Millennium Hilton New York One UN Plaza

Hotels
•
Hilton Hotels & Resorts
7.8 (2236 reviews)
One United Nations Plaza , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good views
Welcoming staff
Cons:
Understaffed
Poor customer service in billing

Categories

Cleanliness
6.91
Room was ok but well used, implying some concerns with cleanliness.
Service
8.38
Front desk staff were welcoming and courteous, though some issues with customer service reported.
Location
8.42
Within 30 minutes walk to main attractions and had a brilliant view.
Room Quality
7.87
The room was spacious and had a perfect city view, but noted as well used.
Amenities
7.4
Breakfast and service were ok, but bar opens late which affected guest experience.
Value for Money
7.86
Overall experience was good given the hotel's offerings and location.
Food and Beverage
7.91
Hotel restaurant was good in service and food.
Overall Experience
7.68
A mix of good service, views, and some issues were experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Luxurious Accommodations
The Millennium Hilton New York One UN Plaza, located in Manhattan’s East Side, offers elegantly designed guest rooms equipped with 42-inch flat-screen TVs, desks, and safety deposit boxes. Enjoy breathtaking views of the East River or the iconic New York City skyline from the comfort of your room.

Dining Options
Indulge in a variety of culinary experiences at this hotel, including a grab and go café, a full-service restaurant, and an executive lounge. Whether you're in the mood for a quick bite or a gourmet meal, the hotel has you covered with its diverse dining options.

Prime Location
Conveniently situated just 644 meters from the Grand Central Terminal, and in close proximity to famous landmarks such as the United Nations Headquarters, Times Square, and the Empire State Building, this hotel is the perfect choice for travelers looking to explore the best of New York City.

Experience luxury, convenience, and exceptional service at Millennium Hilton New York One UN Plaza. Book your stay now!

Important information:

Please note that all ages are charged for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 48.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 2236 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
D
Departure44066384615 • Couples • Kingston-upon-Hull, East Riding of Yorkshire, England
8
Unforgettable Trip
Pros:

Excellent hotel with exceptional customer service.
Travelled for my wife’s 40th birthday and was our first visit to NYC.
We were upgraded to a corner room on floor 38. The location of the hotel in East Midtown meant views were unbelievable (no photo could do it justice) with nearly all skyscrapers visible towards Manhattan. I genuinely spent most my time when in the room gazing out the panoramic windows.
The hotel is only a 10 min walk from Grand Central and 20 mins from Times Square.
Only marked down slightly because we were wanting a little lay in on our last day, but were woken by maintenance and constant drilling at 7am. But please, don’t let that put you off this hotel!
Thank you for an unforgettable stay.

2026-05-30 • via Tripadvisor
C
crigandola • Couples • Portskewett, Monmouthshire, South Wales, Wales
8
Our 1st time in NY
Pros:

The closest hotel to the United Nations and half a mile from Grand Central Station.
Beautiful views of Manhattan and the East River skylines. Staff very professional and friendly. Good food and prices reasonable for NY.

2026-05-29 • via Tripadvisor
F
FrequentFlier590130 • Family
10
UN Cafe - Millennium One Hilton UN Plaza
Pros:

Big thank you to Nana and Elizabeth in the UN Cafe inside the Millennium One Hilton UN Plaza They were so cheerful and welcoming and helped me and my mum with our purchase Great staff 😊

2026-05-28 • via Tripadvisor
H
Herman • family_with_children • gb
9
Pros:

Excellent views

2026-05-28 • via Nuitee
F
Filip • solo_traveller • pl
10
2026-05-28 • via Nuitee
H
Hitaisini Himadri Tanaya • couple • nl
8
2026-05-28 • via Nuitee
H
Hellen • solo_traveller • za
8
Cons:

The repair work that was underway...the drilling was just above my allocated room and it was almost impossible to do any work as I was there on business

2026-05-27 • via Nuitee
A
Anthony • couple • us
5
2026-05-27 • via Nuitee
S
Shelby • couple • us
9
Unstressful
Pros:

This property had a wonderful view, Brandon had checked us in to the hotel on Saturday Afternoon and he was so very kind and helpful through the whole process, he had selected us a room with a beautiful view of the city and river on the 39th floor. It has a peaceful atmosphere when it wasn’t busy as well, which was usually late afternoons :)

Cons:

I will say the rooms are not very sound proof, just to be warned, noisy neighbors are always a possibility, which is what we experienced on our last night there, otherwise the stay was mostly calm and quiet

2026-05-27 • via Nuitee
M
Mariam • solo_traveller • td
10
Pros:

