Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
Cons:
No room service

Categories

Cleanliness
8.13
Rooms were spacious, clean and well appointed.
Service
9.1
Staff was friendly and competent, courteous, professional and eager to assist.
Location
9.14
Location is great; in walking distance to everything.
Room Quality
8.59
Newly renovated rooms with sleek and stylish decor.
Amenities
8.62
Fitness center was top notch and there were on-site restaurants.
Value for Money
8.58
Great value for a stay in Chicago.
Food and Beverage
8.63
Food and liquor in the hotel were convenient.
Overall Experience
8.8
Overall a fantastic stay and will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:22

Property Description

Luxurious Riverside Hotel in the Heart of Chicago

On-Site Dining Options: Indulge in fine chops and seafood at Stetsons Modern Steak + Sushi, grab Starbucks coffee at Market Chicago, enjoy signature cocktails with city views at BIG Bar, or savor sandwiches and salads at American Craft Kitchen and Bar.

Convenient Amenities: Stay connected with free WiFi, keep fit at the 24-hour fitness center, and unwind at the spa. Each room includes a flat-screen TV, iPod docking station, desk, and seating area.

Wide Array of Services: Benefit from car rental, concierge staff, in-room dining, ticket services, and environmentally-friendly initiatives like the babies travel lite program. Laundry and dry cleaning services are also available.

Book now to experience the epitome of luxury and convenience at Chicago Hyatt Regency!

Important information:

Bookings on and beyond January 01, 2024 - A daily destination fee of $30.00 pretax (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience.

Please find below the services and experience:

· Daily $25 Dining Credit for Dinner after 5pm in: Stetsons Modern Steak and Sushi, Big Bar, and American Craft Kitchen & Bar

· Daily Premium Guest room Internet

· Discounted Daily Parking

· 10% Discount on Luxury Car Service through our preferred transportation provider

· 20% Discount on apparel in Market Chicago

· Discounted Access to Lake Shore Fitness

· 15% discount on shoe shines provided by Spa Di LafronzaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.7
Based on 3132 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
E
Elisabetta • couple • it
8
2026-08-28 • via Nuitee
V
venkata • family_with_children • us
10
Very comfortable
Pros:

Good , clean and ideal location

2026-08-27 • via Nuitee
P
Pauline • couple • us
9
Had a great one week stay. Definitely would come back.
Pros:

Very friendly staff. Good buffet breakfast. Loved the layout of the room

Cons:

The corridors in west building were freezing!

2026-08-27 • via Nuitee
C
Chrystalla • couple • cy
7
2026-08-26 • via Nuitee
T
Tim • extended_group • us
9
Pros:

Location. Clean and spacious room, beds comfortable, liked the divan by the window. Great location, friendly staff.

2026-08-26 • via Nuitee
J
J • family_with_children • us
8
2026-08-26 • via Nuitee
D
Delisa 1 • couple • us
8
Overall one night stay was OK
Pros:

I stayed one night at hotel because I went to the chosen Fews at Jackson Park. The nachos and wings were good at the hotel restaurant. They had a fridge no microwave. The bed was comfortable. I would stay again

Cons:

The room was not clean I saw hair in bathroom floor and on table. I did inform the front desk she did offer me a new room. I was comfortable already in my room so I decline overall it was ok stay.

2026-08-25 • via Nuitee
M
Maria • family_with_children • gr
7
2026-08-25 • via Nuitee
F
Francine • couple • us
8
It was perfectly located, but it was definitely over priced. I know it was a concert in town but it was too much, but it
Pros:

Location

Cons:

Price

2026-08-25 • via Nuitee
D
Deante • couple • us
10
2026-08-24 • via Nuitee
E
Erika • family_with_children • us
10
2026-08-24 • via Nuitee
K
Khrystyna • family_with_children • us
9
2026-08-24 • via Nuitee
L
Laura • couple • us
10
2026-08-24 • via Nuitee
M
michael • family_with_children • gr
3
Choose an other location for same price
Pros:

Location

Cons:

Very bad room service and cleanliness

2026-08-24 • via Nuitee
S
Shameeka Johnson • family_with_children • us
9
2026-08-24 • via Nuitee
K
Kara • couple • us
10
Will mos def go visit it again. It was near everything
Pros:

They were very accommodating and had great customer service, $25 food or drink credit. They have 3 restaurants in there.

Cons:

The neighbors were annoying. We were playing music Saturday at like 5pm and “did a noise complaint” it was 5pm!

2026-08-24 • via Nuitee
H
Humberto • couple • pe
9
2026-08-24 • via Nuitee
A
Alvin • solo_traveller • us
9
Little things like the folding of the toilet tissue, the opening of the tissue box in the bathroom
Pros:

The staff was very professional

Cons:

The cleaning staff could have been more attentive.

2026-08-23 • via Nuitee
R
rafael • family_with_children • br
9
2026-08-23 • via Nuitee
F
Francisco Javier • family_with_children • es
9
Excelente ubicación y servicio
Pros:

Si

2026-08-22 • via Nuitee