Grand Hyatt Seoul

Hotels
•
Grand Hyatt
8.8 (1589 reviews)
322, Sowol-ro, Yongsan-gu , Seoul , KR
+82 2-797-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Excellent amenities
Cons:
Room age
Food quality

Categories

Cleanliness
8.45
Although rooms were well maintained, some concerns about age of facilities were mentioned.
Service
9.45
Exceptional service highlighted in multiple reviews, with staff being helpful and attentive.
Location
8.95
Great view of the city, but crowded during holiday seasons, impacting ease of access.
Room Quality
8.45
Rooms described as old, indicating a need for renovation.
Amenities
9.45
Excellent amenities such as spa and kids club, praised by guests.
Value for Money
8.95
Value perceived positively, though food quality varied.
Food and Beverage
7.45
Breakfast experience was disappointing with crowds and food quality.
Overall Experience
9.25
Overall experience was very positive, noted for its enjoyment and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:08

Property Description

Luxurious Accommodation with Stunning Views

Experience the ultimate luxury at Grand Hyatt Seoul with its ice skating rink, swimming pools, and breathtaking views of Namsan Mountain and Han River. The carpeted rooms with large windows offer panoramic city or mountain views, along with modern amenities like flat-screen TVs and Wi-Fi.

Culinary Delights and Dining Options

Indulge in a buffet breakfast at The Terrace or explore the 322 Sowol-ro food alley for a variety of dining options, from grilled delicacies at Steak House to Japanese delights at Kauri, Teppan, and Tenkai.

Recreation and Wellness Oasis

Unwind at The Club Olympus with 3 tennis courts, 2 squash courts, a fitness centre, and a sauna. Pamper yourself with Korean massages, aromatherapy, and spa treatments at The Spa.

Book your stay at Grand Hyatt Seoul for a truly unforgettable experience!

Important information:

* Grand Hyatt Seoul will no longer provide disposable toothbrushes, toothpaste, razors, and shaving foam free of charge. These items will be available for purchase as a set for 2,000 won. The sauna will be closed every 1st week on Monday. If Monday is a holiday, it will be closed the following week’s Monday.

* Grand Hyatt Seoul will no longer provide disposable toothbrushes, toothpaste, razors, and shaving foam free of charge.

These items will be available for purchase as a set for 2,000 won.

The sauna will be closed every 1st week on Monday. If Monday is a holiday, it will be closed the following week’s Monday.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Location

Property Video

Guest Reviews

8.8
Based on 1589 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 9.25
S
SUJI • family_with_children • kr
5
Pros:

카페에 갔는데 야외 테이블이라 그런지 응대가 굉장히 늦었고 체크아웃시에도 줄을 서있는데 키오스크가 빠르다 했다가
본래 줄이 빠르다고 했다가 우왕자왕하게 안내가 됨. 그래서 불편했지만 직원분들이 사과가 빠르고
대체적으로 친절하셨음

Cons:

카페에 갔는데 야외 테이블이라 그런지 응대가 굉장히 늦었고 체크아웃시에도 줄을 서있는데 키오스크가 빠르다 했다가
본래 줄이 빠르다고 했다가 우왕자왕하게 안내가 됨. 그래서 불편했지만 직원분들이 사과가 빠르고
대체적으로 친절하셨음. 조식은 메뉴가 아쉬움

2026-10-13 • via Nuitee
M
manyi • couple • gb
8
It’s enjoyable still as it’s a classic staple 5 star hotel for Seoul trip.
Pros:

Very classic and I can feel the Korean traditional elements and vibe within the interior. It’s a good combination with the western style. Room is clean, view is wholesome from the room.

Cons:

Facilities are a bit aged, service is alright. Scent in the corridor is also having a bit of old furniture and carpet scent. I feel that they can work on it a bit more to update their environment and facilities.

2026-10-11 • via Nuitee
C
Catherine • solo_traveller • gb
8
2026-10-09 • via Nuitee
V
Vinith • family_with_children • sg
4
Not worth the money. The facilities felt quite basic for a Grand Hyatt, and the overall stay was very average. Expected
Pros:

Staff behavior

Cons:

Not worth the money. The facilities felt quite basic for a Grand Hyatt, and the overall stay was very average. Expected a much more premium experience for the price.

2026-10-07 • via Nuitee
T
Teodora • family_with_children • ro
10
Voi reveni cu prima ocazie!
Pros:

Privelistea superba, micul dejun excelent, personalul extrem de amabil, exista o masina a hotelului care te duce si te ia din doua locatii, fapt foarte convenabil avand in vedere ca hotelul este situat pe un deal, de asemenea, autobuzul limuzina spre aeroport are statie in fata.

2026-09-18 • via Nuitee
G
Gee • family_with_children • us
8
2026-09-15 • via Nuitee
E
Elsie • couple • us
10
Beautiful hotel, luxurious stay
Pros:

That property is absolutely gorgeous and decorated beautifully. The property is also situated on a hill so you can see into the city and you can also see Seoul tower. 

2026-09-15 • via Nuitee
K
Kim • solo_traveller • bn
9
2026-09-14 • via Nuitee
E
Esenija • solo_traveller • de
10
schön
Pros:

Ich fand meinen Aufenthalt sehr angenehm. Ich habe mich wohl gefühlt.

2026-09-11 • via Nuitee
H
Hannah • solo_traveller • gb
10
Pros:

Great location with the most incredible facilities and staff.

2026-09-08 • via Nuitee
B
Bogdan • couple • ro
10
2026-09-05 • via Nuitee
W
W • family_with_children • kr
10
2026-09-03 • via Nuitee
W
Won Jeong • extended_group • kr
10
2026-08-29 • via Nuitee
L
Lucia • solo_traveller • cz
10
Pros:

Great experience.
All employees was extra professional and nice.
View on N Seoul Tower was spectacular.

2026-08-27 • via Nuitee
K
Kim • solo_traveller • kr
10
Pros:

최고..친절..전망..모두 최고

2026-08-26 • via Nuitee
K
KAMITSUJI • solo_traveller • jp
10
2026-08-25 • via Nuitee
구 • solo_traveller • kr
8
2026-08-23 • via Nuitee
J
Jürgen • extended_group • de
9
Pros:

The Hotel is very traditional but good, the bathrooms are very small. The breakfast is gorgeous, the concierge service is very bad to a five star hotel standard.

2026-08-21 • via Nuitee
E
Ella • couple • us
10
2026-08-21 • via Nuitee
H
Hitomi • solo_traveller • jp
10
優雅な韓国ひとり旅
Pros:

5ツ星に相応しい設備、サービスでした。

Cons:

ありません。

2026-08-20 • via Nuitee