Hyatt Regency Houston Downtown

Hotels
Hyatt Regency
8.8 (1683 reviews)
1200 Louisiana Street , Houston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great valet service
Clean rooms
Convenient location
Cons:
Sewage smell in some rooms
Small fitness center

Categories

Cleanliness
8.2
Rooms were clean and comfortable, standard quality for this hotel tier.
Service
9.7
Exceptional service highlighted by multiple reviews, particularly by valet staff.
Location
9.2
Convenient location with access to various attractions and restaurants.
Room Quality
8.2
Rooms are satisfactory but there were mentions of unpleasant odors.
Amenities
8.7
The hotel offers good amenities and services, enhancing the stay.
Value for Money
8.7
Generally considered fair for the quality of service and amenities provided.
Food and Beverage
8.7
Food options are excellent with positive feedback on restaurant experiences.
Overall Experience
9
Overall a very pleasant stay with highlighted staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:59

Property Description

On-site Dining Venues:
Indulge in a variety of culinary delights at Shula’s Steakhouse, Einstein Bros Bagels, and LobbiBar without leaving the hotel premises.

Luxurious Amenities:
Relax in well-appointed rooms with stunning views of Downtown Houston, equipped with a flat-panel TV, iPod docking station, single-cup coffee maker, and boutique toiletries.

Convenient Facilities:
Take advantage of the heated outdoor pool, 24-hour modern fitness facility, FedEx business center, and ample event space for meetings and conferences. Explore nearby attractions like Houston’s Theatre District and Minute Maid Ballpark, just a stone's throw away.

Experience the perfect blend of comfort and convenience at Hyatt Regency Houston. Book now to elevate your stay!

Important information:

Must be 21 years of age or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1683 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
E
Emmanuel solo_traveller gb
10
I thoroughly enjoyed my stay at the Hyatt—excellent facilities, outstanding staff, and a warm, welcoming atmosphere made
Pros:

Design of the hotel was excellent, provided cool onsite communal areas great for connecting with people. Pool is excellent. Staff were very helpful and I was offered a complementary late checkout which was very kind!

Cons:

Genuinely no complaints

2026-07-03 via Nuitee
K
Kees couple nl
2
2026-07-03 via Nuitee
R
Rodrigo family_with_children br
1
Cons:

Deixei a carteira no restaurante! O pessoal entregou na recepção e sumiu a carteira da recepção! Onde deveria estar seguro a carteira ela sumiu! Absurdo!

2026-07-01 via Nuitee
R
Rodrigo family_with_children br
1
2026-07-01 via Nuitee
K
Kristan couple us
10
Overall, I had a great stay.
Pros:

The service was great. The food at the Spindletop Restaurant was delicious, and the hotel room was luxurious.

Cons:

I don't like hotels that charge guests for parking. It's excessive.

2026-06-29 via Nuitee
A
Ana solo_traveller ar
10
Genial
Pros:

Buenísimo

Cons:

Nada

2026-06-29 via Nuitee
C
carlosnJ9188DQ Business
10
A great experience at Houston
Pros:

Great experience, the staff is so professional and friendly, they have bilingual staff fot those who need assistance. 10/10 experience

2026-06-27 via Tripadvisor
L
Linda couple us
9
2026-06-27 via Nuitee
T
Thomas family_with_children de
10
2026-06-23 via Nuitee
A
Ann-Sofie couple se
6
Cons:

Alldeles för kallt på hotellet. Vi kunde inte ens sitta i baren för att vi frös. Dålig belysning på rummet.

2026-06-23 via Nuitee
S
Shlomi solo_traveller il
7
2026-06-21 via Nuitee
K
ketch2damust Family Austin, Texas
4
2 stars — Outdated, inconvenient location, terrible breakfast options
Pros:

This Hyatt downtown is old and out of the way, with nothing walkable nearby. The nearest decent food is 12-15 blocks away, so plan on walking a while or driving anywhere good.

Breakfast was essentially nonexistent. The only nearby option was an Einstein Bros. Bagels — overpriced, low quality, and slammed with long lines for everything, even just grabbing water. The hotel did have an on-site restaurant, but staff couldn't tell us if or when it was actually open. It never did open during our stay, and no one seemed to know what was going on.

Nothing about the property felt special — it's dated, not charming, and the location works against you for food, coffee, or basically anything within walking distance. You can do much better elsewhere in Houston. I wouldn't stay here again or recommend it.

2026-06-19 via Tripadvisor
P
patriciamL6049RO NONE
10
Great hotel and Friendly staff
Pros:

Stayed here during the Soccer World Cup in Houston. Staff was very friendly, always willing to help with directions, recommendations and general questions. Location was perfect for the event.

2026-06-18 via Tripadvisor
W
Winsomedoctor NONE Brownsville, Texas
10
Decent and comfortable stay
Pros:

We stayed at the Hyatt Regency Houston Downtown for two nights (June 12–14) and had another great experience. Upon arrival, the front desk associate was very welcoming and helpful. We had reserved a room with a king bed and sofa, but seeing that we were traveling with family, she thoughtfully upgraded us to a room with two queen beds, which made our stay much more comfortable.

The room and bathroom were clean, spacious, and well maintained. We were in town for a music festival, so the hotel was quite busy, but the staff still provided prompt and courteous service throughout our stay.

This was our second time staying at this hotel, and both visits have been consistently positive. The combination of friendly staff, clean accommodations, and convenient location makes this an excellent choice. We would definitely stay here again on future visits to the Houston area.

2026-06-18 via Tripadvisor
G
guzyalc NONE
10
We were very pleased with our stay
Pros:

⭐⭐⭐⭐⭐

We had an excellent stay at this hotel. The rooms were clean, comfortable, and well-maintained, and the entire property was welcoming and relaxing. The staff was friendly, attentive, and always ready to help with a smile. We especially appreciated the convenient location, which made it easy to enjoy nearby attractions and restaurants. The amenities were well-kept, and everything exceeded our expectations. From check-in to check-out, the experience was smooth and enjoyable. We would gladly stay here again and highly recommend this hotel to anyone looking for comfort, quality service, and great value.

2026-06-17 via Tripadvisor
P
pianobydesign2000 Business
10
Splurge for the corner room
Pros:

I have been here twice for professional conferences. I highly recommend requesting a corner room. It's a bit farther from the elevator, but much quieter as you do not hear any noise from the atrium. Amenities are great and staff is very professional.

2026-06-15 via Tripadvisor
A
amakao329 Solo travel
10
Great customer service!
Pros:

Estuardo is amazing! The level of customer service he offers is amazing and he is such an awesome representative of this hotel!

2026-06-15 via Tripadvisor
M
Meinke solo_traveller de
8
2026-06-15 via Nuitee
P
paulchristiana2017 NONE
10
Good stay
Pros:

Hotel staff is very helpful, clean room and bathroom, nice pool and workout room, options for food in hotel are limited but other eating options located nearby

2026-06-14 via Tripadvisor
V
V6993CZjoshuah Family
10
Flawless
Pros:

The experience was flawless and simple. CJ with valet parking made us feel welcomed.

2026-06-14 via Tripadvisor