Andaz West Hollywood, By Hyatt

Hotels
Andaz
8.8 (787 reviews)
8401 Sunset Boulevard , Los Angeles , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Comfortable Rooms
Cons:
Noise Issues
High Security Deposit
Breakfast Quality

Categories

Cleanliness
8.51
Some guests mentioned cleanliness positively, but road noise affected overall comfort indicating potential concerns.
Service
9.48
Guests highlighted outstanding and friendly staff, although a few had issues with specific service requests.
Location
9.52
The hotel is perfectly located, close to many attractions, which guests universally appreciated.
Room Quality
8.47
Rooms were described as clean and comfortable, but some had issues with noise and limited view.
Amenities
9
Nice complimentary treats and rooftop pool mentioned as positives, though some criticized the breakfast quality.
Value for Money
8.46
Some guests felt the prices did not match the quality of certain amenities.
Food and Beverage
8.01
Breakfast quality did not meet expectations for a hotel at this price point.
Overall Experience
8.98
Despite some shortcomings, the overall stay was enjoyable with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:52

Property Description

Rooftop Pool and Onsite Dining
Just a 5-minute walk from the Sunset Strip, the Andaz West Hollywood - a Concept by Hyatt offers a luxurious experience with its rooftop pool and onsite dining options. Guests can indulge in California cuisine at RH restaurant, known for its "market to table" dishes, or unwind at RH Bar with signature cocktails.

Modern Rooms with Complimentary Amenities
Each room at the Andaz West Hollywood features a flat-screen TV, electronics docking station, and free WiFi. Guests can also enjoy complimentary non-alcoholic beverages, snacks, bathrobes, and toiletries, ensuring a comfortable stay.

Convenient Facilities and Nearby Attractions
The hotel provides a business center and fitness center for guests' convenience. Located close to Beverly Plaza and Hollywood, the Andaz West Hollywood is the perfect choice for travelers seeking both leisure and business amenities.

Book your stay at Andaz West Hollywood for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 787 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.98
D
Danielle couple us
5
2026-06-11 via Nuitee
M
Marilyn couple us
7
2026-06-08 via Nuitee
T
Tere solo_traveller mx
10
Nice short stay. I would return.
Pros:

Good value, big room, cool vibes.
I liked the free water and snacks.
Staff was super nice!!

Cons:

There’s some outside noise, but they offer earplugs. There were some mini details of maintenance in the room that need to be taken care of.
Also the lighting in the room is a hassle, 4 lamps that have to be turned on individually.
The bathroom is very small in proportion to the room size.
I ordered a lox and bagel for breakfast and it was just ok, for the setting of the hotel, I expected the good salmon, not the regular one.

2026-06-06 via Nuitee
R
robert couple th
5
Pros:

Pas grand chose

Cons:

Il fait froid partout sir conditionné à fond partout
Équipement sanitaire vieux

2026-06-05 via Nuitee
J
Julian solo_traveller au
6
2026-06-02 via Nuitee
G
güclu murat family_with_children tr
9
2026-06-01 via Nuitee
M
Martin solo_traveller au
9
Good for a short stay.
Pros:

The room was good. Large and clean

Cons:

Location on Sunset Blvd is noisy.

2026-05-26 via Nuitee
L
ljsw93 Family Liverpool, Merseyside, England
10
Perfect hotel in a perfect location!
Pros:

From the moment we arrived nothing was a problem for the staff — they upgraded our room for us complimentary as we were on honeymoon. We were given the Tutti Frutti suite and it was absolutely perfect! 2 big beds that slept myself, husband and then our two children in the other — extremely spacious and super comfortable! Excellent views of sunset boulevard also. The free snacks at reception daily is also a cute bonus. The breakfast option was fantastic — the staff at breakfast were brilliant and always so kind to us and the children! Would recommend here.