Ce j'ai aimé le plus c'est l'accueil des personnels et leus services

Cons:

Le prix des chambres , les taxes exorbitant et la caution qu'on prends qui ne retourne pas intégralement

2026-05-26 • via Nuitee
H
howdog14 • Couples
6
Location is pretty much the only thing this hotel has going for it
Pros:

This is the second time we’ve stayed at this hotel. It’s conveniently located to an area of the city that we visit often. The rooms are clean. However the employees mostly all leave something to be desired - not particularly friendly or courteous. There is a $38 resort fee charged per night which can be used on food & beverage. Hilton Gold members receive a F&B credit of $18 pp (max $36). And it’s not difficult to use it because everything is stupidly expensive - I bought a cookie and a yogurt parfait for $20! We will stay again if it’s priced right but it will only be because it’s convenient for us and will have absolutely nothing to do with the service provided or the loyalty benefits received.

2026-05-25 • via Tripadvisor
T
tcdehaas • Couples • Beacon, New York
2
Would not recommend
Pros:

Room was filthy!
Considering this is a somewhat upscale hotel, you would expect premium quality across the board, in all aspects, this was not the case.
While certainly well situated, with generally good service, the cleanliness left a LOT to be desired.
Room was dirty and dusty, old underwear (seriously?) and bottles under the bed, and it's hard not to notice the dust riddled vents, could use a thorough cleaning.
For the record, this was room 3307.
Bottom line, I will not be back, and most certainly won't recommend this pigsty.

2026-05-22 • via Tripadvisor
R
R4968GJolivers • Couples
4
Great location, some bad staff
Pros:

The hotel is located in a great spot of NYC. Cause of its proximity to the UN it’s super safe and you have Grand Central as your nearest subway so it’s really nice to see that every day. We frequently went to the 711 and Romanos pizza just a 10 min walk away and were overall incredibly happy with the location. Though some things to work on. Upon arrival the gentleman at the front desk was incredibly rude and cold. Immediately asked for a $500 deposit and got upset when we didn’t know about this and challenged him. He then said ‘pay the deposit or don’t stay here’ after that interaction we were given the room key. There seems to be 2 sides to the hotel. A fancy side with a nicer lift, and carpets and the standard side for the cheaper rooms (where ours was). Upon checking in, the room was in a real state. Dirty towels, half eaten food, earplugs on the floor. I went down to the front desk and asked for another room (we’d been up for 24hrs) the lady was incredibly apologetic, sweet and kind and upgraded us to a corner suite in the nicer side of the hotel. This room was all clean, though there were still burn marks and makeup stains in the carpet. My final gripe about the hotel was the breakfast menu. We had been told we had $45 per person per day menu credit in the restaurant. The buffet breakfast was this price so we bought two. Upon paying we were not allowed to charge it to the room, thus we didn’t use this credit?
Overall an alright spot, just know you will be paying $100s more in local fees and other charges.

2026-05-21 • via Tripadvisor
A
Altamir • couple • us
10
2026-05-20 • via Nuitee
M
marnitaw2026 • Family
2
Room nastier than a motel 6
Pros:

The room carpet was filthy. The lamp shades were dirty and had reminants of bed bugs. The mattress was lumpy/ lopsided and when I pulled back the sheets there was a big piss stain in the mattress. The windows were smudged and dirty too. Ordered room service that never came, but was charged to the room. That room 4041 was in terrible condition and allowed to be assigned to us…that says a whole lot about this hotel. Says a lot about the Hilton brand…TERRIBLE!!!!

2026-05-17 • via Tripadvisor
M
michael • couple • za
9
It was excellent very comfortable and had all I needed.
Pros:

Large room,nice gym and great location.

Cons:

No kettle in the room.

2026-05-17 • via Nuitee
J
joetK8192OT • Family
10
Kind and courteous with helpful recommendations
Pros:

The best service you could ask for.

2026-05-16 • via Tripadvisor
R
Rita • couple • us
5
Cons:

There was no water available in our room during our stay. In addition, we were given a voucher and told that we could eat at the café with a credit of about $38 included. However, we are now being charged $43.60 due to what appears to be incorrect or misleading information provided by the hotel staff.

We would appreciate clarification on these charges and a resolution to this issue as soon as possible.

2026-05-15 • via Nuitee
S
Shahrul Annuar • extended_group • my
9
2026-05-13 • via Nuitee
P
President streets • couple • us
10
Excellent stay no brainer
Pros:

My favorite place to stay ! Not to far from times square apartment size rooms great staff super clean

Cons:

There’s nothing not to like

2026-05-13 • via Nuitee