Hyatt Regency Cincinnati

Hotels
Hyatt Regency
8.4 (1443 reviews)
151 West FIfth Street , Cincinnati , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Outstanding location
Cons:
Issues with service charges
Loud heater in the room

Categories

Cleanliness
8
The hotel is reported as very clean throughout, though some minor issues were noted.
Service
8.66
Service was noted to be excellent with staff going above and beyond for guests.
Location
8.91
Location is outstanding, with convenient access to restaurants and attractions.
Room Quality
8.46
Rooms are clean, comfortable, and equipped with good amenities.
Amenities
8.29
Amenities provided include a pool table, cafe, and complimentary items.
Value for Money
8.25
Value perceived as good, though there were concerns over additional charges.
Food and Beverage
8.19
Food options were available and enjoyed, contributing positively to the stay.
Overall Experience
8.47
Overall a favorable experience, with some minor frustrations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:24

Property Description

Luxurious Accommodation in the Heart of Cincinnati

Convenient Amenities: Enjoy a flat-screen cable TV, refrigerator, and coffee maker in every room, along with a safety deposit box for your valuables.

Relaxation and Fitness: Unwind in the indoor swimming pool or visit the 24-hour fitness centre. The outdoor sun terrace is perfect for soaking up some sun.

Delicious Dining Options: Indulge in meals at the Red Roost Tavern offering breakfast, lunch, and dinner. Grab drinks at the lounge or snacks at The Market.

Ready to experience comfort and convenience at Cincinnati Hyatt Regency? Book your stay now!

Important information:

This air conditioned room includes a flat-screen TV, refrigerator and coffee maker.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1443 reviews
Cleanliness: 8
Service: 8.66
Location: 8.91
Room Quality: 8.46
Amenities: 8.29
Value for Money: 8.25
Food and Beverage: 8.19
Overall Experience: 8.47
T
Terri couple us
10
Location is great staff is great and we enjoyed our stay.
Pros:

The newest, cleanest and in walking distance to a lot of eateries

Cons:

That it was so uncomfortably cold in the building

2026-07-25 via Nuitee
H
heatherbO9491RI NONE
8
Nice hotel, no parking
Pros:

Very nice hotel. The bed and room were so comfortable. Only stayed here one night so didn't use hotel amenities or eat at the restaurant, but the hotel was nice. They do not have a parking lot for the hotel. I had to park in the parking garage across the street and it cost me $33, so keep that in mind when thinking about price.

2026-07-23 via Tripadvisor
C
Crissy family_with_children us
8
2026-07-23 via Nuitee
N
nycgirl3000 Business
8
Good
Pros:

Quiet, very clean, good water pressure. Bed was comfortable; pillows were not. Towels were not great. Overall a very solid choice for a basic business trip.

2026-07-22 via Tripadvisor
G
G2239HJsusans Family
10
Wonderful
Pros:

Perfect location, room was very clean ,staff was excellent

2026-07-22 via Tripadvisor
S
Safari36869848882 Business
10
Good visit
Pros:

Room was very nice. Food from the restaurant was also good and quick service.

2026-07-22 via Tripadvisor
H
H5606DZkellys Couples
8
Hotel was great, but lacked comfortable seating in the room.
Pros:

The staff was all very nice and professional. The room was ok, but for a deluxe king room to only have one chair to sit in was a little lacking in my opinion. There was plenty of empty space to put in another chair or a small sofa. It’s not very comfortable to hang out in your hotel room and the only choices you have are to lay on the bed or sit in one arm chair.

2026-07-22 via Tripadvisor
A
A1737XWmarkt Solo travel
10
Great weekend stay!
Pros:

Great location for the conference I was attending across the street at First Financial Center. Service was great. A little noisy during the day with the parking garage construction across the side street but that's not the fault of the hotel.
Red Roost, the restaurant attached to the lobby had great food and ice cold beer. Very satisfying. I would highly recommend this hotel to anyone.

2026-07-21 via Tripadvisor
L
lisaoV3991YI Family
8
Hyatt never disappoints!
Pros:

We've stayed at Hyatt Regency Cincinnati twice and were satisfied both times.

2026-07-20 via Tripadvisor
X
X8730XUtimt Family Gulf Shores, Alabama
4
Should have been better
Pros:

Smallest hotel room i ever stayed in... bathroom door decided if to could sit on the toilet or brush your teeth. Couldn't get the AC below 77-78 degrees for the first 24 hours.... Front desk answer... We're all hot. Maintenance never returned my service call... Also kitchen's food buffet was super underwhelming with bacon cooked just slightly above raw.

