Hyatt Regency San Antonio Riverwalk

Hotels
•
Hyatt Regency
8.8 (2378 reviews)
123 Losoya , San Antonio , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with room maintenance
High prices and unexpected fees

Categories

Cleanliness
8.08
Multiple reviews mentioned issues with water pressure and hot water, indicating a lack of thorough cleanliness and maintenance.
Service
9.55
Several reviews highlighted friendly and helpful staff, contributing positively to the service rating.
Location
10
The location was frequently praised, particularly its proximity to the Riverwalk and other attractions.
Room Quality
8.54
Some reviews indicated the rooms were okay but mentioned various issues, including erratic thermostats and lack of soundproofing.
Amenities
8.57
While the hotel had good amenities, some guests felt certain services like room service were lacking.
Value for Money
8.03
Complaints about pricing and inconsistency in fees suggested that guests felt the value for money was below expectations.
Food and Beverage
8.58
Food and drinks were generally rated positively, but the unexpected high breakfast cost was a downside.
Overall Experience
9.07
Despite some setbacks, many guests enjoyed their overall stay, particularly valuing the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Rooftop Pool with City Views

Experience luxury at its finest with our rooftop pool offering breathtaking 360-degree views of the city. Relax and unwind in style while enjoying the vibrant atmosphere of the San Antonio River Walk.

Elegant Guest Rooms with Modern Amenities

Indulge in comfort with our spacious guest rooms equipped with free WiFi, 42-inch flat-screen TVs, and designer bath amenities. Whether you're here for business or leisure, we ensure a relaxing stay with thoughtful touches in every corner.

Dining and Entertainment Options

Satisfy your cravings with Texas-style cuisine at Q Restaurant or sip on a creative cocktail at Q Bar. Looking for a quick bite? Visit Mkt. Place for a snack. With a variety of dining and entertainment options, we have something for every palate.

Book now and elevate your stay at Hyatt Regency San Antonio Riverwalk.

Important information:

Please note that valet parking is available for an additional fee. Please contact the property for details.

Please note: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2378 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 9.07
D
Davis • solo_traveller • us
9
Good location, I would stay again.
Pros:

Direct acess to riverwalk. Nice room. Bar & restaurant. Coffee/convinience store.

Cons:

Breakfast was 20-30 dollars. The water temp changes by about 50 degrees every 90-120 seconds which was unpleasant and could be dangerous to a child.

2026-11-05 • via Nuitee
M
Martin • couple • us
10
2026-11-04 • via Nuitee
C
Candace • family_with_children • us
5
Pros:

The hotel was at a great location and easy to access everything.

Cons:

The shower wasn't clean when we went and when the housekeeping came the 2nd day they only made the bed did not clean the shower or take out trash.

2026-11-03 • via Nuitee
H
Howard • couple • us
9
Pros:

Great Location
Fabulous staff

Cons:

The vale parking was too exspensive.

2026-11-02 • via Nuitee
J
Joe • couple • us
9
2026-11-02 • via Nuitee
D
Daniel • couple • us
10
2026-11-01 • via Nuitee
H
Heather • family_with_children • us
10
Awesome amenities and close to everything fun on the Riverwalk.
Pros:

It is on the river in close walking distance to everything we wanted to do.

Cons:

Everything was great

2026-11-01 • via Nuitee
A
Aleksandra • couple • pl
10
Nice place in beautiful city
Pros:

We enjoyed our stay :) everything was perfect.

2026-10-31 • via Nuitee
J
Janine • couple • us
10
Great location on riverwalk and across the street from the Alamo!!
Pros:

Location location location

Cons:

Very High cost for parking

2026-10-28 • via Nuitee
J
jaehong • family_with_children • kr
9
Pros:

위치좋음

Cons:

주차비 비쌈

2026-10-27 • via Nuitee
榮豪 • solo_traveller • tw
9
2026-10-27 • via Nuitee
A
Annie • couple • us
3
I will never stay at a Hyatt again
Pros:

I liked that it was right in the middle of the city- walking distance to so many things along the riverwalk. I walked from the hotel to the pearl and it was lovely!! It’s across the street from the Alamo.

Cons:

The bed is awful- way too soft. I had to sleep on top of pillows in order for my back to sort of be straight. The food is also awful. I thought the Hyatt was supposed to have good food? They also didn’t know anything about the activities- I would ask and they would hand me a pamphlet- I also asked 4 different employees about the river boat parade for day of the dead and got different answers- one person said the boardwalk would be closed. It wasn’t.

2026-10-26 • via Nuitee
H
Hector • couple • us
5
2026-10-26 • via Nuitee
D
Dave • couple • us
8
2026-10-23 • via Nuitee
C
Colmenero • couple • us
5
2026-10-22 • via Nuitee
P
Pamela J • solo_traveller • us
10
2026-10-20 • via Nuitee
D
DUK HYUN • family_with_children • kr
9
2026-10-17 • via Nuitee
M
Melisa • family_with_children • us
10
2026-10-16 • via Nuitee
J
Joel • family_with_children • us
9
2026-10-14 • via Nuitee
M
melissa • family_with_children • us
10
2026-10-14 • via Nuitee