Grand Hyatt Singapore

Hotels
•
Grand Hyatt
8.7 (661 reviews)
10 Scotts Road , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Inconsistent reception service
High prices for food

Categories

Cleanliness
8.51
Room and facilities were clean, but some reports of minor issues in the shower.
Service
9.08
Staff was generally friendly and accommodating, though there were mixed reviews regarding reception performance.
Location
9.22
Strategically located near shops and restaurants, with easy access to key attractions.
Room Quality
8.67
Rooms were comfortable and spacious, but some guests experienced issues with room assignments.
Amenities
8.7
Good amenities, including a gym and pool, though a casual bar near the lobby was noted as absent.
Value for Money
8.16
Generally good value, but some felt pricing was high given services and breakfast hours.
Food and Beverage
8.21
Breakfast and restaurant quality were good, but hours could be improved.
Overall Experience
9.08
Positive overall, but some guests experienced minor frustrations regarding service and wait times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Luxurious Accommodations
Featuring 699 refreshed guestrooms and suites with elegant baths and flexible seating areas.

Convenient Location
Just a three-minute walk from Orchard MRT Station and a short drive from Suntec Convention Centre and Changi Airport.

Dining Experiences
Four unique dining concepts and two bars to cater to every palate.

Book now for an elevated experience at Grand Hyatt Singapore.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for S$ 71.94 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 661 reviews
Cleanliness: 8.51
Service: 9.08
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 9.08
A
Aryaman • family_with_children • in
10
One of my best trips to Singapore
Pros:

The rooms were modern and updated. The staff was really courteous and kind. The pool area was beautiful.

Cons:

Everything was great.

2026-05-30 • via Nuitee
M
MICHAEL • solo_traveller • fr
5
2026-05-26 • via Nuitee
K
Kamran • solo_traveller • bd
8
Pros:

Centrally located & good connectivity

2026-05-26 • via Nuitee
T
Takako • solo_traveller • jp
10
素晴らしい
Pros:

ロケーション、お部屋、フレンドリーなサービス

Cons:

朝食会場のサービス低下

2026-05-24 • via Nuitee
J
Jeyam • couple • lk
8
Enjoyed the stay
Pros:

Cleanliness

Cons:

None

2026-05-24 • via Nuitee
P
PoHua • solo_traveller • tw
10
2026-05-23 • via Nuitee
M
Mingkwan • couple • th
10
2026-05-23 • via Nuitee
M
michael • couple • gb
9
2026-05-22 • via Nuitee
D
Damino • couple • ch
9
2026-05-21 • via Nuitee
I
inderjit • couple • gb
6
Pros:

Location

Cons:

We were
In the wing at yhe back of the property- quite cut-off- and noticed that regulars ask to stay at the front wing.

2026-05-20 • via Nuitee
P
Praveen • couple • in
10
Pros:

Too big

Cons:

Too big Scary at night as less crowds

2026-05-19 • via Nuitee
M
Mohd Amirul • family_with_children • my
9
2026-05-18 • via Nuitee
P
Pierre • couple • no
9
2026-05-16 • via Nuitee
M
Mohd Sadique • solo_traveller • ae
8
2026-05-16 • via Nuitee
T
Tal • solo_traveller • il
9
2026-05-13 • via Nuitee
G
Giovanni • couple • br
7
Good hotel but less than expected
Pros:

Rooms and facilities were good.

Cons:

Not great value. Staff was ok, but there wasn`t much effort to amaze clients.

2026-05-12 • via Nuitee
G
Guy • solo_traveller • pf
9
GRAND HYATT séjour au top.
Pros:

Qualitè des prestations, emplacement idéal, personnel trés PRO.

Cons:

RAS

2026-05-11 • via Nuitee
D
Dao • couple • vn
10
2026-05-08 • via Nuitee
J
JOO LIAN • family_with_children • jp
10
Was a pleasant n memorablestay
Pros:

Atmosphere cosy n location excellent

Cons:

Nothing

2026-05-08 • via Nuitee
H
Helmut • couple • at
9
Tolles Hotel, komme gerne wieder und würde mich freuen, wenn der Check In Prozess einmal verbessert wird.
Pros:

Zeitgemäß, sehr gepflegt. Gute Bar und Gastronomie.

Cons:

Das Personal am Check In ist zwar sehr freundlich und hilfsbereit aber wirklich extrem (extrem !) langsam. Ich hab das auch schon vor ca. 6 Monaten angemerkt. Leider keine Besserung.

2026-05-07 • via Nuitee