Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Outstanding service from staff
Cons:
Poor cleanliness
Issues with room quality and amenities

Categories

Cleanliness
7.14
Multiple mentions of poor cleanliness and maintenance issues.
Service
9.11
Outstanding service highlighted by staff interactions and valet experience.
Location
9.15
Perfect location as praised in multiple reviews.
Room Quality
7.1
Small rooms and issues with amenities reported.
Amenities
7.13
Issues with amenities like broken jacuzzi and hot tub noted.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
8.11
Mixed reviews reflect both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:02

Property Description

Rooftop Pool and Hot Tub
Enjoy a relaxing swim in the rooftop heated outdoor pool or unwind in the hot tub while taking in stunning views of Tampa's skyline.

Dining at 211 Restaurant
Indulge in delectable contemporary American cuisine at the on-site 211 Restaurant, and later, sip on cocktails and enjoy lite fare at the 211 Lounge.

Convenient Location
With popular attractions like The Florida Aquarium and The University of Tampa within walking distance, and the Tampa Convention Center a short stroll away, our hotel is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at Hilton Tampa Downtown - book your stay now!

Important information:

Please note that parking is valet only.

You need to know
Daily Mandatory Urban Fee will be added to the room rate and includes: premium guest internet; Destination Charge includes premium WiFi; daily $15 food & beverage credit available for Che Vita Restaurant, Pool Bar and In-Room Dining; 4-hour electric bike rental for 2; daily $22 dry cleaning credit; 2 bottled waters daily. Mandatory Charge also includes Tourism Marketing District Assessment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 42 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.99 per 24 hours.

Location

Guest Reviews

8
Based on 722 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
J
Jessica extended_group us
1
I will chew my own fingers and toes off my body before I stay there again.
Pros:

There isn't a single thing I actually liked at this Hilton.

Cons:

The beds are horrible! My back still hurts. The tub was dirty. The pool was a complete let down. One of the staff members selling extra packages at the pool was very kind. I believe his name was Luke. But other than that singular interaction this was the absolute worst hotel I've ever stayed at. I will never stay there again. Not to mention I had to pay $60 to park my freaking car overnight. There are no other parking options so you have to use there service. I also bought the breakfast package and promised a breakfast buffet. There is no buffet. You get a menu with the most disgusting breakfast food ever on it and they don't even have sweet tea. They pour brisk tea into a cup for you. Just ewwww.

2026-07-08 via Nuitee
Y
Yudelsis couple us
9
Pros:

I liked everything about the hotel and its amenities; the valet parking staff were also quick and efficient at all times. My only issue was with breakfast—they did a good job, but they need more staff; I ordered a coffee and waited 45 minutes for it, until I finally had to leave.

2026-07-06 via Nuitee
Y
Yulissa couple us
8
Pros:

The room was great overall - quiet, spacious and the bed was comfortable.

2026-07-02 via Nuitee
S
Satoshi solo_traveller jp
8
翌週の仕事前の良い休日。
Pros:

立地条件が良かったです。
フィットネスジムが快適でした。

Cons:

タオルが古くなっているのか、少し臭いがついているものがありました。

2026-06-29 via Nuitee
C
Cecil solo_traveller il
10
2026-06-27 via Nuitee
6
670ligiab Couples
10
Wedding anniversaries dinner
Pros:

Mytran was just exceptional, she was very attentive without being overwhelming. Made suggestions without pushing. Great personality and great service

2026-06-22 via Tripadvisor
B
Betchaina couple tc
9
2026-06-22 via Nuitee
Y
Yosniel family_with_children us
4
2026-06-20 via Nuitee
D
Dave couple us
6
I don't think I would choose to stay here again
Pros:

Room was clean.

Cons:

I could hear the people above us flush their toilet. They were extremely loud.
The ice machine didn't work on our floor. The bathroom was small and outdated TV kept losing signal

2026-05-29 via Nuitee
B
Brown couple us
10
2026-05-27 via Nuitee
M
Manuel couple us
6
Good location
Pros:

Location

Cons:

Valet parking too expensive per night

2026-05-26 via Nuitee
9
911kelseye Business
10
Great location, wonderful staff.
Pros:

The hotel was amazing. Vallet was exceptionally helpful. Lazarus was great! Very helpful.

2026-05-22 via Tripadvisor
R
RK couple ca
9
Pros:

room and location

Cons:

I was charged for internet access even though I was told it was free. I have been a Hilton Honors member for 20 years, so this was especially disappointing.

In addition, when I needed transportation from the hotel to the cruise port, the reception staff suggested a taxi service and the valet called the driver for me. We ( 2 persons) shared with 2 more people I was charged $30 for a very short trip to the port. The taxi driver even mentioned that they have an arrangement with the hotel/valet staff.

Overall, this experience felt misleading and unprofessional.

2026-05-21 via Nuitee
N
nickcQ4323YE Friends getaway
10
Amazing service
Pros:

Lazarous was amazing and provide great timely service with a wonderful attitude and really added to my day.

2026-05-19 via Tripadvisor
P
P5431ZScarolb Couples
10
Concert getaway.
Pros:

One night stay for a Journey concert. The venue was in walking distance. Room was clean, bed and sofa were both comfortable, streaming tv. Staff was friendly and very helpful. We would stay here again.

2026-05-17 via Tripadvisor
M
mohammed couple sa
1
Doesn’t worth the money paid for the stay
Pros:

Nothing

Cons:

Everything

2026-05-15 via Nuitee
L
lisadariascott Family Windermere, Florida
2
Disappointing
Pros:

As a Hilton Honors member, I was extremely disappointed with my stay at the Hilton Tampa Downtown. I returned to my room around 11:30 PM only to find that my room key would not work. I went down to the front desk and was given a new key card. I went back upstairs — still didn’t work. I went back down again for another card, and once again it failed. After a third trip downstairs, the staff finally realized the keypad on the door itself was broken. I then had to go back upstairs yet again and wait for an engineer late at night to fix the lock just so I could get into my room.

This was beyond frustrating and completely unacceptable, especially at a hotel charging premium prices. To make matters worse, some of the electrical outlets in the room were literally coming out of the wall, which felt unsafe and poorly maintained.

For the amount Hilton charges and the standards I expect as a Hilton Honors member, this was a horrible experience. I expected much better service, maintenance, and overall attention to guest comfort and safety. how much

2026-05-13 via Tripadvisor
R
Rekha couple us
4
2026-05-13 via Nuitee
H
H5979FSjorges Family
10
Excellent service!!
Pros:

Had an awesome experience at the Hilton Downtown Tampa thanks to Harrison and Zander at valet. Both were professional, quick, and extremely friendly from the moment we arrived. They took great care of my car and made the whole experience smooth and stress-free. Customer service like this really stands out. Highly recommend!

2026-05-08 via Tripadvisor
A
Artur couple pl
10
Pros:

lokalizacja

Cons:

dość ubogi sklepik

2026-05-03 via Nuitee