2026-07-20 via Tripadvisor
B
B9482TDcarlas Family
10
Great service
Pros:

Cincinnati OH Hyatt very nice and clean

2026-07-20 via Tripadvisor
B
Brian extended_group us
10
Perfect location for our event
Pros:

Location

Cons:

N/A

2026-07-20 via Nuitee
D
DMD619 Business
10
Perfect For Business Traveler
Pros:

Great location in downtown Cincinnati near all sporting facilities and fine restaurants. Perfect for a business professional.
Families may want to think twice as the pool is indoors and nothing special.

2026-07-19 via Tripadvisor
T
TedVanAcker1 Family
6
Smokey bait & switch
Pros:

I reserved a room through Hyatt that was supposed to have two double beds and a pullout sofa when I got there very late at night (aftermidnight) Christy at the front desk, said that they do not even have that type of room at that hotel. In order to get a room with-two double beds and a pullout sofa we would have had to stay at Hyatt Place. I looked at her and said, but yet our reservation was for the Hyatt Regency. She said yes I told her well. I guess I will have to pay for a second room. She agreed, then promised her employee discount. The next morning, when I went to check out, she had not applied her employee discount. The woman at the desk called the manager. She came in and gave us the employee discount.. other than having to buy the second room with the employee discount. Everything was good. One other thing when we arrived, people were smoking in the lobby as they got off the elevator on our floor. I noticed it reeked of smoke as it did the room.

Thank you

2026-07-18 via Tripadvisor
K
koolkat808 Family Honolulu, Oahu, Hawaii
4
Disappointing
Pros:

This property did not seem up to Hyatt standards. It was a relative bargain on points, but we experienced some issues during our stay.

I’ll start with the pros:
--Check in was pleasant, front desk recognized my Globalist status, and provided a room upgrade to high floor and accommodated request for 2 queens vs the 1 king that was booked using points. That was much appreciated.
--Daily Globalist breakfast at Red Roost Tavern was very good. The food was well seasoned and well prepared, they accommodated special requests with no problem, and service was great.

Unfortunately, the cons outweighed the pros:
--Housekeeping took very long to deliver requested items, with multiple calls/reminders needed
--Room did not appear clean, cheese snack lodged in seat of chair
--Towels were in poor condition— thin, with threads unraveling from the edges. They looked like rags.
--Shower pressure (on 22nd floor) was terrible
--Thermostat was faulty and inconsistent. It was difficult to regulate temperature in the room
--No hair dryer in room, called and waited a long time for delivery. New hair dryer did not work. By the time I realized this, it was very late and I wanted to go to bed. Called front desk to report the issues. Was told a manager would reach out next morning. Manager never reached out. There were other issues, basically service was not up to par.

I am not sure whether this was a one-off experience or the norm for this property. This stay, while not glaringly bad, was disappointing on many levels.

2026-07-16 via Tripadvisor
W
wayneaX4058WV Friends getaway
8
Long weekend
Pros:

Great location, room was comfortable and amenities were great. The people were great, except the bartender.

2026-07-15 via Tripadvisor
W
Wilma couple us
10
2026-07-15 via Nuitee
1
177roderickg NONE Saint Louis, Missouri
10
Exceptional location!
Pros:

We traveled from a nearby city and found the location to be outstanding. We arrived and were greeted by the valet promptly. The staff at the front desk were all very knowledgeable and had us up to our clean room in minutes. The hotel was very clean. The gym had a lot of equipment and accommodated many of us workout freaks. The local is exceptional. We were able to walk to bars, restaurants, stadiums, venues, fountain square, streetcar, and Kentucky in minutes. There was a massive youth sporting event going on during our stay, however, the hotel managed the influx with professionalism. No loud noise in the hallways and the housekeeping remained intact. The breakfast and grab-n-go areas could use a couple of more experienced staff, but I have no major complaints. Nobody is perfect. Can't go wrong with the hotel. We highly recommend.

2026-07-14 via Tripadvisor
S
Spencer family_with_children us
10
Pros:

Nice room - great view!!

2026-07-14 via Nuitee
K
Kelly family_with_children us
7
This hotel is not worth $450 a night.
Pros:

We had an event at the convention center, and it was across the street, so it was very convenient.

Cons:

I will say the valet and restaurant staff were very nice and accommodating. But the desk staff were not helpful, did not give me any information about the hotel and seemed annoyed when I asked simple questions. For $450 a night my room was tiny, paint was peeling from the ceiling of the bathroom. The shower head was detached from the wall. Stains on the bedding. Stains on the shower curtain.
The queen bed is more like a full, and the mattress definitely had a low spot right in the middle, which made it difficult for two people to sleep on.

2026-07-14 via Nuitee