2026-05-19 via Tripadvisor
V
Virginia family_with_children us
10
2026-05-18 via Nuitee
Z
Z1166NWrl NONE Chicago, Illinois
10
Enjoyed my stay
Pros:

Beautiful hotel and great service. Hyatt honors members receive extra Care. The service was excellent in the breakfast was very good

2026-05-12 via Tripadvisor
S
sleep007 Couples Lancashire, England
6
Hoped for Better
Pros:

Have used Andaz before and considered them a high quality quirky blend.

I’d say this one provides a good image in the reception area but that hides tired (albeit good sized) bedrooms. We were also offered a $15 per night upgrade to be at the front of the hotel which we took. In hindsight good service would have provided the best room available without charge and being at the front (street side) meant a lack of sleep from the busy streets.

No in room refreshment facilities but you can refill water at water stations across the floors or get coffee and a few complimentary treats (breakfast bars, crisps etc. at reception. Despite this the front of desk were professional and friendly.

Rooftop pool was small and busy. They put too much of this limited space to at a cost cabanas that stayed empty most the time they were there.

To be fair we wouldn’t come back to WeHo again though, if we did, we’d look for better options.

2026-05-07 via Tripadvisor
J
jacquelinefogartys NONE
10
WeHo Andaz is fantastic
Pros:

This place is awesome. Great location, great service. We were here for a night at the Hollywood bowl. We will always stay at this Andaz.

2026-05-07 via Tripadvisor
I
Ihsene solo_traveller fr
10
Pros:

amazing stay

2026-05-03 via Nuitee
T
T8206YHjasonl NONE
6
Broken elevators, no free breakfast
Pros:

Do not eat at the overpriced hotel restaurant. Breakfast is not complimentary. $120 for eggs, smoked salmon, sausage, a banana and orange juice is ridiculously overpriced.

Furthermore, the hotel doesn't have backup when the hotel elevator breaks, only one service elevator .

2026-05-02 via Tripadvisor
H
heatherdB5684OM NONE Newport Beach, California
10
Convenient location, friendly staff, and high quality food & room product
Pros:

Great location, friendly staff, spacious rooms, and awesome rooftop pool. Pool gets crowded so you have to go early. A lot of locals using Resort Pass and the hotel doesn't really monitor it. Right next to Comedy Store and walking distance or short uber to destination places without being in the riff raff. We felt very safe also. Will definitely stay again!

2026-04-29 via Tripadvisor
family_with_children au
10
2026-04-21 via Nuitee
L
Laura family_with_children gb
9
2026-04-21 via Nuitee
X
X5164SLgiuseppes Business
10
Riot Hyatt Would Be Proud
Pros:

Very nice hotel with wonderful staff and excellent location. Plus, Led Zeppelin stayed there. It's a great place, do it!

2026-04-19 via Tripadvisor
3
368suzanner Family
10
Don't hesitate to book here!
Pros:

We had such an incredible stay at the Andaz West Hollywood, especially as Hyatt guests of Honor, and I truly can’t say enough good things—especially about Jessie and Nathan.

We arrived very early in the morning, well before check-in, and I was unfortunately dealing with pretty severe vertigo. The staff went above and beyond to help us get into our room early so I could lie down and recover. That level of kindness and care meant everything to us and completely set the tone for our stay.

From there, everything was just fantastic. The breakfast each morning was phenomenal, the poolside service (those icy drinks!) was perfect, and the views from our 10th-floor room were absolutely stunning. We also loved the thoughtful touches—like the complimentary snacks when returning from our day trips and the soda water always available in the lobby.

Every single staff member we encountered was warm, welcoming, and genuinely helpful. It made the entire experience feel elevated and special.

We truly cannot wait to come back. Thank you again to Jessie and the entire team for such a memorable stay!

2026-04-09 via Tripadvisor
D
DOUGLAS couple us
3
Cons:

Outdated and musty rooms m, weird layout and lighting

2026-04-08 via Nuitee