Grand Hyatt Seoul

Hotels
•
Grand Hyatt
8.8 (1497 reviews)
322, Sowol-ro, Yongsan-gu , Seoul , kr

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Excellent amenities
Cons:
Room age
Food quality

Categories

Cleanliness
8.45
Although rooms were well maintained, some concerns about age of facilities were mentioned.
Service
9.45
Exceptional service highlighted in multiple reviews, with staff being helpful and attentive.
Location
8.95
Great view of the city, but crowded during holiday seasons, impacting ease of access.
Room Quality
8.45
Rooms described as old, indicating a need for renovation.
Amenities
9.45
Excellent amenities such as spa and kids club, praised by guests.
Value for Money
8.95
Value perceived positively, though food quality varied.
Food and Beverage
7.45
Breakfast experience was disappointing with crowds and food quality.
Overall Experience
9.25
Overall experience was very positive, noted for its enjoyment and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:08

Property Description

Luxurious Accommodation with Stunning Views

Experience the ultimate luxury at Grand Hyatt Seoul with its ice skating rink, swimming pools, and breathtaking views of Namsan Mountain and Han River. The carpeted rooms with large windows offer panoramic city or mountain views, along with modern amenities like flat-screen TVs and Wi-Fi.

Culinary Delights and Dining Options

Indulge in a buffet breakfast at The Terrace or explore the 322 Sowol-ro food alley for a variety of dining options, from grilled delicacies at Steak House to Japanese delights at Kauri, Teppan, and Tenkai.

Recreation and Wellness Oasis

Unwind at The Club Olympus with 3 tennis courts, 2 squash courts, a fitness centre, and a sauna. Pamper yourself with Korean massages, aromatherapy, and spa treatments at The Spa.

Book your stay at Grand Hyatt Seoul for a truly unforgettable experience!

Important information:

Alternative Breakfast Options
• Gallery
o Breakfast Buffet
 Weekdays: 06:30 AM – 10:00 AM
 Weekends: 06:30 AM – 10:30 AM
* Gallery operation begins after breakfast service. Alternative dining venues are subject to change.
• The Deli
o Morning Boost Set
 Daily: 08:00 AM – 11:00 AM

Grand Hyatt Seoul will no longer provide disposable toothbrushes, toothpaste, razors, and shaving foam free of charge. These items will be available for purchase as a set for 1,000 won.

The sauna will be closed every 1st week on Monday. If Monday is a holiday, it will be closed the following week’s Monday.

Please note that Renovation work will be carried out from January 12, 2026 to April 30, 2026 (excluding weekends and public holidays), The Terrace Buffet, located on the Lobby Level, will be closed for renovation. Guests may experience occasional construction activity and noise during this period.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs KRW 10000 per day.

Location

Guest Reviews

8.8
Based on 1497 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 9.25
R
Rémi • couple • fr
10
Calme et élégance
Pros:

Exceptionnel ! Élégance et calme

Hôtel très propre, chic, calme et très bien placé pour visiter la N Séoul Tower notamment.

Petit déjeuner exceptionnel avec vue sur Séoul !

Cons:

Tout était parfait

2026-05-23 • via Nuitee
M
Miras • family_with_children • kz
4
2026-05-16 • via Nuitee
C
Chi • couple • ca
9
2026-05-15 • via Nuitee
P
Peter • couple • ch
10
2026-05-11 • via Nuitee
K
karita • family_with_children • jp
9
2026-05-09 • via Nuitee
C
Clement • couple • us
9
Great location and great views.
Pros:

The hotel is situated at the top of the hill so it has spectacular views of Seoul. It's adjacent to Namsan Park, the city's largest park with trails leading to N Seoul Tower and rendy Itaewon. The hotel is also near Leeum Museum and a short walk to a Subway station.

Cons:

No place to sit in the lobby without having to pay for drinks or services. The lobby and just about all parts of the hotel is optimized for monetization. All the restaurants in the hotel are pricy. There are no casual fare option at the hotel. We stayed there for 4 days and there's no such thing as an easy way to catch a cab ride from the hotel. You must have an Uber App to order a car. During peak hours, wait can be as long as 30 minutes.

