Hyatt Regency Savannah

Hotels
Hyatt Regency
8.6 (4665 reviews)
2 West Bay Street , Savannah , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
High parking fees

Categories

Cleanliness
8.04
Several reviews mentioned issues with cleanliness, particularly with some rooms being old and stale.
Service
9.51
Multiple reviews praised the staff's friendliness and helpfulness throughout the stay.
Location
9.55
The location is frequently described as excellent, offering easy access to key attractions in Savannah.
Room Quality
7.5
Some guests were disappointed with the room quality and experienced issues with room types not matching what was booked.
Amenities
8.03
Amenities like valet parking were criticized for being expensive and limited options were noted.
Value for Money
8.49
While considered okay, some guests felt the rates were high for the overall experience received.
Food and Beverage
8.54
Food quality was satisfactory, but presentation was lacking for in-room dining.
Overall Experience
9.11
Overall, guests expressed satisfaction despite minor issues with certain aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:12

Property Description

Indulge in Riverfront Luxury

Luxurious Accommodations: Enjoy a 55" flat-screen TV with cable, Netflix, and Hulu in every room, along with coffee-making facilities.

Relax and Unwind: Take a dip in the indoor pool, stay connected with free Wi-Fi, or work out in the fitness center.

Dining Delights: Experience Southern-inspired cuisine at Moss + Oak Savannah Eatery and unwind at the Moss + Oak Bar. Room service is also available for a cozy night in.

Experience the charm of Savannah Historic District with direct access to River Street at Hyatt Regency Savannah. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4665 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.11
B
Billy couple us
9
Overall, it was a great stay. A little pricey, but that's to be expected with a tourist town.
Pros:

Hotel was very quiet in the evening. Staff was extremely friendly. Excellent location near river street and all the shops and restaurants.

Cons:

I didn't like having to pay the resort fee, not sure why that was necessary. Wish breakfast would have been included.

2026-07-24 via Nuitee
J
Jitinder solo_traveller za
5
Pros:

Location

Cons:

Noisy air-conditioning vent

2026-07-24 via Nuitee
J
Jennifer couple us
8
2026-07-24 via Nuitee
W
Weisbeck solo_traveller us
8
2026-07-24 via Nuitee
S
stephenlN5107ZT Business
10
Great valet service
Pros:

Very supportive and efficient Bobbi was. Thanks!!

2026-07-23 via Tripadvisor
S
Shaunteria solo_traveller us
10
2026-07-23 via Nuitee
R
Resort799759 Friends getaway The Villages, Florida
6
DON'T DO THE VIEW
Pros:

The hotel is beautiful, quiet and squeakey clean. Beware, however, don't pay extra for a river view room. The view is across the river at a junk yard.

2026-07-22 via Tripadvisor
J
Jose solo_traveller us
4
Pros:

Location. Views. Lobby

Cons:

Room is very outdated and housekeeping was bad. Room not the cleanest and the fixtures all need to be replaced. Hotel in serious need of a renovation in the rooms and hallways.

2026-07-22 via Nuitee
D
David couple us
10
Very enjoyable relaxing trip.
Pros:

Great location in historic district. Hotel staff very friendly. Breakfast buffet was good with great selections. Very easy access to River street. Would definitely stay here again.

Cons:

There was nothing I didn’t like.

2026-07-22 via Nuitee
L
Lauren family_with_children us
9
Pros:

location great

Cons:

room could have been cooler

2026-07-22 via Nuitee
D
dwaynec393 NONE Pasadena, Maryland
8
Hyatt Regency a Posh visit
Pros:

Savannah is busier than I remember. That's both good and bad. The good part is the tourism increases the advertisement of Savannah being more than just a out-door museum. There's good shopping, good food, and a event going on most days.

2026-07-21 via Tripadvisor
B
B3045CDbillym Family
10
Outstanding customer service
Pros:

The valet James was very helpful and polite.

2026-07-21 via Tripadvisor
H
Heather solo_traveller us
10
2026-07-21 via Nuitee
T
Tina couple us
10
Not a lot of bellhops available had a long wait other than everything was good...
2026-07-21 via Nuitee
W
Waymon couple us
10
Very relaxing
Pros:

Location

Cons:

Terrace door locked at 10 o’clock needs to be 11 o’clock.

2026-07-21 via Nuitee
D
Dan solo_traveller us
6
Unpleasant staff
Pros:

Room and cleanliness, decor was great

Cons:

The staff workers were very stiff, unpersonable and rude.

2026-07-21 via Nuitee
K
Karen couple us
10
Our stay was perfect
Pros:

Lovely out side roof top terrace adjacent to our room

Cons:

Maybe a larger bathroom

2026-07-21 via Nuitee
V
Voyager47977308123 Business
8
Yet another good stay
Pros:

Stayed for a week long conference. The only issue encountered was the time it took to get vehicle from valet. Request took over an hour.

2026-07-20 via Tripadvisor
N
Newtraveler83 Business
10
Great location, friendly staff
Pros:

The hotel was in a great location along the river. The rooms were spacious and everyone was so kind. There was some terrible weather while we were in and the staff made sure our conference was safe and well cared for.

2026-07-20 via Tripadvisor
T
Tyreese solo_traveller us
10
Pros:

It's a nice place very clean I love the side of it very relaxing place

Cons:

Didn't have anything I didn't like

2026-07-20 via Nuitee