Hyatt Regency O'Hare Chicago

Hotels
•
Hyatt Regency
8.2 (1980 reviews)
9300 Bryn Mawr Avenue , Rosemont , us
+1 847-696-1234

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenience
Cleanliness
Cons:
Service issues
Price concerns

Categories

Cleanliness
7.45
Some reviews mentioned cleanliness positively, while others cited issues like leaking ceilings.
Service
8.45
Positive feedback on staff politeness and helpfulness, though some service issues were raised.
Location
8.95
Great location for airport convenience as mentioned in multiple reviews.
Room Quality
7.45
Mixed sentiments about room conditions, mentioning some rooms felt outdated.
Amenities
8.45
Amenities were acknowledged as satisfactory with few negatives.
Value for Money
7.95
Generally good value, but some reviews indicated that prices felt high.
Food and Beverage
8.45
Food quality at the restaurant received positive remarks, especially breakfast.
Overall Experience
8.45
Overall good experiences noted, though with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:43

Property Description

Convenient Location and Connectivity
Connected to the Donald E. Stephens Convention Center and minutes from O’Hare International Airport, our contemporary hotel offers free 24-hour airport shuttle services.

Modern Amenities
Enjoy a 65-inch flat-screen TV, work area, and iPod docking station in every room. Indulge in classic American dishes at O’H American Grill and unwind with cocktails at Red Bar & Lounge.

Fitness and Event Facilities
Stay active at the 24-hour fitness centre and utilize our 110,000 square feet of meeting space. With a gift shop and dry cleaning services, we've got you covered.

Book your stay at Hyatt Regency O’Hare for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The complimentary shuttle runs every 30 minutes from 0:00 to 4:00 and every 20 minutes from 4:00 to 23:59.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8.2
Based on 1980 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
M
Mihail • family_with_children • us
10
Pros:

The best

Cons:

Service

2026-07-25 • via Nuitee
A
ADRIAN • solo_traveller • co
10
2026-07-25 • via Nuitee
R
Raymond • couple • us
5
It was a nice stay but probably wouldn’t go back
Pros:

It was a nice place to stay

Cons:

AC didn’t work properly and parking is a little steep

2026-07-24 • via Nuitee
A
Alon • family_with_children • il
10
2026-07-24 • via Nuitee
D
Danielle • solo_traveller • us
9
Pros:

The check-in was easy and quick. Staff very friendly and helpful

Cons:

Traffic

2026-07-24 • via Nuitee
S
scottiew991 • NONE
10
We expect the best, Hyatt always delivers it!
Pros:

Every time we stay, we have come to expect that our rooms will be spotless, the coffee to be stocked along with condiments. The beds are always comfortable, and the shower is always clean. This time we thought we didn't have a Refrigerator, but it was conveniently located right under the coffee maker.
I always expect good service and accommodations when staying at the Hyatt Regency and they never let me down. Can't wait till the next time we have to stay somewhere and Hyatt is there!

2026-07-23 • via Tripadvisor
J
JAVIER • solo_traveller • us
10
2026-07-23 • via Nuitee
J
janecek • couple • us
10
2026-07-23 • via Nuitee
S
Samantha • solo_traveller • us
10
great experience. Would definitely book with Hyatt again.
Pros:

The suit I was in was great. It was clean and very roomy. The location of the hotel was minutes from where I was working which was convenient. Overall, great hotel

Cons:

There wasn't a tub, but it wasn't a huge deal. Paying to park doesn't really make much sense to me since you're already paying to stay there.

2026-07-23 • via Nuitee
U
ulrich • solo_traveller • de
6
2026-07-23 • via Nuitee
S
Suhaib • family_with_children • us
1
2026-07-22 • via Nuitee
P
Pamela • family_with_children • us
7
Overall it was a nice stay. The breakfast buffet was awesome and I loved the hours of service
Pros:

The hotel was very nice and clean. The staff was friendly. The room was very nice and comfortable.

Cons:

The hotel was overbooked and I had to sleep in with relatives on the first day. The receptionist tried to accommodate me by having me to stay in another hotel.

2026-07-22 • via Nuitee
C
Charles • couple • us
8
2026-07-22 • via Nuitee
F
Foxso • NONE • Midland, Texas
6
Only a weekend, nothing more.
Pros:

Getting the parking arm to go up was a nightmare. The front desk couldn't help me, I had to call the number and pay an additional night on top of what what settled up in front. Room smelled like a sewage drain. Beds were uncomfortable, we were able to feel every spring in the mattress. Our housekeeper was very nice and did an amazing job. The food was good and employees were very nice and attentive.

2026-07-20 • via Tripadvisor
F
Felicia • couple • us
10
Relaxing
Pros:

The staff was very helpful.

Cons:

Parking

2026-07-20 • via Nuitee
A
Ashley • couple • us
10
2026-07-20 • via Nuitee
B
Bobby • solo_traveller • us
10
Was stranded at airport flights was cancelled my dad went to work and got me a room with Hyatt and I got a good rest and
Pros:

Everything

Cons:

Nothing

2026-07-20 • via Nuitee
G
Grady • couple • us
9
2026-07-20 • via Nuitee
D
David • solo_traveller • us
9
2026-07-20 • via Nuitee
F
Franklin • solo_traveller • us
8
I'd stay there again!
Pros:

the location was great. It was close to the airport and walking distance to the train station., The room was perfect size, it was clean, quiet, and comfortable. I spent more for a filthy room at a Wyndham Hotel near the Anchorage airport two weeks ago.

2026-07-20 • via Nuitee