Hyatt Regency Savannah

Hotels
•
Hyatt Regency
8.6 (4775 reviews)
2 West Bay Street , Savannah , US
+1 912-238-1234

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
High parking fees

Categories

Cleanliness
8.04
Several reviews mentioned issues with cleanliness, particularly with some rooms being old and stale.
Service
9.51
Multiple reviews praised the staff's friendliness and helpfulness throughout the stay.
Location
9.55
The location is frequently described as excellent, offering easy access to key attractions in Savannah.
Room Quality
7.5
Some guests were disappointed with the room quality and experienced issues with room types not matching what was booked.
Amenities
8.03
Amenities like valet parking were criticized for being expensive and limited options were noted.
Value for Money
8.49
While considered okay, some guests felt the rates were high for the overall experience received.
Food and Beverage
8.54
Food quality was satisfactory, but presentation was lacking for in-room dining.
Overall Experience
9.11
Overall, guests expressed satisfaction despite minor issues with certain aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:12

Property Description

Indulge in Riverfront Luxury

Luxurious Accommodations: Enjoy a 55" flat-screen TV with cable, Netflix, and Hulu in every room, along with coffee-making facilities.

Relax and Unwind: Take a dip in the indoor pool, stay connected with free Wi-Fi, or work out in the fitness center.

Dining Delights: Experience Southern-inspired cuisine at Moss + Oak Savannah Eatery and unwind at the Moss + Oak Bar. Room service is also available for a cozy night in.

Experience the charm of Savannah Historic District with direct access to River Street at Hyatt Regency Savannah. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4775 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.11
S
Susanne • couple • de
9
2026-10-31 • via Nuitee
L
Luis • family_with_children • us
7
Comfortable stay in a good location
Pros:

On the waterfront.

Cons:

Hotel is a bit worn down. Rooms could use a facelift.

2026-10-31 • via Nuitee
M
Michael • couple • us
10
Fantastic and clean environment. Always love my stay at the Hyatt Regency.
Pros:

The Hyatt Regency offers everything for all. It is an elegant and fancy place, with a lively attitude. It's in the middle of historic and cultural Savannah. I have never experienced anything beyond quiet and respect from other guests (no ragers from out of control parties).

Cons:

I've only got three complaints from this trip; Number one being that the valet parking cost $60. I would have probably paid it, but I waited for ~5 minutes and nobody came to greet me. Eventually I left, drove around town for 10 minutes and found parking half a mile away for $9.... Your valet parking needs to be FAR more superior for you to be charging that outrageous amount.

PS my room's coffee cabinet plug didn't work - I had to plug the coffee maker into the bathroom outlet. Not a major deal. I should have reported it to maintenance to help, but I had forgotten before we checked out.

Also, when I checked in, we were out of body soap gel in the shower - this should be checked by guest services. It was promptly replaced when notifying front desk. Thanks!

2026-10-30 • via Nuitee
M
Maria • couple • us
7
2026-10-30 • via Nuitee
H
Harold • couple • us
5
2026-10-29 • via Nuitee
A
Anne • couple • us
9
2026-10-27 • via Nuitee
W
William • couple • us
10
2026-10-27 • via Nuitee
C
Curtis • solo_traveller • us
10
Loved the location and the employees were excellent 😊
Pros:

I liked that the hotel was on the river. We just walked out the back door and was on the river streets. I also liked that they had parking on site.

2026-10-27 • via Nuitee
I
Isabel • couple • us
5
2026-10-26 • via Nuitee
R
Reagan • couple • us
8
Pets should not be allowed
Pros:

Location on the riverfront

Cons:

Allow Pets. Hallways smelled like dogs and urine. I’ll never go back because of this.

2026-10-26 • via Nuitee
P
Preston • couple • us
8
One of the better hotel experiences in Savannah.
Pros:

Close to River . Price of room competitive and good value

Cons:

Breakfast missing.

2026-10-24 • via Nuitee
C
Chad • couple • us
4
2026-10-22 • via Nuitee
P
Patricia Ann • extended_group • us
5
It was the little things.
Pros:

The location was the entire reason for staying in the hotel.

Cons:

Would have expected more for the price. The rooms needed updating. It was all the little things, the coffee they proved in the room was terrible given the price, We had to ask for replacement water, cups and coffee more than once. While the location was great it wasn’t worth the price given all the little things. They also seemed to nitpick with the “freebies” allowing one per room.

2026-10-22 • via Nuitee
A
Andrea • solo_traveller • us
10
The Hyatt
Pros:

The convenience to the shops make it so much easier to navigate around Savannah.

Cons:

N/A

2026-10-22 • via Nuitee
C
Chad • couple • us
10
2026-10-19 • via Nuitee
C
Christopher • couple • us
10
2026-10-19 • via Nuitee
R
Russ • couple • us
9
2026-10-18 • via Nuitee
S
Samantha • couple • gb
8
Pros:

great service - staff were fab. Food great too. Everyone helpful - loved the location - perfect!

Cons:

Didn't like the carpet on the corridors of floor 4 where we stayed. A bit swirly and psychedelic. Something more calming and neutral would be better. Bedroom carpet a bit worn - room 434.

2026-10-17 • via Nuitee
K
Kevin • couple • us
5
Not bad but will explore different options for next stay Was not what expected of a Hyatt
Pros:

Food was decent

Cons:

Was not worth the 50 dollar up charge for room delivery.

2026-10-17 • via Nuitee
V
Vicki • couple • us
9
Our stay was wonderful, and we plan to do it again when we return for a wedding.
Pros:

Breakfast was delicious, and the waitstaff was very helpful.

Cons:

Our sliding door had a metal strip safety lock that was bent, so it was extremely difficult to open the door. The door also stuck when opened about 12 inches. I reported both to the front desk, as this door opened onto a huge patio that could serve as a fire exit.

2026-10-17 • via Nuitee