremely noisy. Staff very helpful and changed our room to an upgraded room which was very nice. Would I stay there again? Yes definitely

2026-10-13 • via Nuitee
A
Andrew • solo_traveller • gb
9
Better than expected
Pros:

Perfect location. Pleasant environment. Friendly staff.

2026-10-13 • via Nuitee
K
Kimberly • couple • us
10
2026-10-13 • via Nuitee
S
Sude • couple • tr
9
2026-10-13 • via Nuitee
T
T&G d.o.o. • family_with_children • si
7
2026-10-13 • via Nuitee
H
Helen • couple • gb
8
A perfect place if visiting the Royal Albert Hall.
Pros:

Close to the Royal Albert Hall

Cons:

Text message with a link to check in online which might have been hacked as my credit card company stopped a payment of £0.79 after I completed this. I contacted the hotel before completing the form and was reassured this was a normal process but I do feel compromised.

2026-10-13 • via Nuitee
L
Liv • solo_traveller • gb
9
Pros:

Very good breakfast

2026-10-13 • via Nuitee
R
Rebeca • family_with_children • es
10
Totalmente recomendable
Pros:

La ubicación y las camas muy cómodas. El desayuno muy bueno. El personal del hotel muy amable.

Cons:

Me gustó todo.

2026-10-13 • via Nuitee
S
Sameer • couple • gb
9
Extremely pleasant and comfortable
Pros:

Fantastic location, right next to Gloucester Road tube station. Very helpful staff. Lovely king size bed. Wonderful powerful shower to get the day started. Quiet room.

Cons:

Everything reached a minimum standard expected for a 4 star hotel.

2026-10-12 • via Nuitee
V
Vitas • family_with_children • lt
9
2026-10-12 • via Nuitee
A
Ahmed • couple • eg
9
2026-10-12 • via Nuitee
M
Merrin • solo_traveller • ie
5
Ok
Cons:

Lack of understanding and willingness to accommodate for needs, rooms were very basic , no above and beyond to create a more welcoming atmosphere

2026-10-12 • via Nuitee
V
Valeriia • solo_traveller • us
8
2026-10-12 • via Nuitee
A
Abla • couple • ma
8
2026-10-12 • via Nuitee