Millennium Hotel and Conference Centre Gloucester London

Hotels
•
Millennium Hotels
7.6 (16582 reviews)
4-18 Harrington Gardens , London , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice ambience
Cons:
Expensive
Poor cleanliness
Bad service

Categories

Cleanliness
6.68
The room stunk of cigarette smoke and appeared tired and shabby.
Service
8.15
The manager was dismissive of concerns and offered poor customer service.
Location
9.69
The proximity to the conference centre was a significant positive aspect.
Room Quality
6.64
The club room was disappointing with a cigarette burn in the curtains.
Amenities
9.67
Overall presentation of the hotel was good.
Value for Money
5.63
Overpriced at £356 for one night and not worth the money.
Food and Beverage
7.68
Bad choice of breakfast.
Overall Experience
6.65
Overall very disappointing stay, not meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Luxurious Accommodation
The 4-star Millennium Gloucester Hotel London, located in stylish Kensington, offers elegant air-conditioned rooms with modern décor and top-notch amenities like flat-screen TVs and minibars.

Gastronomic Delights
Indulge in a variety of dining options at the hotel, including the award-winning Bugis Street Brasserie serving modern Singaporean cuisine, South West 7 for a delicious breakfast, and Humphrey’s Café and Bar for a relaxing evening.

Convenient Location
With Gloucester Road Tube Station just 100 meters away, easy access to top attractions like The Natural History Museum and Hyde Park, as well as proximity to the vibrant Knightsbridge district, make this hotel the perfect choice for your London stay.

Ready to experience luxury and convenience at its best? Book your stay at Millennium Gloucester Hotel London now!

Important information:

Please note the extra bed price does not include breakfast for the additional guest in the room.

All guests are required to present a valid debit or credit card upon arrival at check-in. The credit card used to make the booking will need to be processed at check in and an additional 100GBP authorization per stay will be made on arrival. The card will be kept securely on file to cover any potential damages or liabilities related to the hotel room or property. This applies even if no additional charges are made during the stay. A damage deposit of 100GBP is required on arrival. This will be collected by credit card. You should be reimbursed on check out. The Deposit will be refunded in full via credit card, subject to an inspection of the property.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 16582 reviews
Cleanliness: 6.68
Service: 8.15
Location: 9.69
Room Quality: 6.64
Amenities: 9.67
Value for Money: 5.63
Food and Beverage: 7.68
Overall Experience: 6.65
H
hesham • solo_traveller • kw
8
Pros:

الموقع والطاقم

Cons:

الاثاث قديم.. السعر مرتفع

2026-09-12 • via Nuitee
M
maher • couple • sa
2
2026-09-12 • via Nuitee
O
Odile • couple • lu
5
Localisation top mais hôtel qui sent le moisi dans les étages. Le ménage est une catastrophe dans les chambres.
Pros:

Moyen

Cons:

Sale et vieillot

2026-09-12 • via Nuitee
M
Mohammad • couple • ae
5
2026-09-12 • via Nuitee
A
ATUL • family_with_children • qa
9
excellent experience, recommended for family
Pros:

everything was great, staff, breakfast, room, cleanliness, and the top of the list - location.

2026-09-12 • via Nuitee
A
Alia • couple • ae
8
2026-09-12 • via Nuitee
R
Raquel • couple • es
6
Great location, could have better amenities
Pros:

Location and breakfast. Staff was lovely too

Cons:

The room was cold, hotel offers no blankets whatsoever and our AC unit was broken and outdated. The staff came to fix it but it broke two hours later. Had to sleep with a jacket on.

2026-09-12 • via Nuitee
S
Susan • couple • gb
7
Great location, a bit pricey
Pros:

Location

Cons:

Early closing bar

2026-09-12 • via Nuitee
D
Dina • couple • kw
5
2026-09-11 • via Nuitee
H
Harvinder • family_with_children • ie
8
Pros:

Location and cleanliness
Beds are bigger and comfortable

Cons:

Car park is okay could have more clearances

2026-09-11 • via Nuitee
H
Hani • solo_traveller • bh
10
2026-09-11 • via Nuitee
N
Nguyen • couple • vn
9
2026-09-11 • via Nuitee
T
Thi Lan Anh • family_with_children • vn
6
2026-09-11 • via Nuitee
A
ALEXANDROS • solo_traveller • gr
10
Ευχαριστη και άνετη διαμονή.
Pros:

Πολύ καλό σημείο προσφέρει ευκολες μετακινήσεις και υπάρχουν γύρω πολλά καταστήματα που μπορούν να εξυπηρετήσουν όλες τις ανάγκες.

2026-09-11 • via Nuitee
X
xiong • solo_traveller • us
8
2026-09-11 • via Nuitee
E
Emine Hilal • extended_group • tr
8
Pros:

Otelin konumu çok iyi, metro yanında. Çevresinde market ve kafe gibi ihtiyaç duyulacak yerler var. Londra’da geniş odalı otel bulmak kolay değil, odada iki tane ikiz yatak vardı. Aileler için büyük rahatlık. Çalışanlar yardım sever ve güler yüzlü. Katlarda su doldurabileceğiniz filtre makineleri var,bu harika.

Cons:

Kahvaltı yeri çok basık havadar değil ve kahvaltısı zayıf. Halı ve eski eşyalar sebebi ile yeterince hijyenik hissedilmiyor.

2026-09-10 • via Nuitee
A
aminian • family_with_children • gb
2
Unsatisfied
Pros:

That was no heating system and was cold, we ask to help they said they don’t have any heating system. But the last day a cleaner showed us how to turn the heater on. There was no bottle of water in room, again we asked reception and they said we don’t put water in room and you have to buy it which cost 10£ each bottle.

2026-09-10 • via Nuitee
A
Amer • solo_traveller • bd
7
Good overall.
Pros:

Location and breakfast were very good. Handheld bidet in the toilet was really very important for me and so i am very pleased to get it in this hotel.

Cons:

Services of the staff as they were not at their best about my laundry services in terms of following instructions. Otherwise it was okay.

2026-09-10 • via Nuitee
S
steve • couple • nz
7
Excellent location for tube, large rooms but tired
Pros:

Location excellent
Room large, but v tired , picture in frame had slipped.
Unable to control temperature- air conditioning only blew out cold aire,
Bathroom good size , plentiful hot water but no shower hat, only liquid soap & shampoo supplied. The once heated rail no longer heated - notice on wall stating this.
TV difficult to operate & often froze!
Liked that we could open the windows for fresh aire
Breakfast was certainly adequate but not the same as we had experienced 20 years & 10 years ago. When there was a much wider selection of fruits, cereals & chef to cook your eggs, not eat ones that had had a skin form on the yolk from sitting around

Cons:

As above

2026-09-10 • via Nuitee
W
william • couple • gb
10
This year we were given an upgrade to a suite as it was our 55 wedding anniversary . It was a nice surprise even althoug
Pros:

We have been going to the hotel twice a year for the past 3 or four years as we always find it a clean, comfortable hotel with friendly staff.

Cons:

Nothing

2026-09-10 • via Nuitee