Hyatt Regency Houston Downtown

Hotels
Hyatt Regency
8.8 (1649 reviews)
1200 Louisiana Street , Houston , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great valet service
Clean rooms
Convenient location
Cons:
Sewage smell in some rooms
Small fitness center

Categories

Cleanliness
8.2
Rooms were clean and comfortable, standard quality for this hotel tier.
Service
9.7
Exceptional service highlighted by multiple reviews, particularly by valet staff.
Location
9.2
Convenient location with access to various attractions and restaurants.
Room Quality
8.2
Rooms are satisfactory but there were mentions of unpleasant odors.
Amenities
8.7
The hotel offers good amenities and services, enhancing the stay.
Value for Money
8.7
Generally considered fair for the quality of service and amenities provided.
Food and Beverage
8.7
Food options are excellent with positive feedback on restaurant experiences.
Overall Experience
9
Overall a very pleasant stay with highlighted staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:59

Property Description

On-site Dining Venues:
Indulge in a variety of culinary delights at Shula’s Steakhouse, Einstein Bros Bagels, and LobbiBar without leaving the hotel premises.

Luxurious Amenities:
Relax in well-appointed rooms with stunning views of Downtown Houston, equipped with a flat-panel TV, iPod docking station, single-cup coffee maker, and boutique toiletries.

Convenient Facilities:
Take advantage of the heated outdoor pool, 24-hour modern fitness facility, FedEx business center, and ample event space for meetings and conferences. Explore nearby attractions like Houston’s Theatre District and Minute Maid Ballpark, just a stone's throw away.

Experience the perfect blend of comfort and convenience at Hyatt Regency Houston. Book now to elevate your stay!

Important information:

Must be 21 years of age or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1649 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
C
Carlos couple us
10
It was one of the most cozy relaxing stays I’ve had in awhile.
Pros:

It was very cleaned and cozy.

Cons:

I love it, will be back

2026-05-29 via Nuitee
R
Ricardo couple us
8
Nice
Pros:

Clean and nice staff

Cons:

To expensive

2026-05-27 via Nuitee
S
Sunshine30291147228 Business Amsterdam, North Holland Province
10
Excellent service
Pros:

Had a great stay at the hotel everything was clean and the staff was absolutely amazing with their hospitality. Specifically Estuardo was so helpful upon arrival, recos and how to get to my meetings and where to go after work. Went above and beyond and very sweet

2026-05-22 via Tripadvisor
J
Jean solo_traveller es
8
2026-05-21 via Nuitee
J
Judith solo_traveller gb
10
Best stay for our honeymoon
Pros:

The staff were amazing. So helpful.

Cons:

Nothing

2026-05-20 via Nuitee
Q
Q9751ONbryanm Business
10
Terrific Service!
Pros:

Terrific service and responsiveness from entire staff, including Estuardo who assisted with directions and loading. Well done!

2026-05-19 via Tripadvisor
A
Angela family_with_children us
9
2026-05-18 via Nuitee
J
J5537QDlisaw Business
6
Very basic nothing special for a downtown hotel
Pros:

Very basic media for a downtown city hotel. The beds were extremely comfortable and so is the bedding. The AC worked. The room was dark so you could sleep. Other than that, there’s nothing special about this hotel. The staff was friendly and check-in and checkout was easy. Was there for a conference and the room was bitterly cold. It was 70° outside the hotel and not 90. I don’t understand why you would make something 62° because that’s what it felt like. And I tend to be always hot. I had on a wool sweater for Chicago weather that I normally wear during the winter. The food at the conference hotel was rather good and better than expected. If I was paying for this, I wouldn’t stay there. But my work cover the expenses.

2026-05-17 via Tripadvisor
S
Sharon couple us
8
2026-05-15 via Nuitee
S
shalondriab Family
10
Great stay
Pros:

CJ from valet was great. He was a gentleman and very helpful.

2026-05-14 via Tripadvisor
A
Anna extended_group pl
8
2026-05-11 via Nuitee
J
juliajU5894YQ Friends getaway
10
great stay
Pros:

CJ was amazing at valet and made our experience stress free!! Thank you so much

2026-05-10 via Tripadvisor
R
rodrigo solo_traveller mx
10
2026-05-09 via Nuitee
8
848beccah NONE Thousand Oaks, California
8
Great staffing, lovely hotel and ambience, but bathrooms and microwave could be improved
Pros:

Overall, a lovely stay. I was impressed how well the hotel staff handled the high volumes of high school students in town for a very large robotics competition. Despite the high volumes of people coming and going, the hotel staff kept things orderly and calm. Well done!

We found our room quite comfortable--my son found the pullout sofa better than average for comfort. I somewhat liked the stylish bathroom--nice in appearance, but the glass shower wall doesn't allow you to create an enclosed space so splashed water made the floor slick. We didn't have any accidents, but room aesthetics shouldn't create a (minor) safety hazard.

We were sad to learn there are no microwaves in the individual hotel rooms, nor on the individual floors. The only microwave was in the lobby, but it worked well. (Another hotel guest shared that he resorted to using the iron and set of paper plates to cook his frozen burrito, since he was not aware of the microwave in the lobby. Kudos to his ingenuity!) Perhaps one microwave could be installed for each floor?

2026-05-08 via Tripadvisor
9
97thibaultd Business
10
Great service
Pros:

I had a wonderful time and was impressed by the day to day attention of all tge staff. Great professionals and human beings. I want to highlight particularly the valet guys and Reda who made my day easier everyday.
Thank you areda for the patience, the service and the smile.
Tibo

2026-05-08 via Tripadvisor
R
rkhan3366 Business
10
Great Experience
Pros:

Hotel service was excellent and staff very friendly. Overall a very welcoming, friendly and positive experience. Highly recommended.

2026-05-07 via Tripadvisor
F
Ftrinidad10 NONE Billerica, Massachusetts
10
Great stay
Pros:

this hotel was top notch with a great atmosphere. great service, nice and clean and so friendly. Love the fact that they were willing to accommodate a bunch of Highschoolers' in a nice area during a rainy day, all so they can hangout

2026-05-07 via Tripadvisor
A
Armando couple us
10
Great stay for a short getaway. Will book here again
Pros:

Open concept, offered great amenities and the convenience store being open 24/7 is a wonderful touch if and when needed

Cons:

N/A

2026-05-07 via Nuitee
C
christinabX5396MD NONE
10
We loved our stay!
Pros:

The Hyatt Regency exceeded my expectations in accommodating our robotics team (and many others) for the FIRST Robotics World Championship. The property was clean, updated, and staff was attentive and friendly. Our room was comfortable and spacious. And having the Einstein Bagels on site was so convenient for a quick bite, a coffee, or anything you may have needed, with extended hours. I will also give a shout out to the parents of the kids attending - we have been to hotels for sports before where kids were disruptive and ran wild. With so many business travelers at this hotel, you'd never know just as many kids were staying there too. They were courteous and quiet and I never heard a peep at night. The Hyatt is about a mile from the George R Brown Convention Center, and it was not a bad walk at all. If you want you can take the tunnels, which is cooler and drier depending on weather. Houston is an amazing diverse city, and the Hyatt Regency is situated in the heart of downtown, close to everything!

2026-05-04 via Tripadvisor
B
Bardadze couple us
10
2026-05-04 via Nuitee