Jumeirah Carlton Tower London

Hotels
•
Jumeirah
10 (306 reviews)
Cadogan Place , London , gb
+44 20 7235 1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
High pricing
Gym equipment issues

Categories

Cleanliness
10
Most reviews noted cleanliness as a positive factor.
Service
10
Staff received high praise for their positive energy and responsiveness.
Location
10
Location was consistently mentioned as excellent, especially proximity to attractions.
Room Quality
10
The room quality was highlighted as stylish and comfortable.
Amenities
10
Positive mentions but a noted issue with gym facilities.
Value for Money
10
Some reviews indicated the price as being high, particularly for certain room types.
Food and Beverage
10
Food quality during events received outstanding feedback.
Overall Experience
10
Overall experience was portrayed as exceptional across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:47

Property Description

Luxurious 5-Star Hotel in Knightsbridge

Spa, Pool, and Gym: Indulge in relaxation at the spa, take a refreshing dip in the pool, or stay active at the well-equipped gym.

Gourmet Dining: Enjoy exquisite dining experiences at the hotel's two restaurants, offering a culinary journey for your taste buds.

Prime Location: Explore London's finest attractions with ease, being just minutes away from Hyde Park, Harrods, and designer stores on Sloane Street.

Experience luxury and convenience at The Carlton Tower Jumeirah. Book now for an unforgettable stay.

Important information:

Please note that the hotel does not accept Solo card as a method of payment.

Free internet access does not apply for meetings and events.

This 5-star hotel in the district of Knightsbridge includes a spa, pool and gym. The property is a 5-minute walk from Hyde Park, Harrods department store and a number of designer stores on Sloane Street.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

10
Based on 306 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
E
Eiman • couple • kw
10
2026-08-08 • via Nuitee
T
Tarek • extended_group • eg
9
Pros:

Everything

Cons:

Nothing

2026-08-05 • via Nuitee
B
Basel • couple • ae
10
2026-08-04 • via Nuitee
J
Jana • couple • eg
5
Cons:

They charged us for breakfast even thought the restaurant told us its for free and they took the money from the deposit which is technically taking something without my approval

2026-07-24 • via Nuitee
J
John • extended_group • gb
10
2026-07-03 • via Nuitee
S
Sakina • solo_traveller • ae
10
2026-06-28 • via Nuitee
S
Sakina • solo_traveller • ae
10
Pros:

The staff

Cons:

The room

2026-06-28 • via Nuitee
S
SIMRAN • solo_traveller • gb
3
2026-06-02 • via Nuitee
A
Ashum • family_with_children • gb
10
Fantastic stay as always. Could not ask for a better service and staff
Pros:

We have come to this Hotel a few times. All round very helpful staff and friendly. The staff always help to help and the standards were fantastic overall.

Cons:

To be honest we loved it. There was nothing in particular we didn’t like, maybe the hours for kids at the pool could have been more.

2026-06-01 • via Nuitee
4
406sanjaya • Business
10
Fantastic Stay
Pros:

Wanted To Give You Feed Back On Our Stay @ The Weekend
We Were Checked In By A Delightful Young Lady On Saturday @ 4.00pm , Who Was So Welcoming

Really Appreciated The Upgrade On The Room Which Had A Beautiful View With A Balcony
As Well As Being Spacious, The Room Was Immaculately Clean
Absolutely Loved The Special
Thank You For The Cake & Fresh Fruit
Very Nice Touch On The Slippers With My Initials On it
The Dressing Table With The Mirror & Light Is A Brilliant Idea
All
Everything Was Beautifully Laid With Very High Quality Materials, Including Little Things Like The Wine Opener

We Dinned @ La Masion , The Meal Was Delicious & Service Up To The Mark.
We Ended The Evening By Having Your Signature Dessert ( Vanilla Cake ) That Tasted Fantastic

The Next Day The Service At Breakfast Was Exceptional & The Egg Royal Was The Best I’ve Ever Had , Cooked To Prefection
I Am A Well Traveled Man & I Must Say That This Was One Of My Best Hotel Stays In The World

Congratulations You & The Entire Jumeriah Carlton Team For Running Superb True 5 Star Hotel In London .

Sanjay Anand MBE

2026-05-18 • via Tripadvisor
V
Voyage28445747936 • Friends getaway
10
Excellent hotel nr Harrods
Pros:

Truly excellent
Hotel is outstanding, pool was welcome, location was close to Harvey nickels harrods and all the shopping. Cosy rooms looking over the park

2026-05-16 • via Tripadvisor
6
681baderb • Business
10
Excellent experience
Pros:

Jumeirah Carlton tower An excellent experience from Front desk to the end . Thank you so much Samanta for making our stay so enjoyable. We hope to be back soon

2026-05-05 • via Tripadvisor
H
HAZZZ123 • Couples
10
Recent stay at Jumeirah Carlton tower
Pros:

I recently had the pleasure of staying at the Jumeirah Carlton Tower, and I would like to commend Jonathan Ciammella from the Customer Care team for his exceptional service. Jonathan was highly professional, attentive, and genuinely committed to ensuring a comfortable and enjoyable experience throughout my stay.

2026-05-04 • via Tripadvisor
T
Taimur • couple • ae
10
Perfection in all ways possible.
Pros:

Everything. Best hotel in London by far.

Cons:

Nothing to dislike.

2026-04-30 • via Nuitee
S
Sara • solo_traveller • sa
2
2026-04-25 • via Nuitee
K
KellysHolidays • Friends getaway
8
Lovely hotel, pool challenging
Pros:

This is a lovely hotel, in a great position. Rooms are light and airy, and great food outlets to chose from. Fabulous breakfast. In many ways this is a hotel that would get a 5* rating, however, we booked for the pool. The pool is lovely, however getting in and out is a challenge. Due to an injury my wife needs a rail to hold on going up and down steps. That made the pool inaccessible for her, as there are just hidden steps. It is also a challenge for those with small children. So if you don't use the pool, or don't need a rail when getting in and out it is a fabulous property, however for that reason, we won't return

2026-04-24 • via Tripadvisor
T
Tursunboy • solo_traveller • uz
8
2026-04-14 • via Nuitee
A
Aljumeriah • Family • Dubai, Emirate of Dubai
2
General manager, did not bother his self and see my situation. want to kick me out of hotel to not call police,he want his mista
Pros:

They treat my daughter and me very bad and took Manager permission to let my daughter stay for awhile but I’m shocked that they allow drunk men share her table

2026-04-13 • via Tripadvisor
E
Emre • couple • tr
10
2026-04-13 • via Nuitee
W
Warburton • solo_traveller • gb
9
2026-04-11 • via Nuitee