Hyatt Regency San Antonio Riverwalk

Hotels
•
Hyatt Regency
8.8 (2378 reviews)
123 Losoya , San Antonio , US
+1 210-222-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with room maintenance
High prices and unexpected fees

Categories

Cleanliness
8.08
Multiple reviews mentioned issues with water pressure and hot water, indicating a lack of thorough cleanliness and maintenance.
Service
9.55
Several reviews highlighted friendly and helpful staff, contributing positively to the service rating.
Location
10
The location was frequently praised, particularly its proximity to the Riverwalk and other attractions.
Room Quality
8.54
Some reviews indicated the rooms were okay but mentioned various issues, including erratic thermostats and lack of soundproofing.
Amenities
8.57
While the hotel had good amenities, some guests felt certain services like room service were lacking.
Value for Money
8.03
Complaints about pricing and inconsistency in fees suggested that guests felt the value for money was below expectations.
Food and Beverage
8.58
Food and drinks were generally rated positively, but the unexpected high breakfast cost was a downside.
Overall Experience
9.07
Despite some setbacks, many guests enjoyed their overall stay, particularly valuing the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Rooftop Pool with City Views

Experience luxury at its finest with our rooftop pool offering breathtaking 360-degree views of the city. Relax and unwind in style while enjoying the vibrant atmosphere of the San Antonio River Walk.

Elegant Guest Rooms with Modern Amenities

Indulge in comfort with our spacious guest rooms equipped with free WiFi, 42-inch flat-screen TVs, and designer bath amenities. Whether you're here for business or leisure, we ensure a relaxing stay with thoughtful touches in every corner.

Dining and Entertainment Options

Satisfy your cravings with Texas-style cuisine at Q Restaurant or sip on a creative cocktail at Q Bar. Looking for a quick bite? Visit Mkt. Place for a snack. With a variety of dining and entertainment options, we have something for every palate.

Book now and elevate your stay at Hyatt Regency San Antonio Riverwalk.

Important information:

Please note that valet parking is available for an additional fee. Please contact the property for details.

Please note: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2378 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 9.07
Y
Yizelie • solo_traveller • us
8
2026-09-19 • via Nuitee
B
BENJAMIN • solo_traveller • fr
10
Pros:

Emplacement, vue de la chambre, personnel

Cons:

RAS

2026-09-16 • via Nuitee
R
Raymond • family_with_children • us
10
2026-09-16 • via Nuitee
S
Susan • couple • us
4
Maybe.
Pros:

Perfect location to enjoy the River walk & all San Antonio has to offer.

Cons:

After booking, at check in I got hit with a $30 destination fee ? What is that about? Unbelievable & a $70 hold just incase????? What is a $70 hold doing for you Hyatt? If I spend $70 then charge me appropriately but to just decide on holding $70 for no good reason seems unnecessary. $35 brunch at hotel is ridiculous! Especially when you leave the hotel and can get breakfast/brunch for $25 pp

2026-09-16 • via Nuitee
F
Francesca • couple • ch
6
Pros:

Posizione nel pieno del riverwalk. Camera ampia. Comodo il parcheggio pubblico davanti all’ingresso. Cordiali i Concierge e i il valet.

Cons:

Hotel che necessita di un rinnovamento. Personale della reception frettoloso e freddo. Qualità della colazione scarsa.

2026-09-16 • via Nuitee
C
Carolyn • couple • us
9
Great stay
Pros:

Location is exceptional. River walk is right out the door. Comfortable and clean room.

Cons:

Nothing

2026-09-15 • via Nuitee
C
Carolyn • couple • us
10
2026-09-15 • via Nuitee
H
Hall • family_with_children • us
9
2026-09-14 • via Nuitee
G
Gregory • couple • zw
7
A bit Disney-esque but great location
Pros:

staff & location

Cons:

n/a

2026-09-14 • via Nuitee
P
Padierna • couple • us
10
2026-09-14 • via Nuitee
P
Padierna • couple • us
8
2026-09-14 • via Nuitee
K
Kathy • couple • us
8
Great and helpful staff. The location couldn’t have been better.
Pros:

Beautiful

2026-09-11 • via Nuitee
S
STEF 17 • solo_traveller • fr
9
2026-09-10 • via Nuitee
C
Christine • solo_traveller • us
10
2026-09-10 • via Nuitee
O
Odessa • couple • us
8
Nunca reembolsaron el pago del seguro
2026-09-10 • via Nuitee
D
Denise • couple • us
7
2026-09-10 • via Nuitee
S
STEVEN • couple • us
10
beautiful
Pros:

everything was great it was our 42nd anniversaey

Cons:

parking was expenseive

2026-09-09 • via Nuitee
J
Jeffrey • couple • us
9
Overall, we enjoyed our stay. Would probably stay again but will seek out cheaper options.
Pros:

Staff was great! Bed was comfy. Location was excellent. Lady that checked us in out front was totally AWESOME!

Cons:

Breakfast and Parking too expensive. Coffee maker still had a used k-cup in it. Lighting in room at night could be better. Did not receive text that our vehicle was ready for departure. Had to inquire about vehicle but, they immediately brought it out front. All control buttons had been messed with inside our vehicle.

2026-09-08 • via Nuitee
F
Frankie • family_with_children • us
10
2026-09-08 • via Nuitee
T
Tejasvy • extended_group • us
2
Pros:

The property was very well located and accessible- it’s just that we didn’t have a great time with the staff during our stay. They were extremely rude and unhelpful- we requested for tissues and towels and they were never brought up to our room, we had requested to see if we could pay and get the breakfast and she very rudely denied us that.

The property itself is really nice but staff were not nice

2026-09-07 • via Nuitee