Hyatt Regency Lexington

Hotels
•
Hyatt Regency
8.2 (1165 reviews)
401 W High Street , Lexington , us
+1 859-253-1234

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Noisy surroundings
Room temperature issues
Slow food service

Categories

Cleanliness
7.53
While generally clean, there were some complaints about room temperature and cold areas in the hotel.
Service
8.5
Most reviews indicated friendly and helpful service, though some found certain staff lacking in spirit.
Location
9.04
Multiple reviews praised the excellent location near Rupp Arena and other events.
Room Quality
7.49
Some rooms were considered outdated, and there were issues with temperature control.
Amenities
8.52
Guests appreciated the variety of amenities available, including a large breakfast selection.
Value for Money
7.98
Some reviews indicated it seemed pricey for the quality of stay, balancing with the good service.
Food and Beverage
8.03
Although the food service was slow at times, breakfast options received positive feedback.
Overall Experience
8.5
Despite some negative aspects, many guests had positive experiences and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:51

Property Description

Prime Location in Downtown Lexington
Connected to the Lexington Convention Center and Rupp Arena, Hyatt Regency Lexington offers convenience and comfort for both business and leisure travelers.

Luxurious Rooms and Suites
Each room features a flat-screen LCD HDTV, premium cable channels, iHome alarm clock radio, and laptop safe. Upgrade to a suite for a separate seating area to relax and unwind.

Dining and Meeting Facilities
Indulge in local cuisine and beverages at BlueFire Bar & Grill, or enjoy in-room dining for added convenience. With over 130,000 square feet of meeting space, the hotel is perfect for events of any size.

Book your stay at Hyatt Regency Lexington now to experience the perfect blend of luxury and convenience.

Important information:

Please note the gym and pool are closed and breakfast service is suspended until further notice. Breakfast will be offered as a grab-and-go bag option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1165 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
B
Bogart • solo_traveller • us
8
Great location esp for the convention center. Staff were excellent.
Pros:

room was clean and comfortable.

2026-07-24 • via Nuitee
D
Dustin • couple • us
9
2026-07-24 • via Nuitee
P
Patty • extended_group • us
10
2026-07-21 • via Nuitee
D
Debbie • couple • us
10
Very enjoyable stay . Loved the convenience of the location .
Pros:

Convenient to every place we wanted to go !

Cons:

There was a place in the ceiling in our room that needed repaired . May have been water damage

2026-07-19 • via Nuitee
F
Fran • couple • us
10
Pros:

Kathy at the front desk treated us like family. Acknowledged us every time she saw us. Very helpful.

2026-07-19 • via Nuitee
L
lori • couple • us
8
It was nice.
Pros:

The front desk representative Peter was very personable and welcoming.

Cons:

Room was warm and I asked for a fan and they did not have one. My husband went to Walmart around 11 pm to get a fan for me. Thanks to him I had a great night of sleeping.

2026-07-18 • via Nuitee
C
Cindy • couple • us
10
2026-07-17 • via Nuitee
B
B408NTkens • NONE
10
Great short getaway
Pros:

Our stay with family was great with very good food and drinks and an indoor pool for kids was perfect. Some items need repair or replacement but that was minimal.

2026-07-16 • via Tripadvisor
3
318amanday • NONE
10
Great stay!
Pros:

Very friendly staff. They were very accommodating and we had a great time! They were all very helpful and went above and beyond.

2026-07-15 • via Tripadvisor
A
Amanda • family_with_children • us
1
Pros:

Nothing

Cons:

They won’t return phone calls or return payment or let me change dates. I have been trying since March!

2026-07-13 • via Nuitee
H
Haley • couple • us
2
Cons:

Was charger extra money because I booked through a 3rd party

2026-07-13 • via Nuitee
C
Christopher • family_with_children • us
8
2026-07-13 • via Nuitee
M
melissapE8800VV • Business
4
No climate control.
Pros:

Was on the 12th floor during the heat wave in Kentucky. The AC did not work even after I was moved because they put me in the wrong room to start. Was told the AC was on one system and that they were slowly upgrading the building. Manager never contacted me after the complaint. I stayed for 3 nights and barely got any sleep because I couldn't even sleep with so much as a sheet on me. Was pretty upset. Better off staying at a Residence Inn.

2026-07-12 • via Tripadvisor
A
archer • solo_traveller • us
7
2026-07-10 • via Nuitee
T
Torgny • solo_traveller • se
7
2026-07-09 • via Nuitee
B
Bradley • family_with_children • us
5
Pros:

The location was perfect

Cons:

It was clean but when we went to bed we found that our sheet were disgusting we check out early

2026-07-06 • via Nuitee
J
james • couple • us
10
2026-07-05 • via Nuitee
N
nicolesE6632SJ • NONE
10
Great Lexington Hyatt
Pros:

Great hotel. Very clean and central location to great food and awesome movie theater. The hotel was very clean and the rooms were very nice.

2026-06-30 • via Tripadvisor
M
Morgan • couple • us
10
2026-06-28 • via Nuitee
E
Escape13955704809 • NONE
6
Good enough
Pros:

The staff were excellent. Hotel was dated and could use some updates. Great location for walking to local attractions.

2026-06-27 • via Tripadvisor