Grand Hyatt San Francisco Union Square

Hotels
•
Grand Hyatt
8.4 (2100 reviews)
345 Stockton Street , San Francisco , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Fantastic breakfast
Cons:
Minor issues handled
No major complaints

Categories

Cleanliness
7.76
General sentiment reflects a clean environment during the stay.
Service
8.73
Outstanding service reported particularly in the OneUp restaurant and throughout the hotel.
Location
9.27
Fantastic location in Union Square, nearby public transportation and good eateries.
Room Quality
8.22
Good and clean rooms mentioned positively.
Amenities
8.25
Breakfast buffet was highlighted as fantastic, reflecting good amenities.
Value for Money
8.11
Overall value aligns with positive experiences during the stay.
Food and Beverage
8.76
Breakfast buffet received particular praise.
Overall Experience
8.13
A positive experience highlighted by location, service, and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Luxurious Accommodations
The Grand Hyatt San Francisco Union Square offers spacious, modern rooms equipped with top-notch amenities such as flat-screen cable TVs, Uno-Bitell Media phones with MP3/iPod docking, and designer bath amenities.

Convenient Facilities
Guests can take advantage of on-site dining at the OneUP Restaurant and Lounge, serving delicious American cuisine and cocktails. The hotel also features a 24-hour gym for guests to stay active during their stay.

Prime Location
Located just steps from Chinatown and within walking distance to popular attractions like Fisherman's Wharf and Alcatraz Island, the Grand Hyatt San Francisco Union Square provides the perfect base for exploring the city.

Experience luxury, convenience, and a prime location at the Grand Hyatt San Francisco Union Square. Book now for an unforgettable stay!

Important information:

***Please note: If you book the "Breakfast Included Rate", the breakfast is only applicable for the number of guests in the room at time of booking. Charges will apply for any additional people***

A resort fee is collected at the time of check-in and includes:
- 20% Daily Food & Beverage discount at One Up Restaurant, One up Lounge and Market (Discount will be applied when room key is presented at each outlet)
- Access to digital and world newspapers & 7500 specialty publications via INKL.com or Mobile
- Exclusive USD 6 discount Bay City bike rental with San Francisco self-guided tour (USD 6 dollars off 1 bike rental or guided tour. Other riders in the group will receive 10% off)
- 10% Discount at nearby E&O Restaurant and Izakaya Yoki Restaurant for all food and beverage items (excluding Happy Hour offerings)
- 15% discount off any Big Bus sightseeing tour, booked via QR code
- Package Deliveries (Up to 5 Packages)
- Fee Waived for one Rollaway Bed booked in a King Room/1 per stay
- Complimentary Photo Copies up to 10 pages
- $5 off California Academy of Sciences. See concierge for ticketsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 2100 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.11
Food and Beverage: 8.76
Overall Experience: 8.13
N
Nader Alexander • solo_traveller • us
9
2026-09-18 • via Nuitee
G
GILDA • couple • br
9
HOTEL OTIMO, MAS MUITO CARO
Pros:

O HOTEL ERA MUITO BOM. ATENDEU MINHAS ESPECTATIVAS. SO ACHEI MUITO CARO O BREAKFAST

Cons:

ACHEI MUUTO CARO A DIARIA E O BREAKFAST

2026-09-16 • via Nuitee
P
Peter • family_with_children • at
8
Cons:

Frühstücksbuffet hätte umfangreicher sein können, um 40$ erwartet man sich etwas mehr

2026-09-14 • via Nuitee
U
ute • couple • at
6
2026-09-12 • via Nuitee
D
Daniela • family_with_children • au
10
2026-09-12 • via Nuitee
R
Reyes • couple • us
10
Amazing
Pros:

Loved the room wish it had Netflix

Cons:

Couldn’t connect to tv

2026-09-11 • via Nuitee
A
Alfouaim • solo_traveller • sa
7
2026-09-11 • via Nuitee
S
Seyed Ali • solo_traveller • us
10
2026-09-08 • via Nuitee
V
Vladimir • family_with_children • us
2
2026-09-07 • via Nuitee
S
sangjun • family_with_children • us
10
2026-09-07 • via Nuitee
H
Hunt • couple • us
10
2026-09-07 • via Nuitee
L
Leanne • couple • au
7
Pros:

Breakfast and the bar area were fantastic. It goes to show a smaller menu done well is all you need

2026-09-07 • via Nuitee
S
Siv • family_with_children • no
7
2026-09-06 • via Nuitee
S
shaul • family_with_children • il
5
מקום בינוני שזוהרו מאחוריו.
Pros:

המלון יעיל ומתפקד היטב.

Cons:

חווית האירוח במלון היא ברמה בינונית ומטה. ארוחת הבוקר היתה נוראית וברמה של מלון במדינת עולם שלישי. הבר במלון עושה חשק לברוח. המלון נראה כ"מלון כנסים" שאף אחד לא רוצה להשקיע בו ולשפר אותו.

2026-09-06 • via Nuitee
J
Jeffrey • solo_traveller • us
7
Pros:

Location is good

Cons:

1) The hotel should use room card to access elevator or have security. I saw someone who doesn't seems to be hotel guest can get into elevator. 2) All these destination charges are unreasonable, more like money scams.

2026-09-03 • via Nuitee
G
Gökçen • family_with_children • tr
8
Pros:

Temizlik ve konum çok iyiydi

Cons:

Otopark ve tesis fee adı altında kesilen ekstra ücretler çok yüksekti

2026-09-03 • via Nuitee
L
Lois • family_with_children • gb
10
Awesome stay
Pros:

Centrally located, rooms were spacious and clean. The staff were excellent.

2026-09-03 • via Nuitee
C
Crystal • couple • us
8
I would do it again to book at this hotel
Pros:

As getting to the front the people were welcoming asking if we needed help with getting our stuff.
The room itself was very neat spacious and good view.
The staff was 10/10 with everybody. While waiting to check in they offered free waters.
There was workers waiting to take our bags up straight to the room.

Cons:

The TV was great but it was not a smart TV.

2026-09-03 • via Nuitee
E
eli • family_with_children • il
8
2026-09-03 • via Nuitee
E
Eliav • solo_traveller • il
9
Pros:

מיקום

2026-09-03 • via Nuitee