Hyatt Regency - Greenville

Hotels
Hyatt Regency
8.5 (982 reviews)
220 North Main Street , Greenville , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable stay
Nice amenities
Cons:
Issues with cleanliness
Poor communication
Noisy environment

Categories

Cleanliness
7.21
Moldy bathtub and grimy areas were reported in some reviews.
Service
8.68
Mixed feelings; some guests appreciated the staff, though some highlighted poor communication.
Location
9.22
Beautiful location on Main St Greenville, as mentioned positively in reviews.
Room Quality
8.17
There were mixed experiences; some rooms praised while others criticized the cleanliness.
Amenities
8.7
Noted the bar and lobby area as spacious and beautiful.
Value for Money
8.66
Generally perceived as good value, especially in relation to location.
Food and Beverage
8.71
Amenities include great bar selections and restaurant services.
Overall Experience
8.68
Mixed reviews with several positive attributes outweighing negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:33

Property Description

Luxurious Accommodations
Indulge in comfort at Hyatt Regency - Greenville with flat-screen TVs, beverage coolers, and coffee makers in every room.

Dining Experience
Savor farm-to-table delights at Roost restaurant or unwind at Orb lounge's full-service bar in the 8-story Atrium.

Convenience and Amenities
Enjoy an outdoor pool, Starbucks coffee shop, fitness center, and meeting facilities all under one roof.

Experience the best of Greenville at Hyatt Regency - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Guest Reviews

8.5
Based on 982 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
V
Vanilla couple us
10
2026-08-24 via Nuitee
Y
Yvette Marie couple us
10
Enjoyable!
Pros:

Staff was very friendly and communicating and location was absolutely perfect

Cons:

Happened to have a terrible view over the roof.

2026-08-23 via Nuitee
C
Cameron solo_traveller us
10
Pros:

Great staff, great amenities, great location.

Cons:

No complaints.

2026-08-17 via Nuitee
T
tamaikoc NONE Asheville, North Carolina
10
Great hotel in a great location
Pros:

What a great hotel! I attended a dance competition here, and the rooms were gorgeous, comfortable and SPOTLESS when I walked in! During down time, walking to downtown shopping and restaurants was super easy, and during the summer months, there is a Friday night block party with live music right outside in the hotel courtyard! We had a great time and looking forward to going back!

2026-08-12 via Tripadvisor
D
Dianne family_with_children us
10
Pros:

We will def be back! Location was great and staff was amazing

2026-08-12 via Nuitee
6
636mickm NONE Young Harris, Georgia
10
Great weekend getaway!
Pros:

Great spot to stay at the beginning of main street! Really enjoyed the amenities and breakfast buffet at Roots restaurant.

2026-08-10 via Tripadvisor
D
David solo_traveller us
8
2026-08-08 via Nuitee
M
missyl569 NONE
10
Lovely stay at Hyatt Regency Greenville SC
Pros:

The hotel was very clean. The staff was very friendly and willing to help. Really liked staying there because it was right on Main . Would highly recommend staying here.

2026-08-06 via Tripadvisor
R
Ricky couple us
8
Nice stay! Friendly staff from valet to room service!
Pros:

The room was clean and comfortable.

Cons:

Bathrooms are tight and toilet was a little lower than expected.

2026-08-04 via Nuitee
C
cassielS4374YA NONE
10
Favorite
Pros:

The room was clean and the bed was comfortable. We love the location downtown. We love the inside of the hotel, lots of spaces to relax.

2026-07-26 via Tripadvisor
W
William extended_group us
9
Ideal location.
Pros:

Location was ideal to shopping downtown and Bon Secours Wellness Arena

2026-07-18 via Nuitee
M
MaydayMayday23 NONE Naperville, DuPage County, Illinois
10
Great Stay in July 2026
Pros:

Rafael and the team did an amazing job. Customer service was top notch, love the location of the hotel and a variety of things within walking distance. Highly recommend staying here.

2026-07-14 via Tripadvisor
M
Michael solo_traveller us
10
2026-07-13 via Nuitee
B
B9683RWglorias Family
10
Great stay
Pros:

Our Family hosted it's Green-White Family Reunion in downtown Greenville July 3026. Our hotel stay went really well. My bed felt like a cloud (in my mind), food was good and the entertainment outside the hotel on Main Street was top tier.

2026-07-12 via Tripadvisor
8
877julietteh Family Asheville, North Carolina
10
Fantastic Hotel with Excellent Customer Service!
Pros:

We had a wonderful experience staying at one of our favorite hotels in Greenville! Rafael who is the front office Supervisor, was very accommodating, and made sure our stay was as pleasant as always! Stephanie also arranged for us to have a room on a high floor! Customer Service here is truly top notch! See you again soon!

2026-07-12 via Tripadvisor
E
Evander couple us
4
Ok
Pros:

Location

Cons:

Unclear pool closing time. Should have a time that it closesjust as they have a time it opens. Sunset is subjective

2026-07-09 via Nuitee
A
Alison solo_traveller us
8
Getaway to Greenville
Pros:

Reception folks helpful, all staff acknowledged us and chatted pleasantly, young lady at coffee shop delightful. Outdoor pool a bonus!

Cons:

Nasty trash at elevator remained there for 2 days
TV useless without casting to my phone which was an ordeal. So I gave up. One of my pleasures is a chilly hotel room, propped up in bed watching tv. The other stations were awful.

2026-07-08 via Nuitee
G
Georgia couple us
6
2026-07-06 via Nuitee
S
Stacy couple us
10
The hotel was great. Good people, good food, comfortable bed. The suites are the nicest I’ve ever seen in a hotel. All i
Pros:

Everyone on the staff was very accommodating and nice. Great people and atmosphere

Cons:

N/A

2026-07-06 via Nuitee
P
Patrick solo_traveller us
2
Pros:

Location was great.

Cons:

There were too many dogs allowed into the facility and it made our stay very uncomfortable, disappointing and definitely not recommending to my family and friends. The worst part was seeing a bird flying around the breakfast
buffet in the Roost restaurant. That was absolutely disgusting and the food inspector would have shutdown the restaurant for that activity. I was expecting a lot more from this hotel for the money we paid.

2026-07-06 via Nuitee