2026-05-09 • via Nuitee
J
Jeanette • couple • kr
10
2026-05-09 • via Nuitee
J
Jennifer • solo_traveller • au
9
A great holiday location in a gorgeous city
Pros:

Staff food

Cons:

Need taxi or uber for most outings

2026-05-07 • via Nuitee
H
Huy • couple • au
9
Pros:

Room was large and the view was beautiful to both wake up to and wind down at night.

Cons:

The bus shuttle could potentially go to another area and have more frequent runs instead of limiting to just Meyongdong.

2026-05-07 • via Nuitee
S
Sunmee • solo_traveller • au
10
매력적인 서울의 숙소
Pros:

전통이 느껴지는 장소와 서비스

2026-05-07 • via Nuitee
F
fatima • family_with_children • ma
8
Magnifique
Pros:

Le standing

Cons:

Le nettoyage peut être mieux fait

2026-05-06 • via Nuitee
E
elisa • family_with_children • ch
9
2026-05-02 • via Nuitee
V
Veronika • couple • gb
9
Very nice
Pros:

Perfect location to explore the area, nice room, charming lobby area

2026-04-28 • via Nuitee
M
MASANARI • couple • jp
9
2026-04-28 • via Nuitee
A
A8860WPkarenk • NONE
10
Home in Seoul
Pros:

Best view in Seoul and best location to go south, north, east and west side of Seoul. Feels like home to me. Highly recommend if you travel to Seoul

2026-04-23 • via Tripadvisor
4
470ves • Family • London, England
10
Massage at The Spa
Pros:

The Signature massage was perfect from start to finish. The facilities at the sauna and at the spa are top notch. Bella and Lia were very professional, communicated every step and did a great job! Always such a relaxing at atmosphere.

2026-04-22 • via Tripadvisor
L
L2418WKnicolec • NONE
10
Stunning
Pros:

We had such a wonderful experience at the Grand Hyatt Seoul while attending my husband’s military ball. Everything about our stay felt special from beginning to end. The hotel itself is absolutely beautiful, and our room had such a stunning view of the city, which made the experience feel even more memorable. The customer service all around was truly impeccable. Every staff member we encountered was kind, professional, and made our stay feel even more elevated.

We were also very grateful for the discounted rate we received for our two-night stay. It made staying here for such a meaningful event possible, and we really appreciated that.

My only disappointment is that we did not get to fully enjoy everything the hotel has to offer because most of our time was centered around the ball. We would have loved the chance to return and experience more of the property at a slower pace. Unfortunately, the regular pricing is very high. Even with our discount, what we paid for two nights was still less than what one regular-priced night would have cost. That makes it hard to imagine coming back again, especially with friends or family, even though we would truly love to.

Overall, it was a beautiful and memorable stay, and we are truly thankful for the experience.

2026-04-21 • via Tripadvisor
C
chungeunb • Solo travel
10
Best spa in Seoul!
Pros:

I had the most relaxing, luxurious experience at the spa with Luna. She is professional, polite, and wonderfully skillful. Cannot wait to revisit.

2026-04-21 • via Tripadvisor
L
luvtovacay • NONE • Houston, Texas
10
An exceptional stay!
Pros:

My elderly mom, daughter, and I had a wonderful stay at the Grand Hyatt Seoul. This was my first time in 33 years visiting my birth country so it was a much anticipated and special trip for the three of us. Bomi, at the front desk went out of her way to ensure that we had lounge access and assigned us a very comfortable and clean room with a gorgeous view! My mom wasn’t feeling well for a couple days and Adonis, at the lounge checked in on us every time and offered helpful suggestions. The food and drinks were plentiful and delicious! Kudos to the kitchen team! The hotel looked immaculate and so classy with all the traditional detailing. We also used the provided shuttle and services of the bell desk and concierge on multiple occasions and they didn’t miss a step! The service at this hotel is exceptional with a customer oriented, can-do attitude! They truly care about your stay while in town. We cannot wait to return to the Grand Hyatt Seoul on our next visit!

2026-04-20 • via Tripadvisor
X
X759EYjoshuap • Solo travel
10
Great stay at the Grand Hyatt
Pros:

Had a lovely time at the Grand Hyatt Seoul, the view from my room was incredible, the service was attentive, the food excellent. I booked a massage at the Spa, which included Sauna access. Shoutout to Itzel who did a really nice job worked out lots of knots.

2026-04-20 • via Tripadvisor