Hyatt Regency New Orleans

Hotels
•
Hyatt Regency
8.8 (1676 reviews)
601 Loyola Avenue , New Orleans , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly and helpful staff
Excellent, large breakfast buffet
Prime, central location near arena/Superdome and train station
Clean facilities and public areas
Multiple on-site restaurants and good food
Cons:
Hidden charges and extra parking fees
Slow valet/car retrieval at checkout
Service lapses: late-night check-in understaffed, locked-out incident and long waits
Room issues: some rooms dated, AC/temperature problems, missing blanket, toilet malfunction
Confusing hotel layout and elevator access for first-time guests

Categories

Cleanliness
9.3
Guests repeatedly described the hotel as clean and welcoming; public areas and breakfast spaces praised. Some rooms are described as dated but still kept clean.
Service
8.5
Staff frequently called friendly and helpful, but there are repeated operational/service issues: slow valet/car retrieval, housekeeping perceived as overzealous, late-night check-in understaffing, and a locked-out incident with a long wait.
Location
9.5
Strongly positive — excellent, central location noted multiple times; walking distance to arenas and Superdome, easy access from train station and convenient for sightseeing.
Room Quality
7.7
Mixed feedback: rooms are generally clean but some are dated; specific problems reported include hot rooms/AC not cooling, missing blanket, toilet not working, and confusing room layout/navigation.
Amenities
9
Very positive amenities: large, posh breakfast buffet, multiple on-site restaurants, and extensive facilities that guests enjoyed. Some friction with luggage trolleys and elevator access/navigation.
Value for Money
8
Some guests complained about price, hidden charges and extra parking fees; others felt the location and amenities justified the cost.
Food and Beverage
9.4
Highly praised food: the breakfast buffet is described as excellent/posh and restaurants received positive comments for quality and service.
Overall Experience
9
Overall very positive sentiment — many reviews say 'very enjoyable', 'beyond expectations' or 'amazing stay', with main negatives relating to navigation and occasional service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Luxurious Amenities and Services
Indulge in the comfort of rooms equipped with modern amenities and enjoy the convenience of complimentary toiletries and city views. Upgrade to exclusive Regency Club lounge access for added luxury during your stay.

Dining Experiences
Savor a variety of culinary delights at the on-site restaurants, from Creole and Spanish seafood dishes to gourmet breakfast buffets. Enjoy a range of options to suit every palate, including sushi, seafood, and Sunday brunch.

Convenient Location
Located adjacent to the Mercedes-Benz Superdome and Smoothie King Center, our hotel offers easy access to the vibrant New Orleans French Quarter district. Explore the city's attractions and return to relax by the heated outdoor pool with a refreshing drink from the bar.

Book your stay at Hyatt Regency New Orleans for a memorable and enjoyable experience.

Important information:

This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1676 reviews
Cleanliness: 9.3
Service: 8.5
Location: 9.5
Room Quality: 7.7
Amenities: 9
Value for Money: 8
Food and Beverage: 9.4
Overall Experience: 9
T
Tiffany • couple • us
10
2026-10-28 • via Nuitee
D
Diana • family_with_children • us
6
2026-10-26 • via Nuitee
J
Josue • couple • us
10
2026-10-25 • via Nuitee
G
Gela • family_with_children • us
9
2026-10-24 • via Nuitee
J
Jimmy • couple • us
9
2026-10-23 • via Nuitee
S
Stephanie • family_with_children • us
9
2026-10-23 • via Nuitee
P
Pamela • family_with_children • us
10
Very enjoyable!!!
Pros:

Very nice staff

Cons:

The restaurant we ate for dinner

2026-10-19 • via Nuitee
D
Dennis • couple • us
6
short but sweet
Pros:

They gave us a move to a room that was better than out original room looking at cooling towers

Cons:

The price and all the hidden charges. The extra charge to park

2026-10-18 • via Nuitee
J
Jerisa • family_with_children • aw
9
2026-10-16 • via Nuitee
D
DPagani • family_with_children • br
9
Bomm
Pros:

Cama boa.
Cafe da manhã maravilhoso.

Cons:

Somente meio confuso para achar o quarto. O hotel é enorme.
O check-in tarde da noite deixa a desejar. Pois nao tem mais o pessoal para te ajudar com as malas.

2026-10-16 • via Nuitee
C
Cyril • solo_traveller • us
10
Pros:

Location was great

2026-10-12 • via Nuitee
D
Darrell • solo_traveller • us
10
Comfort, rest, access to restaurants.
Pros:

Convenience

Cons:

Nothing comes to mind

2026-10-10 • via Nuitee
J
Jane • family_with_children • us
10
Beyond Expectations!
Pros:

The breakfast buffet was so posh. The overall hotel felt like being on a cruise ship. We loved staying in this hotel after being two days riding the Amtrak. The location was so easy to get to from the station. We were able to get an Uber so easily from the train to the hotel but we would have walked if it was not raining, the middle of the night, travelling with three kids, elderly man, and lots of suitcases!

Cons:

If the suitcase trolleys were accessible to guests without having staff to get it for us, I think it would be less confusing and faster. Also if the elevators were explained at check -in. I was asked if "I had been here before?" I said, "Yes." thinking she meant Hyatt Regency as the overall brand. If I had told her , "NO"...then she may have explained the elevators to me! I did not know we had to select which floor we needed from a keypad near the elevators. It also took us awhile to even find where the guest rooms were located! The hotel was so big and magnificent, it was hard to efficiently navigate on my own in unfamiliarity.

2026-10-08 • via Nuitee
R
Rebecca • couple • us
10
2026-10-08 • via Nuitee
K
Kelly • extended_group • us
10
Pros:

The whole experience was the best

2026-10-07 • via Nuitee
X
Xavier • family_with_children • us
9
2026-09-19 • via Nuitee
M
Mark • couple • us
9
Very good
Pros:

Good location

Cons:

Rooms starting to fell dated but clean

2026-09-18 • via Nuitee
D
Donchichun • couple • us
10
The bell service here is immaculate! I will be coming back.
2026-09-17 • via Nuitee
S
Samuel • solo_traveller • us
10
Amazing stay. I will be staying here from now on when I visit New Orleans
Pros:

I everyone was so friendly. The hotel is beautiful and clean. The breakfast buffet was amazing. Convenient location to Smoothie King Arena and Superdome. Only a 5 minute walk

Cons:

There was nothing my wife and I disliked about this hotel

2026-09-17 • via Nuitee
P
Patty • couple • us
8
We enjoyed our stay there . 2nd time around . It has all the amenities your need and good restaurant
Pros:

I enjoyed my stay here . Other than housekeeping hassling us all the days we stayed there but that’s ok because we all have a job to do . The restaurants there were great , good service and good food . We were located right in the center of everything we wanted to do and see . Excellent location . If I’m New Orleans … this would be the place .

Cons:

Upon departure we were locked out our room waiting 30 minutes to gain access to get our luggage out of the room because we were pass checkout time . We went to the front desk to let them know we were going out for breakfast 10:30 and we would be back to retrieve our luggage. We were assured that 12:00 pm was ok and they re-keyed our room card. Only to get back and no access then a long wait . Glad our flight was delayed.

2026-09-16 • via Nuitee